Girl Of Muse Reviews 

308
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing quality and the brand stands for great things! I’ve previously bought the black high waisted leggings which were a perfect fit, really comfy and durable. I grabbed the ‘cosy mode’ hoodie this... See more

Company replied

Rated 5 out of 5 stars

As a customer who's been with you from the beginning, I've always been satisfied with the quality. You can feel the love they put into every piece, the beautiful details worked down to the last detail... See more

Company replied

Rated 5 out of 5 stars

Brought 3 hoodies from the cozy collection range, and i’m obsessed!! They are so comfy and soft perfect for autumn/winter. The colours as always fit the aesthetic and an oversized fit which I love in... See more

Company replied

Rated 5 out of 5 stars

Head over heels in love! These pajamas are an absolute DREAM. My son is 3 and the quality of the material did not go unnoticed. He has formed quite an attachment to them, and I think I might ne... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Girl Of Muse brings you sleepwear and loungewear designed for comfort and calm. Join our community, share your story, and feel valued every day. Let’s make rest and relaxation something special, together.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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4.9

All reviews

(308)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing, amazing, amazing…..

I’m so happy with my recent purchases. They look and feel amazing and I was surprised at just how good the quality was! I would highly recommend the pyjamas, sweatshirts and christmas candle. Even at such a busy time of year, Jamie responded to every email and was a great help! Will be recommending and buying again for sure!

December 8, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Meg! We're so happy to hear that you're pleased with your purchase and that you found our customer service helpful. We strive to offer the best possible experience to our customers and it's great to know that we succeeded in doing that for you.

We hope you have a wonderful Christmas and we look forward to serving you again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

An Amazing company.

Everything about this company is exceptional, from the quality of clothing to the helpfulness of the team who always go above and beyond. If you’re looking for something that’s comfy, a great fit and brilliant quality, these are a must.

December 7, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Peter!

We're thrilled to hear that you love the quality of our clothing and that our team has been able to provide exceptional customer service. We hope you'll continue to shop with us as we expand our collections in the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Incredible service!

It was my first time ordering from GOM as I have recently started watching Gemma on YouTube! My order arrived, I LOVE my sweatshirt but unfortunately the leggings were too small. I tried to return them but the website wasn’t working so I emailed and within 10 minutes, I had a response and my issue was resolved. Outstanding service. I spoke to Jamie and he was so helpful.

I then noticed a hole in my sweatshirt (devastated) on the seam of the arm. I contacted Jamie again with pictures and again, my issue was resolved within an hour and I’m being sent a new sweatshirt and have been told to keep the old one.

I will absolutely be buying from GOM again, the quality is great and the service has been impeccable. Thank you!

December 3, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Hi Meg,

Thank you so much for your kind words about our service!

We're glad to hear that you've had a positive experience with our brand and love your sweatshirt! It's wonderful to know that we were able to meet your needs and resolve any issues you encountered quickly.

We truly appreciate your order and hope to continue serving you in the future!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

The quality of the products are of a high standard

The quality of the products are of high quality. Love the ethos behind the Company, & all you do to help others

December 2, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Nicola!

We're so happy to hear that you love the quality of our products and our ethos. It means everything to us to be able to help others through our work. Thank you for being a part of that and for supporting Girl Of Muse.

We look forward to welcoming you back soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and amazing quality clothes, this is my third order and I will be ordering again, well done Girl of Muse 😁

November 30, 2022
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Reply from Girl Of Muse

Thank you so much for your continued support, Jenny!

We're so happy to know you love our clothes and that we were able to deliver them to you quickly. We hope you'll continue to shop with us and tell your friends about Girl Of Muse.

Thank you for being a part of our community!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

One of the best sustainable brands on…

One of the best sustainable brands on the Market. The attention to detail is second to none, and the customer services is one of the best I have personally experienced. So helpful with any queries and nothing is too much. I have purchased something from every collection and even after multiple wears and washes everything still looks brand new. My personal faves are the leggings, they just smooth everything out and give alot of support around the tummy, which is a treat after two kids. The fleece half zips are another favourite, I have two of them and its just like getting a big cozy teddy bear hug. 10/10 on everything. One of the best - if not the best brand ever.

