gitti - Nails You Feel Good About Reviews 

640
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great product! What I love: - Long-lasting wear: I typically get 5-7 days without major chipping, which is comparable to salon-quality polishes - Beautiful color range: From classic nudes to bo... See more

Rated 5 out of 5 stars

Your products are amazing; long lasting & high quality, and on top of it you have the best customer service. Love you Gitti 💕

Company replied

Rated 5 out of 5 stars

Update after 2 weeks of usage. I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily cont... See more

Rated 5 out of 5 stars

Update after 2 weeks of usage. I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily con... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer

Written by the company

We are here to revolutionize the beauty industry. Our mission is to make beauty conscious and sustainable. That's why we make innovative beauty products with sustainable packaging that are better for you and better for our planet.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

640 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(640)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!!

I love the waterbased colours as they really don't smell. Great customer support!

October 10, 2021
Unprompted review
Rated 2 out of 5 stars

Great customer service but terrible nailpolish

Great customer service and fast delivery. But the nailpolish is terrible. First time i applied it it was a little bit to thick so when it came off the first day i thougt oke that’s my fault. Second time i did exactly what it said and that evening it came off again! I paid 17 euros for a nailpolish that does not even stay on for one day! And i never had a problem with my nails getting yellow after nailpolish. I took this one off after a day and it became yellow. So no i will not use it again.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service and beautiful color nail polishes!!

Such a great experience ordering from this company. My package got lost for 3 days by UPS, and customer service was super kind and helpful. Luckily the package still arrived, so no help was necessary. But thanks, Tiffany, you made my day with your quick response and kind words.
Haven't tried the nail polishes yet, but the colors look amazing. Makes me want to buy more, and for my friends as well!

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

I like that you take a stance and make…

I like that you take a stance and make it heard - through every product and project you do. The product itself is one of my favourites - from nail colours that are healthy for me to a self-care routine I had previously no idea about.

In the past, I didn’t use a nail polish that much. The main obstacles for me were the lack of nice colours and the smell - I didn’t really mind the smell (it’s ok for 5 minutes so to say) but it prevented me from doing my nails in “comfortable” places for me while talking to my partner or watching something. Besides, when my mum had a manicure done by a manicurist at home, I’d always get one too and I loved the pure moments of care and time dedicated to maintaining the nail health. So for me, these two elements are back with gitti - now I frequently paint my nails but also take time to make it my relax session by taking care fully of my nails.

April 5, 2021
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

Dear Maria,
Wow!! 😍 Thank you so much for taking the time to share your experience with gitti. Your feedback means a lot to us! 🧡
We are super happy to hear that you enjoy your colours and your gitti manicure/ selfcare sessions.
All the best from Berlin,
Your gitti team

Rated 5 out of 5 stars

I love Gitty beauty !

what I really like is that the water-based nail polish has no odor, it literally stays on my nails for a week and when I take the polish off, my nails look healthy. With other brands nail polish my nails turned yellow. Now I can enjoy a color on my nails again without any damage.

January 14, 2021
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

hello🥰

thank you very much for your great rating and this wonderful feedback. we are very happy that you are so satisfied. thank you for your support.

lots of love,
your gitti team💕

Rated 5 out of 5 stars

I love Gitti

I love Gitti! I own several water-based and also some plant-based colours. Their customer service and ethics are amazing and shipping within Germany is super quick. Definitely recommend them highly!

August 24, 2020
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

dear diana,

thank you so much for your kind words.
that means so much to us! 💕

best wishes from berlin

your gitti team ☺️

Rated 5 out of 5 stars

Only gitti from now on

I color my nails since many years and had some reconsideration due to the chemical material contained in regular nail polishes. Then I discovered gitti and I love it!
Waterbased, it does not smell, colors are amazing, very easy to put on, etc. and its durability is good...
I threw away all other products I had (and never finished) to keep it simple and stick to the best

August 24, 2020
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

dear héloïse,

thank you so much for your kind words. that means a lot to us! 💕

best wishes from berlin

your gitti team ☺️

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