Gleem Cleaning Reviews 

119
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have always been pleased with cleans from Gleem but Andrea went to the next level. The job that she did was exceptionally thorough.

Rated 5 out of 5 stars

My wife worked at Gleem pre-COVID shortly after they'd setup Gleem. She was really impressed by how friendly, caring, and committed the office team were — both to their clients and to the staff carryi... See more

Rated 1 out of 5 stars

Christian and Joma were what I thought very professional, Richard and Elizabeth the cleaners are about the only ones who do a decent job Diana never showed up and Katherine turnt up late and spent an... See more

Rated 5 out of 5 stars

Booked an end of tenancy clean last minute. Amazing clean & communication. Not only did they leave the flat sparkling clean, they were also super thoughtful about what our landlord might expect. Reall... See more

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Company details

  1. Cleaning Service

Information provided by various external sources

We are a commercial and domestic cleaning company with a focus on finding great people and rewarding them appropriately. In an industry that often neglects cvleaners, we have the ambition to aim to empower them to enjoy their job...so you can enjoy the quality cleaning that this yields!


Contact info

4.0

Great

TrustScore 4 out of 5

119 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(119)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This business model of this company is…flawed

This business model of this company is to quote you a service, then insist you pay up front and then they try to give you the minimum service possible. If you have any problems, they then do not answer any emails.
I paid £280 for a deep clean for a 6 bedroom house. I received only one cleaner for 8 hours of cleaning time (£35/hr). The cleaner was great, but only managed the ground floor. My subsequent emails were not answered.

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

No evidence of any cleaning done

Hired Gleem to do a deep clean on an already pretty clean kitchen so were paying them good money for an easy job but it was part of a rental agreement for new tennants. On inspection I could find no real evidence that they had done any cleaning. The edges of the floor were still grubby and the rings on the cupboard shelves from cleaning products were further evidence they hadn't been touched. The area below the wall mounted boiler had also not been touched.

All in all an absolute waste of money

September 10, 2019
Unprompted review
Rated 1 out of 5 stars

Got offered an admin job by this…

Got offered an admin job by this company only to have the offer withdrawn.
What a lucky escape now I’ve done some more research.
Been offered something much more realistic but the way the owner dealt with this was atrocious and thankfully my instincts stepped up to the mark.
If the cleaning quality is anything like the communication quality then steer well clear!
I’ll do my best to spread the word !

July 23, 2019
Unprompted review
Rated 1 out of 5 stars

An absolute disgrace

An absolute disgrace. I received a refund in December 2016 as a goodwill gesture due to the poor quality clean of my one bedroom flat, for which I had paid £30. The cleaner stayed less than 45 minutes which is in no way adequate time for one cleaner to vacuum and clean the property, and didn't even clean the kitchen sink. Today, August 2017 I received notification that Gleem had charged my credit card for this clean. I have email confirmation of the refund. How dare they charge my card 8 months later?! This is completely unlawful.

When I had complaints they were quick to refund the cost of the clean (at the cleaner's expense, I found out - they pay their cleaners a fraction of the total charge that you pay them, and dock them yet more if there's poor feedback) instead of feeding back requests for improvement to ensure the customer gets a better service.

For the same price I had two cleaners for a full hour cleaning from a local company and doing a far superior job. AVOID like the plague. The letting agents in Bath have blacklisted this company for end of tenancy cleans which says all you need to know about the quality.

August 17, 2017
Unprompted review
Rated 5 out of 5 stars

Gleem at 101, Deben House Lawrence Hill

I just visited Gleem at 101, Deben House Lawrence Hill. I ' m amazed how Joseph entertained me, and I find their new location accessible to customers. Thanks Gleem. This is just the first of the many.

September 3, 2015
Unprompted review
Rated 5 out of 5 stars

The BEST cleaner

First I will commend their website, very fast and customer friendly. Second , I appreciate the type of cleaning services they offered. Lastly, they are trusted, you can leave them your cleaning needs and they will accomplish it with shining and shimmering clean.

April 15, 2015
Unprompted review

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