Girl Of Muse Reviews 

308
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing quality and the brand stands for great things! I’ve previously bought the black high waisted leggings which were a perfect fit, really comfy and durable. I grabbed the ‘cosy mode’ hoodie this... See more

Company replied

Rated 5 out of 5 stars

As a customer who's been with you from the beginning, I've always been satisfied with the quality. You can feel the love they put into every piece, the beautiful details worked down to the last detail... See more

Company replied

Rated 5 out of 5 stars

Brought 3 hoodies from the cozy collection range, and i’m obsessed!! They are so comfy and soft perfect for autumn/winter. The colours as always fit the aesthetic and an oversized fit which I love in... See more

Company replied

Rated 5 out of 5 stars

Head over heels in love! These pajamas are an absolute DREAM. My son is 3 and the quality of the material did not go unnoticed. He has formed quite an attachment to them, and I think I might ne... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Girl Of Muse brings you sleepwear and loungewear designed for comfort and calm. Join our community, share your story, and feel valued every day. Let’s make rest and relaxation something special, together.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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4.9

All reviews

(308)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful quality items

Beautiful quality items, recommend to anyone.
Delivery was exactly within the timeframe they mentioned with constant communication regarding processing and delivering orders.

October 6, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Deanna! We're so happy to hear that you are pleased with your purchase and the delivery process. We work hard to ensure a smooth experience for our club members, and it's so nice to know we're able to exceed your expectations. Thank you again for choosing Girl Of Muse, and we hope to serve you again in the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Lovely candle ..beautifully packaged…

Lovely candle ..beautifully packaged and comes with care instructions

October 7, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for choosing Girl Of Muse Catherine and for taking the time to write a review. We're so happy to hear that you love your candle! It's great to know that our beautiful packaging caught your eye, too.

We appreciate your kind words, and we're glad to know that you found our care instructions helpful. Thank you again for choosing Girl Of Muse, and we hope to see you back soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Sweats an t shirt

Very good quality

October 8, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for choosing to shop with Girl Of Muse, Jessica! We're so happy to hear that you are pleased with the quality of our products. Your satisfaction is our top priority, and we appreciate your purchase!

If there is anything, we can do to make your experience even better, please don't hesitate to let us know. We hope to see you again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

The hello autumn candle is so pretty

The hello autumn candle is so pretty, smells so good that I don't want to burn it!! Girl of Muse stock is amazing quality, I'm obsessed

October 6, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Lynne! We're so happy to hear that you love our candles and clothing range. Quality and club member experience are always our top priorities! We hope you'll get a chance to burn your candle soon and enjoy its lovely autumn scent. Thank you again for your support!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Fast delivery and very well packaged

Fast delivery and very well packaged! lots of updates about my parcel too so excellent service thank you

October 5, 2022
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Reply from Girl Of Muse

Thank you for your kind words, Beck! We're so happy to hear that you enjoyed your experience with Girl Of Muse. Your satisfaction is our top priority, and we're glad to know that we delivered on that promise. Thank you again for choosing us, and be sure to take advantage of our referrals programme and tell your friends about us.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Absolutely love my candle and…

Absolutely love my candle and gemmalouise vlogs and Instagram and girl of muse

October 7, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Hi Carly,

Thank you so much for your kind words! We're so happy to hear that you love your candle and our vlogs, and thank you for following our story on Instagram. We hope to continue bringing you joy with our products and content.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

I would re order no problem

The ordering was straight forward, I made an error with the codes which I had. Jamie kindly sorted out the problem and it didn't delay my delivery. The parcel come in a reusable recyclable paper bag. The packaging is all recyclable and the presentation and attention to detail is excellent. The candle was in the middle price bracket for the type of candle. It looked expensive and the smell was amazing. Autumn as its name and smell.

The socks feel really nice and good quality again, I can imagine them washing well and lasting.

I would re order again and may even add to my xmas list.

September 29, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Anna. We're so glad you enjoyed your experience with Girl Of Muse– from our easy ordering process to our beautiful and sustainable packaging. We take great pride in every aspect of our business and are thrilled to know that we delivered a product and experience that exceeded your expectations.

We hope you'll consider us again for all of your gift-giving needs this holiday season and beyond! Thank you for being a part of the Girl Of Muse community.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Beautiful quality of product

Beautiful quality of product. Carefully packaged. Quick delivery. Thank you.

October 3, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Heather! We're so happy to hear that you love the quality and care we put into our products. It's wonderful to know that our efforts are appreciated and that you received your order quickly. Thank you for being a Girl Of Muse customer and we hope to continue delighting you in the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Beautiful candle

Beautiful candle, well packaged, smells amazing, thank you!

October 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for choosing Girl Of Muse, Lizzy! We are so happy to hear that you love our candles! They are made with a lot of love, and we appreciate your kind words.

We hope you enjoy burning your candle throughout the season! Thank you for supporting our business; it means the world to us.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Very happy with ordering process very…

Very happy with ordering process very quick delivery and love the scent of the autumn candle thankyou so much Gemma

September 29, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Susan! I'm glad to hear that you're happy with your purchase and the quick delivery. Our Hello Autumn candle is one of my favourites too; it's such a cosy smell.

