Absolutely brilliant. Very good communication straight away and I ordered a black one which was gonna arrive in a few days, they offerend me a white one instead with double storage without extra charg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more
Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more
Order shipped out reasonably quick. Changed my mind after order and made a request through online chat and was contacted within 24 hours and order was modified without issue. Ended up having to pay... See more
Company details
Information provided by various external sources
Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Contact info
518000, Shenzhen, China
- sales@giztop.com
- www.giztop.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great products
Great products. Great prices. Fast shipping services. Honestly it's just really good. Customer service is top notch
June 3, 2025
Highly recommend
The delivery was very fast. The site is very intuitive and easy to use. The phone is amazing - best I ever used! Highly recommend!
June 6, 2025
Purchasing phones from Giztop
I bought three phones from Giztop and the service has been amazing from start to finish. The arrival time from start to finish has been amazingly fas, and in the future I will continue to keep purchasing phones from Giztop.
June 6, 2025
Great experience
June 6, 2025
Good price, decent delivery but support is lacking
I ordered an OPPO X8 Ultra from Giztop and had it shipped to Melbourne, Australia. Out of all the Chinese-based online stores I looked at, Giztop offered the best price by far. The phone was shipped via DHL out of Hong Kong, and I didn’t have to pay any extra import duties, which was great.
However, communication was pretty poor. It took about 4 business days from order confirmation to dispatch, and during that time there were no real updates. I tried contacting their live chat, but all I got was a generic “your order is coming” with no ETA or further detail.
That said, once the phone was shipped, it arrived promptly and in perfect condition. So far, I haven’t had any issues with the device itself it’s been running smoothly.
My main concern is what happens if something goes wrong. Based on the limited communication and vague support, I get the impression that warranty or after-sales help could be a real struggle.
If you’re confident the product won’t need support and you’re mainly after a good deal, then Giztop is worth considering. Just be aware: you’re trading customer service for cost savings.
June 5, 2025
World class
The company kept me informed every step of the way.
Giztop is world class. Thank you.
June 3, 2025
Great company,great service and good…
Great company,great service and good product
Did buy the OnePlus 13 on 1st of june
Phones was within a week in south Africa only iff was the phones region lock wasn't deactivated but still would Recommend Giztop
Would Definitely buy again in the future
June 1, 2025
Unprompted review
Absolutely brilliant
Absolutely brilliant. Very good communication straight away and I ordered a black one which was gonna arrive in a few days, they offerend me a white one instead with double storage without extra charge! Phone arrived, well protected in package in 7 days to Sweden. Will shop from Giztop again, very happy with both service and my Xiaomi Redmi K80 Pro.
June 25, 2025
Unprompted review
Everything arrived perfect and the…
Everything arrived perfect and the service helped me out perfectly with a little problem.
June 16, 2025
Unprompted review
The best shop
Giztop is one of the best and most trusted shops for buying Chinese smartphones and tech in Europe. Their products are always brand new, tested, and in perfect condition before shipping. The delivery is super fast, and prices are much cheaper than other resellers.
June 9, 2025
Unprompted review
good CS communication
May 4, 2025
Phone review
Delivery was on time. But you'll had to pay customs even though they promise on their website that people living in Europe don't have to pay customs. Also you get chinese version phone and no esim, no guarantee.
June 5, 2025
Unprompted review
Good customer service
Good customer service fast shipping compatible prices original product
May 7, 2025
I had a few issues receiving my…
I had a few issues receiving my packages due to unforseen obstacles, and they were very professional and worked dillagently to help make sure I received my package and I eventually did, even with the language barrier and around 12 hour time difference they were very helpful and professional
May 7, 2025
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