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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its seamless booking process, user-friendly experience, and efficient website. Many people highlight the excellent service and the helpful, professional staff, which contributes to a stress-free and reliable experience for both hosts and those seeking locations. However, some customers also noted issues with payment verification and unclear terms, leading to confusion or unexpected cancellations. A few people also expressed concerns regarding the consistency of dispute resolution.

What people talk about most

Booking process

Consumers find the booking process to be positive, with many highlighting its seamlessness, ease of use, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's ease... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and intuitive... See more

Service

Customers consistently note positive experiences with service, describing it as reliable, efficient, and a... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Based on these reviews

Rated 5 out of 5 stars

I’m still new to Giggster, but my experience so far has been very smooth. Their customer service really stands out — they actually called to see if I needed help finishing a listing I had sitting in d... See more

Rated 5 out of 5 stars

We use Giggster as our main booking partner and have added a “Book Now” button to our website that links directly to our Giggster listing. As we’re very busy, it’s a huge relief not to deal with co... See more

Rated 5 out of 5 stars

Giggster has been amazing since I signed up over a year ago. I have now been to more than 7 bookings and never had a problem. I appreciate how responsive Giggster has been. I always get help in a time... See more

Rated 5 out of 5 stars

Giggster made finding the perfect location so easy. The listings were clear, communication with hosts was smooth, and the booking process felt straightforward and stress free. It saved me a ton of tim... See more

Rated 5 out of 5 stars

I’ve worked with the Giggster platform since 2018. Overall, it has been a great experience! I’ve never had any issues. I would recommend adding a video option in addition to photos for listings, expa... See more

Rated 5 out of 5 stars

Best booking platform for studio spaces. this app makes it super easy to browse and book studio spaces for my photography needs. They easily connect me to the studio owner and trust me there are no hi... See more

Rated 5 out of 5 stars

We’ve been hosting on Giggster for the past four months and have had several bookings. The platform made the entire process easy and seamless, reducing the need to market our space ourselves. Communic... See more

Rated 5 out of 5 stars

Unbeatable Customer Support! Unfortunately, my team made a mistake of booking a location without scouting it and, upon scouting, it was definitely not the space we thought we signed up for. The... See more

Rated 5 out of 5 stars

I have only been a host for a short time but Giggster has been incredibly useful. The sign up and details and payment options given are very flexible and easy to use. The few times I had questions t... See more

Rated 5 out of 5 stars

I've been a host on Giggster for four years, and I highly recommend the site to anyone interested in renting out their space for film shoots. Giggster makes the process seamless and secure. They have... See more

Rated 5 out of 5 stars

Was able to find the exact space we needed in a good location and in our price range. The host communicated quickly and was ready and waiting for us each day and flexible with minor changes. This is t... See more

Rated 5 out of 5 stars

Gigster has been my go to option when booking for my video or photography needs! The communication that I get provided when booking makes me feel secure that everything is under control in relating to... See more

Rated 5 out of 5 stars

Great experience so far! I’ve been able to increase bookings with this platform. We always get great clients as well. Definitely would recommend this platform for studios or any businesses that offer... See more

Rated 5 out of 5 stars

Giggster has been wonderful! The platform is easy to navigate, the clients who rent have all been great, and the customer service has been prompt and very helpful. I’m very pleased with my experience... See more

Rated 5 out of 5 stars

Giggster makes the rental experience easy and stress-free. We’ve had seven successful bookings at our laundromat, all of which went smoothly. Communication with renters and customer support has been s... See more

Rated 3 out of 5 stars

I've rented twice and both spaces I rented, I was the last to use the studio for the day. Both times, people left their trash and didn't clean the room. They left all their items everywhere, chairs... See more

Company replied

Rated 4 out of 5 stars

Easy way for potential renters to find our space, but the fees are really high so we have to charge significantly more than when someone contacts us directly - which probably deters potential rentals.... See more

Company replied

Rated 5 out of 5 stars

I have been so happy with my experience with Giggster. They are so efficient and professional and respond to my questions within minutes. They pay within a few days and the communication and fol... See more

Rated 5 out of 5 stars

I had to cancel a booking due to extenuating circumstances and giggster walked me through the very simple process. I will book in the future solely based on how they handled things!

Rated 4 out of 5 stars

People have wanted to take photos or make films at our site. Some have contracted with Giggster without actually having visited our location. This is not a good idea given the layout of our shop. A... See more

Rated 5 out of 5 stars

I have been using this platform, and I am doing very well in the photoshoot and event business. I recommend anyone on thinking of doing a business like this on their property to use Giggster. Profes... See more

Rated 5 out of 5 stars

I’ve had a great experience hosting on Giggster so far. Both productions I’ve hosted were well organized, respectful of the space, and communicated clearly throughout. The platform has been easy to us... See more

Rated 5 out of 5 stars

We have a large rehearsal studio and performance space that we offer for event rentals. Before the pandemic, we used both Peerspace and Splacer. All that stopped with the pandemic. In late 2025, we d... See more

Rated 5 out of 5 stars

Giggster connected us with a production company looking to film a couple social media commercials. The platform was fairly easy to navigate and the production went very smoothly. I was paid relativel... See more

Rated 5 out of 5 stars

giggster helps me as a host connect with filmmakers and creatives pursuing their craft. i love getting a chance to be a part of their story with our venue!

