I ordered K9 crystal spheres but the ones sent weren’t the correct optical‑grade material. The seller explained they had to change suppliers because their usual source was out of stock, which makes se... See more
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Nice size and a reasonable amount Arrived within the 3-5 working days Great quality wanted these as a help for the smaller birds using our bird bath they create a nice shallow area for them and hope... See more
Company replied
I've bought several times from this company The main reason is the brilliant service and communication. If something is out of stock, you have a phone call to advise and usually a suggestion for an... See more
I would like to review this product,but it still hasn't arrived despite being ordered over 2 weeks ago. I would like to say that Glass pebbles contacted me today and are investigating why my pebbles h... See more
Company replied
Company details
Information provided by various external sources
Fantastic selection of glass pebbles, decorative bag, wedding favours, and many more for your parties and wedding
Contact info
Unit 1, 12 Borough Road, S6 2AY, Sheffield, United Kingdom
- 0114 321 6219
- sales@glasspebbles.co.uk
- www.glasspebbles.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The mixed pebbles had some broken ones…
The mixed pebbles had some broken ones and some wonky but overall good quality stuff
June 20, 2023
Reply from Glasspebbles
Thank you for your feedback on the mixed pebbles you received. We apologize for any inconvenience caused by the broken and wonky pebbles in your order. Please contact our customer service sales@glasspebbles.co.uk or by phone 01143216219 for the damaged pebbles to ensure your satisfaction with our products. Phil
Delivered when said
Delivered when said. Also had a phone call off the company due to one of the simmering crystals having a dodgy label so they put an extra one in for free. Which I'm truly thankful. Defo use this company again
June 18, 2023
Reply from Glasspebbles
HI Rachel, thank you for your wonderfull feedback. Phil
Well packaged.Colour as expected and…
Well packaged.Colour as expected and just the right amount.Suggestion for buyers always carefully calculate amount required.Lovely pebbles thank you.
June 18, 2023
Reply from Glasspebbles
Hi Christine,
Thank you for your review! We're glad to hear that your order arrived well packaged and the colors matched your expectations. We appreciate your suggestion for buyers to carefully calculate the required quantity. If you ever have any questions or need assistance with determining the right amount for your needs, please don't hesitate to reach out. Phil
Easy to deal with
June 11, 2023
Reply from Glasspebbles
Hi Peter, thank you for your positive feedback! Phil
Great communication with company great…
Great communication with company great product and swift delivery
June 7, 2023
Reply from Glasspebbles
Dear Ysone, thank you for your positive feedback!
Very friendly and honest
Very friendly and honest. Rung me about my order and said I could get more for less money. Ordered more because I never ordered enough in first place for what I wanted. Will definitely be ordering from them again.
June 5, 2023
Reply from Glasspebbles
Dear Susan, Thank you for your kind words! We strive to provide excellent customer service and are glad to know that we reached that goal with you. We appreciate your continued support and look forward to serving you again in the future. Phil
Reply from Glasspebbles
Thank you for the positive feedback! We're glad you received your order promptly
What’s not to love.
Order processed quickly and arrived on time. Helpful staff and I loved the product. What’s not to love.
May 31, 2023
Reply from Glasspebbles
Hi Jackie, thank you for taking the time to leave such a positive review! We're delighted that you loved our products. Customer satisfaction is our top priority, and it's truly rewarding to hear that we've met your expectations. Phil
Always very good
Always very good, good quality products. quick delivery well recommended.
May 28, 2023
Reply from Glasspebbles
Thank you so much for your valuable feedback. Phil
Reply from Glasspebbles
Hi Graham,
Thank you for such positive feedback. It always a pleasure to supply our simmering granules, we have now new fragrances available. Phil
Reply from Glasspebbles
thank you for your positive review.
Reply from Glasspebbles
Hi Susan,
Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with our beautiful 2cm aqua cobbles. It's always rewarding to know that our products have met your expectations. Phil
Dark Blue Glass Pebbles (Sale)
Great. Quick delivery, exceptionally well packed, excellent value, good quality.
May 22, 2023
Reply from Glasspebbles
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with us, from the quick delivery to the exceptional packaging. We strive to provide excellent value and high-quality products, and your satisfaction means a lot to us. Phil
5 stats well deserved
Great customer service. Initially had a few issues with my order but a lovely man telephoned & personally sorted things out. 5 stars well deserved
May 17, 2023
Reply from Glasspebbles
Thank you for your feedback, I sincerely apologize for the initial issues you encountered with your order, but I am delighted to hear that we were able to assist you and resolve the matter to your satisfaction.
It is a priority to ensure that every customer receives exceptional service, and I am grateful for the opportunity to make things right for you. Phil
Above and beyond
The company rang to tell me that there was a cheaper way to buy the same quantity of glass pebbles.
May 22, 2023
Reply from Glasspebbles
Hi John, thank you for your feedback. We believe in providing value to our customers and always strive to offer the best options available. Phil
Brilliant customer service
Brilliant customer service, Only 4 star because the coloured sand I ordered wasn't as bright like on the picture on their website.
May 18, 2023
Reply from Glasspebbles
Thank you for sharing your feedback,we are checking our pictures to ensure the are as accurate as possible. Phil
Great service, thanks
Personal service, with a phone call to update my order, impressive.
May 15, 2023
Reply from Glasspebbles
thank you for your feeback, look forward with a new order :). Phil
Reply from Glasspebbles
Hi Patrick,
thank you so much for your feedback. Phil
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