Good & swift. Even though incorrect item, in genuine mistake, happened it was swiftly & efficiently dealt with, rectified & postage refunded, so all well very quickly. Mistakes happen, that's human,... See more
Company replied
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See what reviewers are saying
Fantastic! I have purchased from Gillies Crafts twice now and both times delivery has been prompt, packed securely and delivered safely! I am a new resin artist and believe that it is important to sup... See more
Company replied
I stumbled across this company trying to find a decent fabric spray adhesive. I found my required item and some,there are loads of wonderful useful items carried by this company. The order came q... See more
Company replied
Wow... what a magical find. Everything you would ever need to craft and card making. Items are all in everyone's budget. Gill was fabulous in making you feel welcome to look around with no pressure. O... See more
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Company details
Written by the company
Gillies Crafts Ellesmere Ports Favourite Craft & Gift shop For all your crafting needs, from card, cutting Dies to Hunkydory Card packs & Toppers a whole range of products to choose from you will be suprised.Pay us a visit we will be pleased to see you.
Contact info
28 Whitby Road, Ch65 8AE, Ellesmere Port, United Kingdom
- Tel: 0151-513-2722 Mobile: 07729217906
- mike@gilliescrafts.co.uk
- www.gilliescrafts.co.uk
4.8
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service very happy with…
Excellent service very happy with products bought arrived very quickly and well packed
May 4, 2020
Unprompted review
Reply from Gillies Crafts
Thank you Hilary for review.
we apprciate the time you have taken to do this for us & we are pleased that you like your purchase. Not to mention your quick delivery.we try to full fill orders & get them out asap.your review also helps other customers to see how we are performing. hope to see you back soon
Gill & Mike
Fantastic prompt service from Gillies…
Fantastic prompt service from Gillies Crafts and a lovely email to thank me for my order. Would definitely recommend!
April 30, 2020
Unprompted review
Reply from Gillies Crafts
Hi Monika
Thank you for a lovely review we appreciate the 5 stars that you gave us & happy that we had what you were looking for, we try our best to ship out as quickly as possible & have all the products in stock on the website but like most places we do get it wrong sometimes. but glad you have received you items .
Regards
Mike & Gill
My first shop with this company
My first shop with this company. Delighted with my purchase which has just arrived. It was very well packaged and very reasonably priced. The communication was excellent & I would definitely recommend this company. Many thanks to you both.
Joyce
April 7, 2020
Unprompted review
Excellent friendly service and super-fast delivery too!
Cannot recommend this wonderful company highly enough - friendly and fast correspondence! Excellent quality goods, with a great range of interesting stock. My items were dispatched and delivered within 2 days of my order, even during these extraordinary times.
I’ll definitely be ordering again soon - thanks Gill and Mike!
April 2, 2020
Unprompted review
Reply from Gillies Crafts
Hi Jo
Thanks for your great review. we appreciate this. This is good for others customers that can see how we are doing with our service. Thanks Jo very much & thank you for your purchase.
Gile & Mike
Great communication and service
April 1, 2020
Unprompted review
Reply from Gillies Crafts
Hi Nicola
Thanks for taking the time to give 5star review. In these times appreciate that you took the time & more important that you browsed our site for a purchase.we will continue to deliver a service until it is no longer possible. So we thank you & all our customers for their continued support 😁😁👍👍
Excellent customer service
Excellent customer service, item arrived quickly and as described. Would definitely recommend.
March 24, 2020
Unprompted review
Reply from Gillies Crafts
Hi Toni
Thanks for your kind reiview :-)
we appreciate all the reviews that people take the time to post & we do our best to reply to all. Thanks very much & hope to see you back soon
Mike & Gill
Good service all round.
February 18, 2020
Unprompted review
Reply from Gillies Crafts
Hi Dot
Thanks very much for taking time to give us a review on Truspilot we appreciate it so other can see how we are performing. Hope to see you back soon. Thanks
Mike & Gill
Quick delivery and really helpful…
Quick delivery and really helpful customer service
December 26, 2019
Unprompted review
Reply from Gillies Crafts
Hi John
Thank you for your kind review.it is appreciated that you took the time & posted one. We like to do are best but some times things go wrong. I hope you enjoyed your purchase . Have a good christmas & New Year.
Mike & Gill
website easy to use
website easy to use. My goods arrived well packaged and quite quickly
December 8, 2019
Unprompted review
Reply from Gillies Crafts
Hi Susan
Thank you for taking the time to purchase from our shop.we are happy that your order arrived & intact.& more importantly thank you for taking time to give us a review.hope you have lovely christmas & new year .