December 2, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Rebeccalee!

We're thrilled to hear that you love our brand and products as much as we do. We work extremely hard to create sustainable, high-quality clothes that you'll love and wear for years.

We're so happy to hear that our customer service was up to your standards - we always aim to provide the best possible experience for our club members. Thank you again for your support, and we hope to continue delighting you with our collections in the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

A lovely brand with cosy clothing

A lovely brand with cosy clothing, perfect for autumn. Great Christmas gifts and helpful team!

December 2, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Jeanie!

We're thrilled to hear that you love our brand and our clothing. Our team works hard to provide the best possible experience for our club members, and we're glad we succeeded in doing that for you.

We hope you'll continue shopping with us as the seasons change, especially during the holidays when we have some great gift options. Thank you again for your support!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Just ordered from Girl of muse and I am…

Just ordered from Girl of muse and I am extremely happy. I ordered the wrong item so I emailed and I had an email back this morning telling me that my order had been fixed for me before shipping. Very happy.

December 2, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Kirsty!

We're so glad to hear that you had a positive experience with our customer service. We strive to provide the best possible experience for each and every one of our club members.

Thank you again for choosing Girl Of Muse!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Apsolutely outstanding brand!

Apsolutely outstanding brand! I love Gemma and Jamie! I love there products! Always every launch grabbing everything!! I love them!!! Always have my custom!! And continually follow Gemma on YouTube, Love love love your content! So down to earth, And an inspiration ❤️

December 1, 2022
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Reply from Girl Of Muse

Thanks so much, Sophie, for your continuous support of Girl Of Muse!

We are so grateful to have such passionate and loyal customers like you. We put our hearts into every product we create, and it's lovely to see that our hard work resonates with you.

We hope you continue to enjoy everything we create, and thank you for being such a vocal advocate of our brand.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Great value for money

Great items, lovely clothing and material and the delivery was fast! Thankyou x

December 1, 2022
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Reply from Girl Of Muse

Thank you for your kind words, Roxanne!

We're so happy that you love your Girl Of Muse purchase. We work so hard to select beautiful materials and create comfy designs for our clothing; we're thrilled to know that your order arrived fast and met your expectations.

Thank you for supporting independent designers and small businesses like ours. We hope to see you again soon!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Quick delivery and beautiful quality…

Quick delivery and beautiful quality products. Absolutely LOVE!

November 4, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Megan!

We're so happy to hear that you love our products and that you received them quickly. We strive to create beautiful pieces that will bring joy into people's lives, and we're glad that we were able to do that for you.

Thank you for supporting us and we hope to continue bringing you joy for years to come!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

LOVE LOVE LOVE

I absolutely love all of there ranges bought from them all. The quality is the best there is. Customer service is first class 🤎🤎

May 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Stacey!

We're so happy to hear that you love our products and our customer service. We strive to provide the best experience possible for each and every one of our club members.

Thank you for your support and we hope to continue serving you in the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Do yourself a favour…add to cart!

The comfiest clothes I have ever put on my body! Amazing quality so soft and comfortable! I need them in every colour now 🤣 the whole experience for looking at the website, to the ordering and customer service has been amazing. If you don’t yet own anything from Girl of Muse do yourself a favour and ‘add to cart’!

December 1, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Laura!

We're thrilled to hear that you love our clothes as much as we do. We work hard to find the softest and most comfortable fabrics so you can feel amazing every time you wear them.

We're so happy you had a great experience with us from start to finish. We hope you'll continue shopping with us and tell your friends about Girl Of Muse.

