Gleem Cleaning Reviews 

119
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have always been pleased with cleans from Gleem but Andrea went to the next level. The job that she did was exceptionally thorough.

Rated 5 out of 5 stars

My wife worked at Gleem pre-COVID shortly after they'd setup Gleem. She was really impressed by how friendly, caring, and committed the office team were — both to their clients and to the staff carryi... See more

Rated 1 out of 5 stars

Christian and Joma were what I thought very professional, Richard and Elizabeth the cleaners are about the only ones who do a decent job Diana never showed up and Katherine turnt up late and spent an... See more

Rated 5 out of 5 stars

Booked an end of tenancy clean last minute. Amazing clean & communication. Not only did they leave the flat sparkling clean, they were also super thoughtful about what our landlord might expect. Reall... See more

Company replied

Company details

  1. Cleaning Service

Information provided by various external sources

We are a commercial and domestic cleaning company with a focus on finding great people and rewarding them appropriately. In an industry that often neglects cvleaners, we have the ambition to aim to empower them to enjoy their job...so you can enjoy the quality cleaning that this yields!


Contact info

4.0

Great

TrustScore 4 out of 5

119 reviews

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No recent history of asking for reviews

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4.0

All reviews

(119)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Gleam Team

The Gleam Team’s customer service is very good, they managed to book in a one off clean for our rental property the next day at a reasonable price. The cleaner Ellie did a fantastic job with a real attention to detail, the tenants were very pleased. I would highly recommend.

October 4, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Phillip, Thank you so much for the 5 star review. We'll let Ellie know about this review and make sure to give her a gift as a gesture and reward for the name drop! Thanks again

Rated 5 out of 5 stars

5star service

5star service
Thank you
Very helpful and efficient
We would highly recommend Gleem
Thank you

September 22, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Tank you so much for the review, it really means a lot!

Rated 5 out of 5 stars

Brilliant service

Joe was very easy to communicate with and organised a cleaner at very late notice for us. Good communication and a well organised company.

August 31, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Em, Thank you so much for the review. We really appreciate you taking the time to leave us this!

Rated 5 out of 5 stars

Gleem Cleaners

We just had our first "test" clean with Gleem, have to say it was a great job, Our Cleaner Alex is just what we were looking for. We are happy to have him on a permanent basis.

July 9, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Michael, thank you for taking the time to leave us this review

Rated 5 out of 5 stars

Lovely cleaner

Lovely cleaner, very respectful and friendly. Good cleaning

June 29, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Steve, thank you very much

Rated 5 out of 5 stars

Booked an end of tenancy clean last…

Booked an end of tenancy clean last minute. Amazing clean & communication. Not only did they leave the flat sparkling clean, they were also super thoughtful about what our landlord might expect. Really fast & responsive in the web chat as well.

June 22, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Nina, what a lovely review. We hope to help you again!

Rated 5 out of 5 stars

Clean before a gathering to remember a Friend

Organising a party for the friends of a lady who has died so that they can gather at her house and share memories etc.
In preparation for this two cleaners from Gleem cleaned, tidied the house, made up the beds etc. so that it not only was clean and tide it still looks lived in - warm and welcoming for her friends.
Cleaners arrived on time, got straight to work and other than letting them in - needed no input from me. The job was done in a couple of hours - excellent work, very pleased
Happy to use this company again.

June 13, 2022
Unprompted review
Gleem Cleaning logo

Reply from Gleem Cleaning

Lydia, what a lovely review, thank you. Happy we could support!

Rated 5 out of 5 stars

Happy 😁 once again

Very pleased with my monthly clean from ester,it always smells lovely and fresh when she's finished,and looks very tidy,she does an amazing job and is very friendly,thanks ester and gleem

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Booking was easy, price reasonable, and the clean itself was quick and thorough. Will definitely be inviting them back in a fortnight, and can't recommend enough!

September 1, 2021
Unprompted review
Rated 2 out of 5 stars

Maybe I won't lose my security deposit?

Maybe I won't lose my security deposit?

May 22nd: Updated the topic, the rating and the last paragraph of the review.

Gleem agreed to clean my flat on May 18th with an automatic booking system. I've placed my booking on 15th or so, well in advance for them to say "no". I've used a free slot as advertised on their website.

They didn't show up and when questioned, with a huge delay, they said they would show up on May 21st.
Then they moved it to 22nd. Today is 22nd, nobody answers the phone, nobody answers the E-Mails, my tenancy is running out and I feel like I'm gonna lose my security deposit.

Updated, May 22nd:
Just now I have called my building manager who has confirmed that they have actually did send a cleaner as they promised. Waiting for pictures right now.

PS
I have already booked another cleaner due to their poor communication, so will have to cancel that.

In any way, it feels more and more like a costly mistake to give this company a benefit of a doubt.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Spotless after building work...

After having building work done I booked for a deep clean of my house which was covered in dust & hadn't been cleaned for a month. The team did a truly fabulous job, not a speck of dust to be found.
Friendly & professional. my house was truly sparkling after the clean & I would not hesitate in recommending them. They also accommodated a change in dates due t building delays without any problem.

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

We have used Gleem since the Covid out…

We have used Gleem since the Covid out brake 4 times a week with deep cleaning also.
Rachel the cleaner is very thorough, very professional, and as cleaning is usually in working hours she is very aware that people are on phones and tries not to disturb anybody working
would highly recommend

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service

This is the best customer service I have had . Found this company by a YouTube recommendation. Keith was brilliant new exactly what I need and how too match it too the machine I was using the whole team at gleem keep me informed right from start to finish just had my purchase delivered can’t wait to use it. Thanks too all at gleem.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Kelly did a grand job

Kelly did a grand job. The house smelled so clean. The children's beds were so beautifully made that my 3 year old didn't want to get in and mess it up.

November 26, 2020
Unprompted review

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