GigGear Reviews 

340
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that orders are shipped promptly and arrive safely thanks to extremely secure packaging. Many people appreciate the efficient next-day delivery options and clear tracking details provided throughout the entire purchasing process. Buyers are especially happy with the competitive pricing and the wide selection of musical equipment available online. Shoppers frequently describe the website as very easy to navigate and praise the knowledgeable staff for providing professional setup services. Consumers find the overall shopping journey remarkably smooth and confidently mention they will gladly use the store again soon.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, pricing, and performance across various musical... See more

Delivery service

Consumers find delivery service to be consistently fast, with many items arriving the very next day in... See more

Service

People report positive experiences with service, highlighting knowledgeable staff and helpful assistance.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and finding the best... See more

Quality

Users describe satisfaction with product quality, noting items arrive in immaculate condition and perform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a Peavey VYPYR X2 60w Guitar Modeling Amp. Wonderful amp and great service. Easy web page navigation, great description and price. The amp was shipped immediately and packaged securel... See more

Rated 5 out of 5 stars

Seymour Duncan JB 4-SH After receiving my Seymour Duncan and installing it to my Hamer Flying V it has transformed it and given me exactly the boost and clarity I was looking for. I will certainly... See more

Rated 5 out of 5 stars

Looked for this amp online and GigGear was £80 cheaper than all the other mainstream outlets so checked them out, had the option of next day delivery so took the plunge. Had email confirmation... See more

Rated 5 out of 5 stars

Wanted a drum set for 9 year old and the salesperson was so helpful and recommended a drum set and explained about the bundle deals available. We bought a complete bundle as it was excellent value... See more


Company details

  1. Musical Instrument Store
  2. Fashion Accessories Store
  3. Music Store

Written by the company

Huge music shop based in Harlow, Essex in easy reach of Hertford, Ware, Bishops Stortford, Chelmsford, Cambridge, London, Hatfield, St Albans selling Guitars, Drums, Cymbals, Amplifiers, PA Systems, Digital Pianos, Keyboards, Recording Equipment and accessories with the best deals in store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(340)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and great service

Looked for this amp online and GigGear was £80 cheaper than all the other mainstream outlets so checked them out, had the option of next day delivery so took the plunge.

Had email confirmation of order and also dispatch and it promptly arrived next day with no issues.

Best online price, good comms and excellent service all round.

Would definitely recommend checking them out 👍🏻

June 10, 2026
Rated 5 out of 5 stars

Great company

Great company, purchased and amp - delivered quickly, great price and resolved an issue 4 months after purchase for me. Will definitely buy through them again.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Quality is not good lazy workmanship my…

Quality is not good lazy workmanship my huffner guitar does not sit properly in the case as the neck brace wasn't put in properly bad quality control bad workmanship not worth 119 quid well over price for what the product is try sorting out your quality control

April 24, 2026
Rated 5 out of 5 stars

Flawless transaction from start to…

Flawless transaction from start to finish. I purchased the amplifier on behalf of my son and Giggear had it at the cheapest price we could find. Free fast delivery made a good deal even better. We will definitely be purchasing from them again.

April 2, 2026
Rated 5 out of 5 stars

Great Service from GigGear

Website was easy to navigate and place my order, delivery was fast and I was kept fully up to date with progress. Thank you GigGear, great service and will def be buying from you again soon.

April 10, 2026
Rated 5 out of 5 stars

I purchased an Admira a10

I purchased an Admira a10. It came the next day and was in immaculate condition. It was well packaged and the costumer service was great. I can't love this guitar enough,it's beautifully made with intricate details. It's sound sooooo good,maybe it's my playing 😁. Not one complaint. I will look to these guys again. Thank you GigGear.

March 27, 2026
Rated 5 out of 5 stars

Ashdown RM115t evo iii

Superb customer service. Ordered 2 ashdown rm 115t evo iii cabs while they were on offer but asked for delivery to be halted as I was away and couldn’t take delivery. They sent out the day I got back and received the cabs the following day. Seamless. Many thanks

March 20, 2026
Rated 5 out of 5 stars

Another great experience at Giggear

As usual the staff at Giggear were extremely helpful. Always have great product knowledge and always seem to have what I need. Giggear are one of the last independent music shops left, they are well worth a visit.

March 20, 2026

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