GigGear Reviews 

340
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that orders are shipped promptly and arrive safely thanks to extremely secure packaging. Many people appreciate the efficient next-day delivery options and clear tracking details provided throughout the entire purchasing process. Buyers are especially happy with the competitive pricing and the wide selection of musical equipment available online. Shoppers frequently describe the website as very easy to navigate and praise the knowledgeable staff for providing professional setup services. Consumers find the overall shopping journey remarkably smooth and confidently mention they will gladly use the store again soon.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, pricing, and performance across various musical... See more

Delivery service

Consumers find delivery service to be consistently fast, with many items arriving the very next day in... See more

Service

People report positive experiences with service, highlighting knowledgeable staff and helpful assistance.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and finding the best... See more

Quality

Users describe satisfaction with product quality, noting items arrive in immaculate condition and perform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a Peavey VYPYR X2 60w Guitar Modeling Amp. Wonderful amp and great service. Easy web page navigation, great description and price. The amp was shipped immediately and packaged securel... See more

Rated 5 out of 5 stars

Seymour Duncan JB 4-SH After receiving my Seymour Duncan and installing it to my Hamer Flying V it has transformed it and given me exactly the boost and clarity I was looking for. I will certainly... See more

Rated 5 out of 5 stars

Looked for this amp online and GigGear was £80 cheaper than all the other mainstream outlets so checked them out, had the option of next day delivery so took the plunge. Had email confirmation... See more

Rated 5 out of 5 stars

Wanted a drum set for 9 year old and the salesperson was so helpful and recommended a drum set and explained about the bundle deals available. We bought a complete bundle as it was excellent value... See more


Company details

  1. Musical Instrument Store
  2. Fashion Accessories Store
  3. Music Store

Written by the company

Huge music shop based in Harlow, Essex in easy reach of Hertford, Ware, Bishops Stortford, Chelmsford, Cambridge, London, Hatfield, St Albans selling Guitars, Drums, Cymbals, Amplifiers, PA Systems, Digital Pianos, Keyboards, Recording Equipment and accessories with the best deals in store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(340)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

First time buying from this company. I didnt know it existed, but it was a great experience.
The prices were amazing and the service even better! I had a doubt on what to get, but they helped me to decide by chat which is quite convenient for those who hate speaking on the phone.
The products were received quickly and in perfect condition.
5 stars and highly recommended.

March 20, 2026
Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, product was as described - really can't complain. Happened efficiently in the background like good deliveries should!

March 20, 2026
Rated 5 out of 5 stars

Excellent place to buy equipment from.

I needed a bigger amp, I was really confused about the head unit output and speaker cab output, but I didn’t want to buy a combo. The great thing about Gig Gear is you can buy these together so there’s no worrying about damaging equipment. I had a query and rang them up, an extremely helpful young man answered and knew exactly what he was talking about. Equipment arrived really quickly and everything works as it should. I will definitely be buying from them again. It’s just a shame I don’t live closer!
Thank you so much.

March 19, 2026
Rated 5 out of 5 stars

Purchased a Peavey VYPYR X2 60w Guitar…

Purchased a Peavey VYPYR X2 60w Guitar Modeling Amp.
Wonderful amp and great service.
Easy web page navigation, great description and price.
The amp was shipped immediately and packaged securely.
Delivery was great.
GigGear kept me well informed via emails.
My thanks to Keith.
Cheers

October 16, 2025
Rated 5 out of 5 stars

Great customer service

The website gave lots of info and pictures and links to videos which was helpful in choosing the guitar. I rang and spoke to Sam who cheerfully answered all my questions. On delivery, I found the guitar to be very well packaged and ready to play out of the box. Really pleased with the customer service and delighted with my new guitar.

November 14, 2025
Rated 5 out of 5 stars

Not used this site before but glad I…

Not used this site before but glad I did as the tracking is clear. They have a price match option, finance, klarna etc. Very good! Item arrived well packaged and works perfectly (I've had experiences with things arriving broken hah)

Will most likely use this site again as postage was prompt.

November 13, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered my ukulele in the late afternoon and it arrived the next day. Very pleased with my purchase and best price I could find online.

November 6, 2025
Rated 5 out of 5 stars

Brilliant shop ive always been happy…

Brilliant shop ive always been happy with the level of service. very relaxed attitude pushy sales tactics are never used.
if I've ever had a problem with a guitar they would always sort it out no problem im grateful i live in the same town.

October 30, 2025
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