Great experience. Giochinscatola has games very hard to find around. Thank you Giochinscatola! The missing star Is due to the Not-so-perfect quality of shipment packaging. The game boxes were a Litt... See more
Company replied
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See what reviewers are saying
If you are looking for a hard-to-find game or for a suggestion about a game out of the mainstream, this is the right shop to consult! When you are choosing a game with them you feel the difference lik... See more
Company replied
The transaction ended up never happening. There was some miscommunication (I am sure primarily on my side of the conversation) that caused some hick-ups. However, the individual I was dealing with w... See more
Very fast shipping. Package was well wrapped and protected, although the larger box it came in took some beating (DPD delivery). Will be buying again!
Company replied
Company details
Information provided by various external sources
Since more 10 years the No. 1 e-commerce website in Italy
Contact info
United States
- www.giochinscatola.it
4.5
Excellent
246 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products but poor custom service
Good products but poor custom service. I've order 3 items in January, after 5 months I'm still waiting for 2 of them. They are quick in responding the emails but just poor in estimating times. I should have waited 3 weeks, then a month and then two weeks twice, 5 months later and I'm still waiting. I do not know why they lie about the estimated times, just say we do not know when the item will arrive or you have to wait for x months. The only praise is their speed in responding but utterly useless if the info is so inaccurate.
May 3, 2021
Reply from Giochinscatola
Sorry but the timing and the extimations depend on the distributors.
In case you can ask the cancellation...
Ciao!
3D
Reply from Giochinscatola
thank you :)
Reply from Giochinscatola
THANKS !
Reply from Giochinscatola
THANK YOU VERY MUCH
Happy overall
Easy to order. Well informed through out the whole order preparation/delivery process. Properly packed. And received in time. Happy overall.
February 20, 2021
Reply from Giochinscatola
thank you :)
Good service and communication
Good service and communication. I recommend to buy from it.
February 15, 2021
Reply from Giochinscatola
THANK YOU :)
No exchange of goods; plenty of goodwill gained
The transaction ended up never happening. There was some miscommunication (I am sure primarily on my side of the conversation) that caused some hick-ups. However, the individual I was dealing with was patient and understanding.
I did not get anything this time. But I will be keeping them in mind for other hard-to-find items in the future. Thank you guys so much!
February 12, 2021
Standard delivery.Package came in mint…
Standard delivery.Package came in mint condition.Constant delivery updates on email.Very satisfied 5/5.
February 11, 2021
Reply from Giochinscatola
many thanks ! :)
Really good service and high-quality…
Really good service and high-quality products. The order I made arrived one week earlier than the forecast.
February 5, 2021
Reply from Giochinscatola
thank you :)
I selected the shipping option within…
I selected the shipping option within 1/2 days and of course paid for it.
Got the shipment notification after more than one week from the day of booking.
January 4, 2021
Reply from Giochinscatola
In qs giorni non parte nulla in genere per evitare problemi con i corrieri, ma se il gioco è disponibile probebilmente parte il 4
Ordered my items in April 2020 and never got them
Ordered my items in April 2020, never received my products. It's now December 31 2020 and no items. They charged my credit card through amazon quick enough but never sent the items. 36.7e down the drain. Don't buy from these fraud artists.
December 31, 2020
Unprompted review
Reply from Giochinscatola
Hi Saffran, if you write to info@giochinscatola.it the your ordernumber we can check the status,
it is Amazon who charges the credit card not us, please write them for this, but in any case it is possible to ask for a refund until the game is not coming... Ciao!
GiochinScatola.it
Reply from Giochinscatola
thank you :)
Professional seller
Correct price, excellent comunication, really professional seller!!!!!
October 19, 2020
Reply from Giochinscatola
Thank you !
Reply from Giochinscatola
thanks ! :)
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