Rated 5 out of 5 stars

Giggster has made everything super smooth from the building of our platform to communicating with my clients. This is a no brainer for anyone with meeting spaces or studios looking to be anything that... See more

Rated 5 out of 5 stars

This was a seamless booking. We had great communication with the team that was using our place for filming. Apart from making money I always like the experience of having our place featuring in movies... See more

Rated 5 out of 5 stars

Giggster is great, easy user friendly platform, with text and email notifications makes things easier. And its been a great way to get additional exposure and a small additional revenue stream with no... See more

Rated 5 out of 5 stars

Working with Giggster has help me make extra money, exposed me to many amazing artists and allowed me to be an active part of the community. Any time I have a question they are quick to resp... See more

Rated 5 out of 5 stars

I have been using Giggster for a few years now. It has been great! Easy to find suitable locations, and book. The hosts have all been super, and response times are quick! Even for last minute book... See more

Rated 5 out of 5 stars

My overall experience with Giggster has been great. The very few times I have needed customer service, everything was handled quickly, professionally and to my complete satisfaction. I have also had... See more

Rated 5 out of 5 stars

Definitely the best platform out there in regards to booking professional sets, spaces, and areas of congregation for media production, music shows, board meetings, parties, etc. The Giggster te... See more

Rated 5 out of 5 stars

I reached out regarding a booking I made, and MiAnn was super friendly and helpful and was able to provide a resolution to my problem with ease! Really grateful for the experience and looking forward... See more

Rated 1 out of 5 stars

Would give zero stars rented a location on Giggster then had contact with the host and then Giggster cancelled my booking for me needing to verify my payment method instructions where not clear very c... See more

Rated 1 out of 5 stars

Completely unreliable app. The actual event hire price is nothing like that quoted on the app. Very unclear terms.

Rated 5 out of 5 stars

Giggster has helped supplement my income this year by renting out my place. Its hub is fast and easy to use. I love their customer care and response time. Thank you

Rated 5 out of 5 stars

Simple and easy to do business with giggster, easy to book with them and accurate information. They are also quick tp pay.

Rated 1 out of 5 stars

Update on my issue with getting an $1,100 refund from giggster. After giggster dragged their feet for weeks, they told me there is not thing they can do and offered me a discount to rent again. I have... See more

Company replied

Rated 4 out of 5 stars

I've been using giggster for the past year for bookings at my studio space. It was easy to set up and get started, create a listing, and start bookings. Payouts come fast and on time too. The... See more

Company replied

Rated 5 out of 5 stars

Giggster is a fun interactive platform for us to be on. We are continually being matched with good-fit clients to support their creative projects. The staff has been incredibly supportive starting wit... See more

Rated 5 out of 5 stars

I'm appreciative for the Giggster platform - allowing me a reliable source to advertise (and manage) my event space for short-term rental. I look forward to meeting new 'clients' and seeing how the re... See more

Rated 5 out of 5 stars

Gigster is a great site to partner with, Ilove the way they remind you about your upcoming bookings.

Rated 5 out of 5 stars

This platform was very helpful in renting a space for an event. I have no complaints and look forward to using it again in the future!

Rated 5 out of 5 stars

Giggster has always been a reliable resource for unique locations that simplifies our production process greatly. It saves both time and money without sacrificing quality.

Rated 5 out of 5 stars

It was easy to choose and book the space I wanted and when I had an issue with my promo code, their customer service was excellent. I will use them again.

Rated 3 out of 5 stars

I would like to start off by saying I do not have a problem with Giggster. My issue was with the particular renter/event. Just make sure to ask plenty of questions before agreeing to a rental! But I w... See more

Rated 5 out of 5 stars

I work with a few booking sites to rent my studio in Toronto, Ont. Giggster is one of my preferred platforms due to ease of use.

Rated 1 out of 5 stars

I’ve been a long-time host on Giggster and have had exceptional experiences with many members of their support team. Abby, Anie, Benny, Katrina, Polina, Tetiana, and others have always gon... See more

Rated 5 out of 5 stars

We have made 2 bookings with this platform. We are happy so far. Professionals and very smooth process.

