Returned defective product but no replacement and no answer on phone.
I purchased a set of 4 color printer cartridges (refurb). 2 doesn't work so I emailed Cust Service (Tracy Brown) about them. She emailed back for me to return the 2 broken ones...and that's the last I heard from them. I emailed several times and received no replies. I called the company and only got an answering machine. I left several messages but no call back. After 6 months, I reported them to the BBB. Don't buy from this company unless you want to take chances with your money.








