GLAMULET Official Reviews 502

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a gorgeous product! Very happy with my purchase. Website is super easy to use, product is very reasonably priced, postage was quick & packaging was lovely. Highly recommended.

Rated 1 out of 5 stars

Horrible service I paid $82US DOLLARS ON JULY 1ST AND STILL HAVE NOT RECEIVED MY ORDER!!!!!! I COMPLETELY UNDERSTAND DELAYS BUT U GOT MY FULL PAYMENT AND NOTHING!!!!!! I WILL NEVER ORDER FROM YOUR COM... See more

Rated 4 out of 5 stars

Like the ability to capture meaningful moments with custom charms. I wish that the feature had allowed me to "minimize" the entire shot of my uploaded picture as only a small portion of what I wanted... See more

Rated 2 out of 5 stars

Tracking information is terrible!!! I placed my order on 4/17/18 and it was supposed to arrive within 9-15 days. Today is day 16 and the tracking information only lists details through 4/19/18 showi... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.


Contact info

3.2

Average

TrustScore 3 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent photocharm

Excellent photocharm, the image is exactly as I ordered it. Such a lovely charm design on the rear of the charm too. Absolutely delighted with it. Will definitely use Glamulet again.

August 22, 2018
Unprompted review
Rated 1 out of 5 stars

The customer service is nonexistent

The customer service is nonexistent! I made a mistake in my purchase and contacted them immediately after that for more than 10 times and haven’t heard back from them and haven’t received my item either. There are certainly room for improvement.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

When I ordered the charms it said it…

When I ordered the charms it said it would take almost 15 days to get and I thought well that's not bad considering one of the charms was a personalized photo charm. To my surprise I received it in 1 week from ordering it! And LOVED it!!!!

August 15, 2018
Unprompted review
Rated 4 out of 5 stars

Lovely product

Lovely product. It is very different and special because of the charms with personal pictures. My wife loved it and was surprised that I selected pictures of special moments we shared.

July 20, 2018
Unprompted review
Rated 1 out of 5 stars

After buying I got zero communication…

After buying I got zero communication (not even an order number) from glamulet and spent 15 days losing my mind and trying to contact the company at all cost.

The product is great (and finally arrived) but he service is terrible.

June 7, 2018
Unprompted review
Rated 2 out of 5 stars

Delivery time not accurate

Tracking information is terrible!!! I placed my order on 4/17/18 and it was supposed to arrive within 9-15 days. Today is day 16 and the tracking information only lists details through 4/19/18 showing that the package is still in Shanghai. I'm in Puerto Rico (USA territory) so I wonder when I'll get the package if it still hasn't left Shanghai. I hope that the items are worth the wait when they arrive.

May 3, 2018
Unprompted review
Rated 1 out of 5 stars

Please be so careful!

I bought from this company thinking they were based in the states as this is what they lead you to believe. I have spent quite a lot of money and have to say the charms were lovely and of good quality. No issues at all, however they assured me that they would pay duty as found out based in China only when I got letters from DHL stating they never paid it! I went back to Glamulet on various occasions and they assured me that they paid DHL, I stupidly trusted them and last week had a letter from DHL collection agency threatening court action and I have to pay duty and administration charges now!! I am disgusted with Glamulet because they just make you not want to deal with China at all and for very good reason it seems! I emailed them so many times and I have not got a response at all, now looking at what recourse I have with them.. Glamulet is a scam from making you believe they are American to their fake customer service...

April 24, 2018
Unprompted review
Rated 5 out of 5 stars

Hi I received my order a long time ago…

Hi I received my order a long time ago but waited to see if any changes will take place with the charms.
These charms are exquisite and everything I hoped it will be. Gorgeous looks and durable. Would recommend any day.
Thx

April 10, 2018
Unprompted review
Rated 1 out of 5 stars

I was deceived!

I made the order and didn’t receive one item. they wrote that will make a refund. money was not returned to me, my letters are not answered. I was deceived!!!

March 20, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look