GiftstoIndia24x7.com Reviews 

6,050
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate prompt delivery services, friendly communication, and fresh items like custom cakes and beautiful flowers for special occasions. Many people state that orders arrive right on time and look amazing, making personal milestones and celebrations truly memorable. However, some reviewers were not happy with delayed deliveries that completely missed important family events and anniversaries. Customers also mentioned unhelpful customer support teams alongside serious problems with damaged goods or missing tracking details. Reviewers frequently expressed deep frustration when orders failed to show up and proper assistance was completely unavailable to resolve these issues.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers experienced prompt and successful... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Order

Customers had ambiguous experiences with order processing, with some reviewers praising quick and successful... See more

Product

Consumers find product experiences to be divided, revealing stark contrasts in satisfaction. While some... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers express severe disappointment,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... See more

Rated 1 out of 5 stars

I was supposed to have a gift delivered for a child on the 24th September. GTI not only purchased it directly from Amazon but also had them delivered it. For some reason they tried in early August not... See more

Company replied

Rated 1 out of 5 stars

Horrundous experience..basically the person who attends the call or office in Gariahat branch..recently i rev6 a gift from USA in two intervals which were quite expensive according our currency..but r... See more

Rated 1 out of 5 stars

I bought gift card from them worth $98 dollars from them. Somehow, my relative didn't use it in 6 months and it got expired. I request them to renew it, but they refused to do it. They took my money a... See more

Company replied


Company details

  1. Gift Shop

Information provided by various external sources

We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(6,050)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

I Don’t even want to give a star it didn’t deliver the product at all but took my money and no response from them

I Don’t even want to give a star !
I ordered an item for my friend in her birthday I ordered it on the 18th of April to deliver it on 19th of April
“Gifts to India 24*7” took my money (1350 rupees) and gave me a confirmation message stating the gift will be delivered on the 19th of April 2020.
It wasn’t delivered !!
I mailed them tried to call them but no wonder they didn’t reply!
This was the first time I bought something from it and I am never going to buy anything from there !
I have kissed goodbye to my 1350 rupees (my hard earned money) because of this company!
Atleast make an effort to reply for the sake of letting me know the reason for not delivering or atleast pay me back !

April 21, 2020
Unprompted review
Rated 1 out of 5 stars

Please do not use Giftstoindia24x7

I wish I can give them 0 star to gift to india whatever. Unprofessional
Horrible service. Please do not use them. Your order will never be delivered on time and their customer service has no clue where any order is. They are unable to track it. They never delivere your order on same day.
Other sites are more reliable. Please do not use this site

February 15, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible horrible service. Unprofessional

Horrible horrible service. Please do not use them. Your order will never be delivered on time and their customer service has no clue where any order is. They are unable to track it.
Other sites are more reliable.
Plus they assure you that express orders will be delivered in 4 hours and it takes 2 days

February 15, 2020
Unprompted review
Rated 1 out of 5 stars

Worst !

I wouldn’t even recommend giving a single star! Bloody hypocrites! They display something else and deliver the most worst product possible instead of what you ordered! They’re fraud! Don’t waste your money!

February 10, 2020
Unprompted review
Rated 1 out of 5 stars

Worst site not recommended

Had bad experience... not delivering the product which u ordered N then apologised conveniently that it is not available and delivered something of their own choice n then informed you , they forced u to buy something u don wan ...also before delivering updated confirmation mail... highly unprofessional and also not even bother to show some concern except sorry for inconvenience... not at all recommended

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute lack of professionalism or courtesy

I ordered lillies for my mother on Jan 1st and made the payment. On Jan 1st, at the end of the day, they send a message saying that they cant deliver on Jan1 and it would be postponed. This got me frustrated but I was okay about it. Then on Jan 2nd at the end of the day they message saying lillies weren't available so they decided to send Roses so that the "occasion is not ruined". So I paid for lillies and I get roses instead, and a day later, and they don't even apologize for it. They seem to be very proud of being absolutely unprofessional. They dont care about how they handle such situations.

January 3, 2020
Unprompted review
Rated 1 out of 5 stars

Bad Service And Even Worse Customer Service

They charge a fair bit of money for the gifts and yet don’t deliver. I had ordered a birthday cake for my little nephew and they delivered the cake with wrong name. No check done.
On getting in touch with the whatsapp customer service number, the person responding was extremely rude. His name was Soumen. He gave me sloppy explanations like “miscommunication”, “delivery person cannot check box”, “bakery’s mistake”! And then he went ahead and called my sister during the party, did not let her even explain the situation, just wanted to know when he could send a delivery guy to take the cake and cancel the order! He even hung up while my sister was talking!
On emailing the sales team, they claimed I was given an option of correcting the name and redelivering the gift-which was completely untrue.
Overall a terrible experience. Rude and unprofessional customer service makes it even worse.
Would never recommend this service to anyone.

January 3, 2020
Unprompted review
Rated 1 out of 5 stars

Gifts2india24x7 totally useless company

I totally agree that the quality of their products and services have gone down. Their service people have become very cocky and there no humility left at all. Sent a surprise gift to my parents neighbor since they helped them while my father was hospitalized and the gifts were rotten. The neighbors very reluctantly informed me about the bad quality. When I called this merchant, they told me that it needs to be reported within 24 hours. I explained that it was a surprise gift and the neighbors of my parents were reluctant in informing me since they did not want me to feel bad. The vendor has no remorse and don’t care. Took no action to fix this.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

Bad Product

I have used there service so many times. However, their quality of products is degrading. I have placed the Diwali gift order yesterday. The box contained a horrible quality of Kaju. I am never going to use their service again.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Giftstoindia is consistent in…

Giftstoindia is consistent in delivering on time. Very pleased with the service. I sent my mom flowers and a cake on her birthday and she said the flowers made her very happy. And the cake was good too.

September 20, 2019
Unprompted review
Rated 1 out of 5 stars

Never use them

Never use them! I gave star as that was the minimum requirement for to write a review else I would give a big fat “zero”

Firstly, they need to change their name to exclude the word “Gifts” as it has emotions attached to it, but their customer service staff don’t value any value for emotions!

Very poor after sales service...

July 30, 2019
Unprompted review
Rated 1 out of 5 stars

Never use them

Never use them, they never delivered my product even afterwards spending hours to call them in reasonable time frame. No one picks up the phone. Use ferns and petals instead.

July 7, 2019
Unprompted review
Rated 1 out of 5 stars

Doesn't deserve any stars

Doesn't deserve any stars !
So upset using them for surprise midnight cake delivery. Didn't deliver it until the next day ! It was a completely different cake. I wonder the advertising and prices they put is correct and worth it !
Never using them again

July 5, 2019
Unprompted review
Rated 3 out of 5 stars

Terrible services

Terrible services, I ordered from USA thinking this would be the nice place to order for mother’s , but flowers were delivered two days after mother’s day... when I called to complain, they said they got the flowers ... very ignorant...

June 6, 2019
Unprompted review
Rated 2 out of 5 stars

Disappointing service

I'm highly disappointed with their service and their service is unacceptable for following reasons:

I gifted 'XYZ' gift cards for an Occassion ( first of all it was delivered very late!). Then the receiver took the gift card to claim the gift and the vendor embarrassed them because the card wasn't activated for their purchase!! I wonder what was their services intention by not activating 7 cards out of 10 cards delivered? This adds on to the worst experience that they created between me and the receiver of the gift. Certainly not worth opting for when gifting for good occasions

May 27, 2019
Unprompted review

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