I’ve been using Ginger Software for a bit now, and I’m honestly impressed. It catches grammar mistakes I miss and the sentence rephraser is super helpful when I want to say something more clearly or c... See more
Company replied
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English isn’t my first language, so the built-in corrector plus sentence rephraser are lifesavers when I’m drafting emails and documents. Compared with Grammarly, the yearly plan is cheaper and I get... See more
Company replied
[UPDATE: The developers contacted me and confirmed that all old lifetime users were saved on their license. Thank you so much] This app when was beginning and unknown, it offered a one-time lifeti... See more
Company replied
I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're... See more
Company replied
Company details
Contact info
131 Dartmouth Street , 02116, Boston, United States
- support@gingersoftware.com
- www.gingersoftware.com
First of all I like buttons design and…
First of all I like buttons design and colour , also animation and buttons feedback . Support office reply on e mails and trying to solve your questions
September 22, 2025
Unprompted review
Reply from Ginger Software
Thank you so much for your review.
Reply from Ginger Software
Thank you for your feedback. We are sorry to hear you found Ginger not as useful as other apps.
Your input is vital. To help us better our service, could you please share what specific features or tools you felt were lacking compared to other applications?
Please feel free to reach out to our support team directly at support@gingersoftware.com
Reply from Ginger Software
Thanks so much! We're thrilled to hear that.
I’ve been using Ginger Software for a…
I’ve been using Ginger Software for a bit now, and I’m honestly impressed. It catches grammar mistakes I miss and the sentence rephraser is super helpful when I want to say something more clearly or creatively. I also love that it supports so many languages—it makes quick translations really easy. Overall, it’s a great tool if you write a lot and want a little extra polish. Definitely recommend!
May 23, 2025
Unprompted review
Reply from Ginger Software
Hi,
Thanks for the wonderful feedback and for recommending us
English isn’t my first language
English isn’t my first language, so the built-in corrector plus sentence rephraser are lifesavers when I’m drafting emails and documents. Compared with Grammarly, the yearly plan is cheaper and I get the same must-have features.
May 21, 2025
Unprompted review
Reply from Ginger Software
Thanks for sharing your experience!
It just does not work well
It just does not work well. I paid for an annual plan and started using it, and I had nothing but issues on sites like Monday and GitHub.
I asked for a refund for the time I had left on my annual plan, as I had only been using it for a month, but the customer service was terrible. There was no refund, just lousy support. Don't buy this product, and I would recommend getting Grammarly.
November 1, 2024
Unprompted review
Reply from Ginger Software
Hi Almog,
Thanks for sharing your feedback about Ginger. We appreciate you taking the time to provide examples.
We carefully reviewed the information you provided, and it appears that Ginger is working as expected in those instances. We're committed to ensuring a positive user experience, so we'd really like to understand where you're encountering issues.
Since you haven't shared any further information, we're unable to investigate this further at this time. However, we encourage you to contact our support team again with specific details about the problems you're experiencing, including steps to replicate them. This will help us determine if there's a bug we're unaware of or if there's something else going on.
If we're unable to resolve the issues to your satisfaction, we'll be happy to refund your latest purchase. We apologize for any inconvenience this may have caused.
The Ginger Team.
I have been subscribed to Ginger for…
I have been subscribed to Ginger for two years. Order #114617952 for Ginger Pack Yearly. It was on autopay.
My premium subscription has NEVER been activated. I forgot about it. Accidentally, and only recently, I found out about it, after they charged me for the third year of service. The service I never used. I already e-mailed them request for three years refund. I also plan to report this company to FTC and the office of Attorney General.
May 16, 2024
Unprompted review
I've used Ginger
I've used Ginger, and it has been a good service.
Can you please explain why you cancelled the subscription? I paid in full until February 2026 because, by error, you took two separate payments in February 2023.
I received an email yesterday notifying me you have cancelled my automatic payments, and now I cannot log into my premium account.
I emailed you on Wednesday, the 14th, and Thursday, the 15th, but I still haven't received a response.
Can you please rectify the above issue? Otherwise, I will have to speak to PayPal about the overpayment.
Many thanks
February 14, 2024
Unprompted review
I'm a new user
I'm a new user, been trying to reach them for a refund since I made a wrong subscriptions, that supposed to be 1month only. Still haven't received a response from them. Can anyone help me please?
I hope this is not a scam.
September 15, 2023
Unprompted review
Not responding and still charged me
I reached out to Ginger more than once on August 1st to cancel my account before the charge date of August 7th and they still charged me. I also emailed for a refund and no answer! I’m trying to get in touch with them before I have to dispute the charges.
