Good & swift. Even though incorrect item, in genuine mistake, happened it was swiftly & efficiently dealt with, rectified & postage refunded, so all well very quickly. Mistakes happen, that's human,... See more
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See what reviewers are saying
Fantastic! I have purchased from Gillies Crafts twice now and both times delivery has been prompt, packed securely and delivered safely! I am a new resin artist and believe that it is important to sup... See more
Company replied
I stumbled across this company trying to find a decent fabric spray adhesive. I found my required item and some,there are loads of wonderful useful items carried by this company. The order came q... See more
Company replied
Wow... what a magical find. Everything you would ever need to craft and card making. Items are all in everyone's budget. Gill was fabulous in making you feel welcome to look around with no pressure. O... See more
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Company details
Written by the company
Gillies Crafts Ellesmere Ports Favourite Craft & Gift shop For all your crafting needs, from card, cutting Dies to Hunkydory Card packs & Toppers a whole range of products to choose from you will be suprised.Pay us a visit we will be pleased to see you.
Contact info
28 Whitby Road, Ch65 8AE, Ellesmere Port, United Kingdom
- Tel: 0151-513-2722 Mobile: 07729217906
- mike@gilliescrafts.co.uk
- www.gilliescrafts.co.uk
4.8
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant service very fast delivery
June 22, 2022
Reply from Gillies Crafts
Hi Customer
We are pleased that you have liked our service we try our best. Customers pay for a service & expect a 5star service & that`s what we try to achieve. so thanks for taking the time to to review your purchase & give an honest review.
Mike
Very quick with my order
May 8, 2022
Reply from Gillies Crafts
We are pleased that you like our service, sorry the response to the review was a bit slow, but we appreciate you time to do this for us. Thank You
Thank you for a quick delivery
Thank you for a quick delivery, really pleased with my stamp.
May 1, 2022
Reply from Gillies Crafts
Its great to see our customers have a positive reaction to our service. we will try to keep this up. Thank you for you purchase
Quick excellent service
March 13, 2022
Reply from Gillies Crafts
Thank you very much for the review. Sorry its a bit late responding, but we appreciate you purchase. Thank you
Reply from Gillies Crafts
Hi There
Thank you taking the time giving Gillies Crafts a 4* review. we appreciate it very much. we all know that we get fed up of writing reviews for purchased items, but thank for your time & order.
Gill & Mike
Reply from Gillies Crafts
Thank you for your review as said in previous posts we know how some times its hard do keep posting a review of your purchases online, but we certainly like to hear how customers think of our service, being a small shop we try our best. Thank you
Gill & Mike
Reply from Gillies Crafts
hi Fiona
we are very pleased that you have received your item in a timely manor. We have had trouble with Royal mail & their staffing issues not getting to the customer in time but glad when they do. :-) we like to supply as best quality products that we can to help our customers to benefit from this. thank you for your purchase.
regards
Mike & Gill
FOUND JUST WHATI WAS LOOKING FOR..
FOUND JUST WHAT I WAS LOOKING FOR... AND SUPER FAST DELIVERY
February 8, 2022
Reply from Gillies Crafts
Hi karen
thank for your order & we are pleased that you like our service, as said previously some times we don`t get it right with but we try. Now again we find ourselves in a position were we have to refund orders due to products being sold out in the shop & not updating the website quick enough, but we try our best. thanks :-)
Mike & Gill
Great little shop to browse online
Great little shop to browse online, so many items for sale which I enjoy browsing and have brought items, happy with it.
January 31, 2022
Reply from Gillies Crafts
Thank You Traci
for your continued support of our store. we love help our new & valued customers. if there is ever a problem don`t hesitate to get in touch. thanks :-)
Mike & Gill
Reply from Gillies Crafts
Hi Julie
We will always try our best to get a speedy delivery for you & you get it with a reasonable time without to much delay. thank you for your purchase. :-)
Mike & Gill
Reply from Gillies Crafts
Thank you once again for your returned visit & taking the time to post a recommendation. Thank you:-)
Mike & Gill
Good prompt service
Gillies Crafts provided a pleasingly prompt delivery and I'll certainly use their online service again.
December 13, 2021
Reply from Gillies Crafts
Thank you Elaine
We are pleased that we provided a good service for you & you recieved your purchase quickly. We would love to see you again.😁
In the meantime all the best for xmas & the new year
Gill & Mike
Good & swift
Good & swift. Even though incorrect item, in genuine mistake, happened it was swiftly & efficiently dealt with, rectified & postage refunded, so all well very quickly. Mistakes happen, that's human, but was dealt with well & 2 a satisfactory conclusion. Have yet 2 use the item, but have seen it in demonstration & sure I will be pleased with its look when I do use.
December 8, 2021
Reply from Gillies Crafts
Hi Ann
thanks for taking the time to review us & yes we did mess up this time But we got there in the end. Glad you are still satisfied with your purchase & hope to see you again. we appreciate all our customer reviews & the time they have taken to go out of there way post for us. Thanks
Gill & Mike
Great customer service keeping me…
Great customer service keeping me informed of the progress and status of my order, and nice speedy delivery.
Nice to do business with a definite person not a robot.
November 29, 2021
Reply from Gillies Crafts
Hi Hillary
So for the long delay in replying had trouble logging into Trustpilot to update. Your review had some very kind words for us thank you we try our best . yes we agree nice to talk to people instead . Thank you :-)
Gill & Mike
Wonderful Craft Shop
Wow... what a magical find. Everything you would ever need to craft and card making. Items are all in everyone's budget. Gill was fabulous in making you feel welcome to look around with no pressure. On hand for any help and advise you may need fir beginners and the more advanced crafter. Also craft classes available. Highly recommend you give this shop a visit. Will definitely be returning.
November 23, 2021
Unprompted review
Reply from Gillies Crafts
Hi thank you for your kind review have been unable to login to Trustpilot to update your comments. we appreciate that you enjoyed our company when you came in & yes Gill will always try her best to help you.. It was great to see the both of you & hope to see you again.
Gill & Mike
Reply from Gillies Crafts
Hi Heather
thank you for that review we appreciate all the reviews we can get whether good or bad & it`s nice to know that people are happy with the service & you were happy with your purchase. Thanks
regards
Gill & Mike
Excellent service and a lovely set
Excellent service and a lovely set. Highly recommend
November 17, 2021
Reply from Gillies Crafts
Hi Elizabeth
Thank you for your kind reply. we appreciate the time taken for you to post & were happy that it`s up to your expectations. :-)
Gill & Mike
Item arrived quickly thank you
November 16, 2021
Reply from Gillies Crafts
Hi Susan
we are very happy to hear that your purchase arrived in good time for you thank you for your purchase. :-)
Mike & Gill
Quality dies and speedy delivery
Quality dies and speedy delivery also out of stock dies were sent as soon as they were back in stock. Mike the owner kept me up to date.
October 23, 2021
Reply from Gillies Crafts
Hi Elleen
Thank you for taking time to review our service. We here@ Gillies Crafts take a bit of pride in making sure that all are customers are happy with their purchase & take all reviews very seriously good or bad. which why we like these reviews there honest. Thank you
Mike
Great quick confirmation when ordered…
Great quick confirmation when ordered but Royal Mail where meant to ask for a signature but left it in front of my house.
October 9, 2021
Reply from Gillies Crafts
Hi Paula
Great news you received your parcel from Royal Mail.yes i agree a little dissapointed to find they did not wait for a signature😢& just left it. Thanks you for the time taken in submitting a review. All reviews are welcome. Thanks
Mike
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