Rated 1 out of 5 stars

Giggster does not have a system in place that protects the customer in case the own does not delver in their contract or makes changes to the contract. The owner of my location reached out 4 hours bef... See more

Company replied

Rated 5 out of 5 stars

I’ve hosted nearly 300 bookings on Giggster, and it has been one of the most consistent and reliable platforms I’ve used as a location host in the film and production space. Giggster makes it... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

No Cleanup Accountability

I've rented twice and both spaces I rented, I was the last to use the studio for the day. Both times, people left their trash and didn't clean the room. They left all their items everywhere, chairs unfolded and randomly in the room. None of the owners offered credit or a discount for another booking. The latest owner offered me an extra hour - I did not need another hour. I didn't want to be responsible for being fined for other people's carelessness. I've written reviews for Giggster about this, but nothing is ever done and there is no accountability for owners.

February 14, 2026
Unprompted review
giggster.com logo

Reply from giggster.com

Hi,

Thank you for sharing your feedback! I agree that finding the location you’ve booked not cleaned up after a previous customer is a valid concern. We take health and safety standards very seriously and require all hosts to uphold them.

I can see that your previous complaints have been responded to by the Customer Success team and we will also address the latest issue with the location not completely tidied up before your photo shoot.

Please feel free to reach out to us if you need assistance with anything.

Best regards,
Elena Baterovska
Head of Customer Success

Rated 5 out of 5 stars

Useful Platform

Giggster has been a great platform for our space to be found by various creators and celebrators. Excited to keep it going!

February 15, 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommend

I've been using giggster for the past year for bookings at my studio space.

It was easy to set up and get started, create a listing, and start bookings. Payouts come fast and on time too.

The only thing I would say is would love better guidance on how to make your listings stand out in such a saturated market.

February 12, 2026
Unprompted review
giggster.com logo

Reply from giggster.com

Hi,

Thank you for sharing your feedback! Our Customer Success specialist will review your account, reach out to you and provide recommendations on how to make your studio stand out.

Best regards,
Elena Baterovska
Head of Customer Success

Rated 5 out of 5 stars

I’m still new to Giggster

I’m still new to Giggster, but my experience so far has been very smooth. Their customer service really stands out — they actually called to see if I needed help finishing a listing I had sitting in draft. They also gave quick, helpful feedback on my photos so I could get my space live faster. I’ve noticed it’s a preferred platform for indie film crews and students, which makes it a great fit for my venue. Excited to keep growing with them.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

A great platform for event space hosting.

We have a large rehearsal studio and performance space that we offer for event rentals. Before the pandemic, we used both Peerspace and Splacer. All that stopped with the pandemic. In late 2025, we decided to return to event hosting. Splacer was out of business. We reestablished a listing on Peerspace and then we discovered Giggster and created a listing there. Almost immediately, we received an inquiry and then booking from Giggster and in the two months we've been active there, we have had two completed events and a few more in the works (due to our own use of our studio, our space is not available much of the time). The Giggster platform seems very sensible to us and easy to use and adjust. Both events went smoothly and we look forward to continuing with Giggester. FYI - we have had NO referrals or inquires via Peerspace at all.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really positive experience hosting on Giggster!

I’ve had a really positive experience hosting on Giggster. The platform made it easy to list my studio, connect with great clients, and start receiving bookings quickly. The booking process is smooth and support has been helpful when needed. Overall, it’s been a valuable tool for growing visibility as a host, and I’m glad to be part of the Giggster community.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

NOTSOLO with Giggster

I'm appreciative for the Giggster platform - allowing me a reliable source to advertise (and manage) my event space for short-term rental. I look forward to meeting new 'clients' and seeing how the rest of the Giggster process supports me from bookings to payment.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

High fees, slow payout, but probably still worth the listing

Easy way for potential renters to find our space, but the fees are really high so we have to charge significantly more than when someone contacts us directly - which probably deters potential rentals. Payout also takes quite a while to hit our bank account after a rental.

January 24, 2026
Unprompted review
giggster.com logo

Reply from giggster.com

Hi Sarah,

Thank you for your feedback! I'd like to clarify what constitutes the 19% commission that we charge on bookings.

This charge covers the costs of marketing your listing, 24/7 support, payout services, fraud prevention, claims resolution, maintenance and further technical improvements of the platform that we provide.

As for the payouts, it might take up to 7 days for our accounting to set up a new host within the payouts system and process their first payout. All subsequent payouts are processed on the day of the booking (if it happens on a non-banking day, then the next business day). This information is available in our Tutorial (Giggster profile) and FAQ articles for further review.

Please feel free to reach out to us via HelpChat if you need assistance with anything!

Best regards,
Elena Baterovska
Head of Customer Success

Rated 5 out of 5 stars

Awesome platform

I have been using this platform, and I am doing very well in the photoshoot and event business. I recommend anyone on thinking of doing a business like this on their property to use Giggster. Professional and great platform.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

our main booking platform.

We use Giggster as our main booking partner and have added a “Book Now” button to our website that links directly to our Giggster listing. As we’re very busy, it’s a huge relief not to deal with contracts, cancellations, refunds, or collecting reviews ourselves.
It saves us a significant amount of time and admin work.

Overall, Giggster has become an essential part of our workflow, and we’re very happy using them as our main booking platform.

September 4, 2025
Unprompted review

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