Mike & Gill
Reply from Gillies Crafts
Thank you Suzi
Thanks for the great 5 star review we were happy to send you order quickly to.😁😁👍
Regards
Gill & Mike
Gillies Crafts
Cheapest I could find (including…
Cheapest I could find (including postage) on the interweb, promptly delivered, thank you
October 26, 2019
Unprompted review
Reply from Gillies Crafts
Hi Ian
We are pleased that you now have your order & are happy with our service. We thank you for leaving us the review as very few people do.hope to see you again soon
Mike & Gill
Brilliant products really pleased
Brilliant products really pleased! Thank you so much
September 22, 2019
Unprompted review
Reply from Gillies Crafts
Hi Hannah
We are so please you recieved your purchase & happy with product😁. Thanks for taking the time to review your purchase & we were glad to see you. Thanks
Gill & Mike
Absolutely fantastic place to buy craft…
Absolutely fantastic place to buy craft items. And a lot cheaper than others. My Internet order came in 3 days x
Thankyou do much
September 13, 2019
Unprompted review
Reply from Gillies Crafts
Hi Julie
We are pleased that your order arrived safely & on time & appreciate you comments for other to read.hopefully you will have a lot of pleasure with your crafting
Mike & Gill 😁😁
The chain was broken on the silver name…
The chain was broken on the silver name plate but I managed to repair it
July 24, 2019
Unprompted review
Reply from Gillies Crafts
Hi Beverly
Thanks for the review it is apprecited for both the customer & ourselfs We are glad that you were able to repair it without any problems, you could have also got in touch & we would have replaced the chain for you at no extra cost.but we are very glad you have received. Thanks
Mike
What a fabulous find on Mr Google…
What a fabulous find on Mr Google whilst searching for my crafters companion!
Excellent service & direct communication from Mike, in keeping me updated on my order status and prompt delivery was faultless.
Highly recommend & will definitely be making more orders in the future.
Thanks
Yvonne
June 20, 2019
Unprompted review
Reply from Gillies Crafts
Hi Yvonne
Thank you very much for the review on Truspilot, this will go a long way to reassuring future customers that we try to provide a good service, when ordering products from us & as we have no control on what customer write with their reviews whether good or bad it will at least be honest. For all to see. Once again thank you & happy crafting.
Mike
Gillies Crafts
I'm pretty excited about that great…
I'm pretty excited about that great service! I had a very nice and direct communication with Mike, who has answered very fast and accurate my questions about shipping to Germany. The ordered item was prepared for shipping late at night - wrapped up very safe! - so it was here in a few days, just in time for the birthday I need it for. Wow. Thank you very much!
February 15, 2019
Unprompted review
Reply from Gillies Crafts
Hi Stephan
thanks very much for your kind review.We tried our best to get your order out as quickly as possible due to the time scale & when you needed it delivered for let alone a Birthday gift. Communication was great so we were able to do our best.we were very pleased that the courier did their part as well in keeping inline with their delivery schedule & no delays, so all round it happened for you. So both Gill & myself thank you for your order & great review. Hope they enjoyed the Gift. Many Thanks
Mike
Gillies Crafts
Great service and fast delivery.
December 24, 2018
Unprompted review
Reply from Gillies Crafts
Thank you Tracey
we are suprised it got to you so quick at this time of year 😁😁
Reply from Gillies Crafts
Hi
Thank you for your 5star review it is very much appreciated as we work hard to keep our customer & if there happy we're happy.
Thanks
Gill & Mike
Quick delivery
Quick delivery - with the bonus that the stencil came protected by a nice piece of craft card that I can re-use for other projects
November 27, 2018
Unprompted review
Reply from Gillies Crafts
Hi Purple Crafter
Thanks for your 5star review we are happy that you liked your purchase & pleased it arrived quickly. we try to dispatch as fast as possible not all the items we have make it to the website unfortunately due to time. If there is anything you ever need please don’t hesitate to contact & we can always see if we have or can get it for you at a competitive price. Once again Thanks :-)
Regads
Gill & Mike
Gillies Crafts
A fantastic craft website
A fantastic craft website. My order arrived really quickly. The seller included a lovely personal touch by adding a pretty sheet of cardstock and 2 little die cuts. I am very pleased with my stencil and it was well priced. I highly recommend this site and will be back to buy again.
November 27, 2018
Unprompted review
Reply from Gillies Crafts
Hi Miss De Melchor
Thank you for your kind words & 5star reviews these are great to see our customers respond to Trustpilot whether they are good or bad the get published so people can have a better choice & peace of mind when the purchase from us. we are glad it arrived so quickly & safely for you. If there is anything that we can help you with product or advice please don’t hesitate to get in touch, we will be only to please to help & advise where we can. Once again Thank you.
Regards
Gill & Mike
Gillies Crafts
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