I have tried contacting several emails , there is no phone no. I bought a new Adventury bag and the clip broke. There communication is atrocious and the product not upto standard. I find it terrib... See more
Company replied
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See what reviewers are saying
Gitzo tripods - simply the best. Incredible light for their sturdiness. Nothing there to snag which could be avoided without jeopardizing function. And available in many configurations - horses for co... See more
Company replied
The tabletop Gitzo tripod is definitely expensive, but it’s also a miniaturized version of their full-sized tripods, so it’s pretty strong. It will hold your lightweight pinhole cameras and fixed len... See more
I recently purchased both the noted tripod and camera backpack. Both items are of excellent quality and even more than I expected. The tripod is stable, lightweight, and adjusts smoothly and quickly... See more
Company replied
Company details
Information provided by various external sources
Discover Gitzo: tripods, monopods, tripod heads and other professional photography accessories in carbon fibre.
Contact info
Via Valsugana, 100, 36022, Cassola (VI), Italy
- www.gitzo.com
4.4
Excellent
425 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
The advertised Thanksgiving sale offer…
The advertised Thanksgiving sale offer did not go through initially, and the mistake was corrected with a delay. For some reason my complaint ended going overseas. The mistake was corrected though, but left a bad impression.
December 5, 2023
Reply from Gitzo
We're sorry to hear that you experienced this. I'm not sure how your request was misrouted to another office, but please reach out to our US Gitzo team at consumercare.us@videndum.com for assistance.
Only Gitzo!
Great product, fantastic marketing as I jumped at the offer & great quick delivery.
November 24, 2023
Reply from Gitzo
Dear Mark,
thanks a lot for your review; we would be delighted to hear again from you soon.
Thanks a lot,
Gitzo Team
Quality of Gitzo products!
November 24, 2023
Reply from Gitzo
Dear Abe,
thanks a lot for your review.
We are really happy to hear that your experience was great.
Thanks a lot again and best regards,
Gitzo Team
Always the best materials
Always the best materials ! Like advertised !!!
Quick delivery !
September 25, 2023
Reply from Gitzo
Dear Mario,
thanks a lot for your nice review! We are really happy to read it,
Thanks again and best regards,
Gitzo Team
High quality equipment
I use a Mountaineer series 3 long tripod with ballhead and Gimball head for some years now. I find that Gitzo makes reliable and high quality equipment.
I have seen (tele) Studex and Reporter tripods been used for decades.
September 9, 2023
Reply from Gitzo
Dear Pieter,
thanks a lot for your review.
Best regards,
Gitzo Team
Great product and amazing shipping!
Amazing product, great price and unbelievable shipping (ordered in the afternoon and delivered following morning 😀) - great backpack for photographers ☑️
August 17, 2023
Reply from Gitzo
Dear Mike,
thank you for your nice review.
We are really happy to know that you found the perfect product for your needs.
Thanks a lot and best regards,
Gitzo Team
They just delievered above & beyond…
They just delievered above & beyond what was required. Excellent customer service, no issues at all.
March 16, 2023
Reply from Gitzo
Dear customer,
thank you so much for your review!
We are really happy that you decided to share your experience.
Thanks a lot and best regards.
Gitzo Team
Brilliant product and service.
April 26, 2023
Reply from Gitzo
Dear Andy,
thanks a lot for taking the time to leave us a review.
We are really happy to read your words.
Thanks a lot again and best regards,
Gitzo Team
Yes this is a very well made monpod.
Yes this is a very well made monpod.
It is very light and simple to use.
I have only one issue with it. That was in ordering it
I got the wrong one and found it imposable to change so. I will have to buy one bigger soon.
April 25, 2023
Reply from Gitzo
Dear John,
thank you so much for your message. We are happy to know that you found the perfect product and would be delighted to hear again from you soon.
Thanks a lot again and best regards,
Gitzo Team
I am answering for 3 products
I am answering for 3 products, 1 tripod, 1 monopod, and replacement feet. All were easy to order, shipped on time and the products themselves were of outstanding construction.
April 21, 2023
Reply from Gitzo
Dear Robert,
thanks a lot for your review!
We are happy to know that you found the perfect products.
We thank you and remain at your disposal for any further assistance.
Best regards,
Gitzo Team
Great product and delivered quickly.
March 15, 2023
Reply from Gitzo
Dear Ian,
thank you for your nice review; the quality of our products and services is our main focus.
Thanks again and best regards,
Gitzo Team
Absolutely no problems at all, would recommend.
Well my 'purchase' was a free maintance kit with a tripod I had bought.
However that being said the website was easy to navigate, the ordering and checkout process easy to follow. Order conformation and follow up delivery details were excellent.
Wouldn't hesitate to use again.
March 15, 2023
Reply from Gitzo
Dear Martin,
thank you for taking the time to leave us a review.
We are really happy to know that you are satisfied with your shopping experience and would be delighted to hear again from you soon.
Thanks and best regards,
Gitzo Team
Solid as a rock!
March 16, 2023
Reply from Gitzo
Dear Greg,
thank you for taking the time to leave us a review; we are happy to know that you are satisfied with the quality of our products.
We thank you.
Best regards,
Gitzo Team
GREAT CUSTOMER SERVICE !!
Even for a vintage GITZO product of more than 50 years old the customer service was very helpfully ! And that is a GREAT service !! Isn’t it ??
March 28, 2023
Unprompted review
Reply from Gitzo
Dear customer,
we really thank you for your nice review and are delighted to know that you are satisfied with the service you received.
We are grateful for that and would be happy to hear again from you soon.
Thanks a lot and best regards,
Gitzo Team
The product is Worth the Money
The product is, in my opinion, great value being well made and after sales service is first class. There's also an extended warranty for extra peace of mind.
February 3, 2023
Reply from Gitzo
Dear Bryan,
thank you for your nice review.
We are really delighted to know that you are so happy with our service.
We thank you again and remain at your disposal.
Best regards,
Gitzo Team
Reply from Gitzo
Dear Customer,
thank you for your message. It is a pleasure to know that everything worked perfectly.
Thank you again and best regards,
Gitzo Team
Reply from Gitzo
Dear Rick,
thank you for your review. It is a pleasure to have helped you.
Thanks a lot again and best regards,
Gitzo Team
Everything worked great
Everything worked great, the shopping experience was good, and the product excellent
January 22, 2023
Reply from Gitzo
Dear Luis,
thank you for your review. It is a pleasure to know that everything worked well.
Thank you and best regards,
Gitzo Team
Superb steady a clasdic
I have been using Gitzo tripods as a professional photographer for over 40 years and I still remember getting my first one and it was as important as the camera I had researched it and knew it was the best and for a lifetime of use and although I have had a few versions over the years this had not been because they have worn out
The advancements they have made are amazing and they are a complete joy to use
January 20, 2023
Reply from Gitzo
Dear Bob,
thank you so much for your enthusiastic review.
We are really happy to have you among our Gitzo customers.
Thank you again and best regards,
Gitzo Team
Reply from Gitzo
Dear Edward,
thank you for your review and for your interest in our products.
We would be delighted to hear again from you soon.
Thanks a lot and best regards,
Gitzo Team
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