Thanks again for choosing Girl Of Muse, and I hope you'll come back and visit us again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Gorgeous clothing

Gorgeous clothing. Luxurious quality. Love it🤍

September 10, 2022
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Reply from Girl Of Muse

Thank you, Lesley! We're so happy to hear that you love our clothing and that you appreciate the luxurious quality. We strive to create pieces that make you feel beautiful and confident, and it's wonderful to know that we've achieved that with Girl Of Muse. Thank you for your support!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, amazing quality x

September 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your order at Girl Of Muse, Gemma! We're so happy to hear you love the quality and that your order arrived quickly. Thank you for choosing us, and we hope to serve you again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Great delivery time and great and fast…

Great delivery time and great and fast returns and refund

September 5, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your Girl Of Muse purchase, Freya. We're so glad you love it and appreciate the fast delivery time. If there is anything we can do to make your experience even better, please don't hesitate to let us know.

We aim to provide excellent customer service and want our club members to be happy with their purchases. We're also glad to hear you had an easy and smooth transaction with your return and refund.

Thank you again for your purchase, and we hope to serve you again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Wish I could’ve returned

Everything I’ve bought from here has been too big, I’m gutted especially this time as I was unable to return as I bought a bank holiday sale item. I love the clothes, but without having anything at home to take measurements, I went for my usual sizing which was incorrect presuming, because the sizing is unisex. If postage wasn’t so expensive I’d of maybe re bought the item. Lovely brand, I just can’t help but feel disappointed that I can’t return or wear what I bought 😞

Updated: thank you so much for sorting out my refund, unfortunately the item I originally bought wasn’t available in my size to rebuy but next time anything chocolate is released you best believe I’ll be getting it!

August 30, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your review and kind words about our brand, Daniella; we appreciate you. We're sorry to hear the clothes you purchased didn't fit you well. It's always tricky to get the sizing just right, so we recommend using our sizing chart and model size comparison for each item on our website. The items you've purchased are an oversized fit; this information is also included in the product description on our website. That being said, we do understand it's always difficult to get the perfect fit the first time, so we offer free size exchanges on all of our products; this means you don't have to pay for the shipping of the exchange item.

Even better, we're glad to let you know that we have found your order and you are still within your returns window. Please visit returns.girlofmuse.com to start your return (if you need assistance, please do not hesitate to contact us- we're here to help). We hope you'll keep us in mind for your future purchases and if you have any questions about sizing, please get in touch by using our website contact form or emailing info@girlofmuse.com.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

11/10

I had an issue with a purchase and it was quickly resolved by customer service at an amazing level.
I will be ordering more items from girl of muse as the quality is absolutely stunning and cannot fault customer service!

September 6, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Natasha! We're thrilled to hear that you had a great experience with our customer service team and that the quality of our products exceeded your expectations.

Our customer experience is so important to us, and we hope to continue to impress you in the future.

Thank you for being our inspiration!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

The best brand around!

This brand never disappoints. If there’s ever a problem, it is fixed straight away. The products are made and designed to the highest quality and you can tell that so much hard work and thought has gone into every piece in the collection. I can honestly say that I want absolutely everything from the website. Well done to the team for finally making something that is so inclusive for everyone. I love girl of muse! ♥️♥️

September 6, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Charlotte! We're so happy to know that you love our brand and our products as much as we do. We put a lot of thought into every piece we create, with the hope of making something that is both beautiful and inclusive for everyone.

We're glad to hear that we've been able to resolve any issues straight away for you, and thank you for letting us know about your positive experience. It means everything to us to have such loyal customers who appreciate our hard work. Thank you for being one of them! ♥

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Highly recommend

Absolutely love my purchase, amazing quality and material. Perfect fit, I've been looking for an item like this for years. I will be purchasing more on payday.

September 3, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Emma! We're so happy to hear that you love your Girl Of Muse order. It's great to hear the fit is perfect for you, and you find the quality amazing—just as we intended!

We're so glad to have you as a customer and can't wait to see what else you might choose from our collection. Thank you for your support and for sharing your thoughts with our club members. We truly appreciate it!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

From the website to receiving my fleece…

From the website to receiving my fleece 10/10 experience! I was updated every step of the way with my delivery. Even down to the little details, labels, packaging etc I can see a lot of effort has been put In to get it perfect! The fleece it’s self is so soft and cosy, beautiful material.
Absolutely will be ordering again!
Gemma I knew you’d make this perfect! Sad I haven’t ordered sooner.

September 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words and for taking the time to review your Girl Of Muse experience, Danielle! We're thrilled to hear that you loved the website, delivery process, and fleece itself. Each and every detail was carefully considered in our design and production process, so we're overjoyed to know that it resonated with you. We're sure your fleece will keep you cosy for the upcoming Autumn and winter seasons!

Thank you for being a part of the Girl Of Muse community Danielle, we can't wait to welcome you back soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Amazing!!

The most amazing quality clothing! I’ve loved every single piece I’ve had from them and can’t stop ordering more!
They genuinely care about their customers, if you have any issues they will always do their utmost to help you. The best customer service and the best brand 💕

September 2, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for choosing Girl Of Muse, Louise! We're so happy to hear you love our clothing and that we've been able to provide excellent customer service. Our customer experience is so important to us; it means everything to us when our customers are happy with their purchases and the service we have provided.

We hope you'll continue to choose Girl Of Muse and that you'll tell your friends all about us too. Thank you again for your support!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Great quality items. Wonderful to have all packaging be recyclable and biodegradable.

September 2, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Abigail! We're so happy to hear that you love our products and that we were able to meet your expectations. Our packaging is essential to us, and we're glad you appreciate our efforts to make it as eco-friendly as possible. We hope you'll continue to shop with us in the future and help spread the word about our brand!

PS. We have a new rewards and referrals programme live on our website that we think you'd be interested in 🥰

Our appreciation,
The Girl Of Muse Team

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