Thank you again!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

The best quality and service

I have ordered from girl of muse a number of times and each time the quality of service has been incredible. From customer service to the quality is outstanding. Delivery is so quick and even when I’ve sent returns, it was processed so quick! I’m currently wearing the Half- zip sweatshirt and a pair of their socks. The socks make you feel like you are walking on a cloud and the sweatshirt is the comfiest, stylish and perfectly oversized fit loungewear item I have ever put on.

November 29, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your continuous support of Girl Of Muse, Megan. We're so happy to hear that you love our products and service! Each time we get a review like this, it makes all the hard work worth it.

We continuously strive to offer the best quality and service possible, and we're glad we've met your expectations. We hope you'll continue to shop with us and recommend us to your friends.

Thank you again for your kind words; they mean everything to us.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Amazing customer service!!!

First of all I ordered a candle a few weeks back and absolutely loved everything about it from the packaging to the smell it was all amazing!! Then today on black Friday I managed to get some good deals however I ordered something in the wrong size so I quickly messaged seeing if they could change it over and it wasn't a problem at all. It's not very often that you get company's evan messaging you back never mind changing your order!! So a massive thankyou from me and I'm so excited for my new clothes to arrive!

November 25, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Hi Megan,

Thank you so much for your kind words about our customer service! We're glad to hear that you had a positive experience with us, from the packaging to the smell of the candle. It's great to know that we were able to accommodate your order change without any issues.

We're looking forward to shipping your new clothes and hope you'll enjoy them just as much as you did the candle.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Best customer service ever!

The customer service has been incredible! I ordered the wrong jumper in the Black Friday sale (completely my fault). I asked for a switch and within 20 minutes of my email it was all sorted for me! I’ve always loved what this brand stands for (self love, manifestation & kindness). Clearly this is in the designs but also a part of the customer service too! 💕💕💕

November 25, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you so much for your kind words, Saffron!

We're so happy you've had a positive experience with our customer service. It is our pleasure to help out whenever we can, and it's great to see that our values are reflected in how we treat our customers.

Thank you for being a part of the Girl Of Muse community, and we hope to continue serving you well into the future.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

The best comfy clothes to put on after…

The best comfy clothes to put on after a long day flying girl of muse love you!!!

November 25, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words, Sam!

We're so glad you love our clothes and that they make you feel comfortable after a long day.

We hope you'll continue to shop with us and help spread the word about Girl Of Muse!

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Girl of muse self love joggers

Girl of muse, what can I say… excellent service, excellent products. Have a few items and all of high quality. ********
Angela

November 16, 2022
Unprompted review
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for your kind words and for shopping with Girl Of Muse, Angela. We're so happy you love our products and service! Thank you for taking the time to leave a review. Your feedback is invaluable to us.

We hope to continue bringing you high-quality items that make you feel beautiful and confident inside and out. We appreciate your support and look forward to serving you again soon.

Our appreciation,
The Girl Of Muse Team

Rated 5 out of 5 stars

Good experience from USA

Customer service, international shipping, quality of items all great! Shipping was also very quick from UK to USA and any questions I had were answered. Love all of my items.

November 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you, Rachel, for your kind words about our customer service, international shipping and quality of items. We're so happy to know that you're enjoying your Girl Of Muse purchases! It's wonderful to hear that our shipping was quick and that we were able to answer all of your questions. Thank you for supporting us and we hope to continue delighting you for years to come.

Our appreciation,
The Girl Of Muse Team

Rated 3 out of 5 stars

After sale is good Autumn candle but I’m sorry to say…

After sale is good but I’m sorry to say the product was not worth the money

November 1, 2022
Girl Of Muse logo

Reply from Girl Of Muse

Thank you for taking the time to review Girl Of Muse, Beverley. We're sorry to hear that you didn't find the product worth the money; we value your feedback and would love to learn more about why you feel this way. We take great pride in the quality of our products and our after-sale service, so we'll be in touch by email to find out more and see what we can do to improve this product further. We hope you will give us another chance and that you consider purchasing from us again in the future.

Our appreciation,
The Girl Of Muse Team

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