August 1, 2023
Unprompted review
It felt scammy at first then...
paid. got no confirmation email or anything. it still says i am using a free account. contacted customer service and received no reply yet. all signs of a perfect scam. it is my fault for deciding to purchase before reading all you guys' reviews.
____________________________________________
Update: they contacted me and set me up with a new account that works.
September 24, 2022
Unprompted review
Worst grammar checking software ever
Worst grammar checking software ever. Even worse than microsoft's own, which is crap in itself by the way.
Gingersoftware to my experience was worth not using to be better in grammar and spelling. I wouldn't recommend it. I then settled on ProWritingAid which is superb. After just couple of days I straight away bought their lifetime plan. Love it.
May 27, 2021
Unprompted review
Reply from Ginger Software
Hi Mankudi,
Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience using Ginger. Your satisfaction is important to us and we want to solve any issues that you are having.
We have reached out to you separately for more information.
We look forward to speaking with you and discussing ways to improve Ginger.
Thanks again,
The Ginger Team
Updated on customer service
[UPDATE: The developers contacted me and confirmed that all old lifetime users were saved on their license. Thank you so much]
This app when was beginning and unknown, it offered a one-time lifetime purchase and license for people. Now, after years they press old customers to pay again for a yearly subscription saying they did a lot of updates and they deserve to remove and delete the old deal! I purchased the lifetime license in 2018 and recently they sent me an e-mail that this license has been removed! They believe they have the right to violate the previous conditions with their former clients. That's their way of running a business.
May 8, 2021
Unprompted review
Reply from Ginger Software
Hi Ahmed,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
The removal of lifetime purchases was in error and access to premium hasn’t been removed. Your loyalty is important to us and we will continue to honor your subscription with no additional fees.
We're sorry about any misunderstanding in this regard.
Thanks again,
The Ginger Team
Disappointedted
November 21, 2020
Unprompted review
Reply from Ginger Software
Hi Nik,
Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience using Ginger. Your satisfaction is important to us and want to solve any issues that you are having.
We have reached out to you separately for more information. We look forward to speaking with you and putting things right.
Thanks again,
The Ginger Team
You pay and you get nothing!
I paid for their writing editing software 120USD and I got nothing... They did not contact me... And I contact them by email, given from PayPal but no reaction....
What should I do
October 7, 2020
Unprompted review
Reply from Ginger Software
Hi Rudi,
Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience with our customer support team. Your satisfaction is important to us and we want to solve any issues that you are having. We have reached out to you separately for more information.
We look forward to speaking with you directly and making things right.
Thanks again,
The Ginger Team
They are Scam
They are Scam, they charged me an annual Subscription but i dint have updated my new Card and for my surprise, they get my new card info and i don't know how.
September 1, 2020
Unprompted review
Reply from Ginger Software
Hi Ralph,
Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience using Ginger. Your satisfaction is important to us and we want to solve any issues that you are having. We have reached out to you separately for more information.
For clarification, Ginger automatically renews subscriptions until they are canceled. Subscriptions that aren’t canceled before the start of a new billing cycle will be charged for that cycle.
We look forward to speaking with you and putting things right.
Thanks again,
The Ginger Team
It is a total scam
It is a total scam. The only way to stop the automatic renewal is for you to cancel the card all together.
August 6, 2020
Unprompted review
Reply from Ginger Software
Hi Kaan,
Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience using Ginger. Your satisfaction is important to us and want to solve any issues that you are having. We have reached out to you separately for more information.
For clarification, Ginger automatically renews subscriptions until they are canceled. Subscriptions that aren’t canceled before the start of a new billing cycle will be charged for that cycle.
We look forward to speaking with you and putting things right.
Thanks again,
The Ginger Team
Ive been trying to cancel the…
I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're not only scammed me with their 7 days refund policy "no questions asked" but are refusing to cancel the subscription. Please give me some advice
March 12, 2020
Unprompted review
Reply from Ginger Software
Hi Dean,
Thank you for taking the time to leave us a review, and we’re sorry that you had a negative experience with our customer support team. Your satisfaction is important to us and want to solve any issues that you are having. We have reached out to you separately for more information.
For clarification, Ginger automatically renews subscriptions until they are canceled. Subscriptions that aren’t canceled before the start of a new billing cycle will be charged for that cycle.
We look forward to speaking with you and making things right.
Thanks again,
The Ginger Team
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