GloriaFood Reviews 

271
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Try to get in contact with support since first day , they never come back. There support system is not avaible at all what kind of service is that

Rated 5 out of 5 stars

What an amazing professional solution for businesses!! Especially due the Covid times what they offer is apsolutely perfect! Intelligent Tools for all need. We recommend it 100%.Thank you guys, very... See more

Rated 5 out of 5 stars

I've spent quite some time trying out different online ordering systems and Glori seems to be the hands down winner. Pros: it's free if you only want to accept payment on pickup, zero commision... See more

Rated 5 out of 5 stars

I am so happy to have found GloriaFood. It's an amazing app, program or system. Don't let the nice, clean & simple looking interface fool you. Under the easy to use interface there's a powerhouse of o... See more

Company details

  1. Online Food Ordering Service
  2. Eftpos Equipment Supplier
  3. Payment Service
  4. Software Company
  5. Software Vendor

Written by the company

GloriaFood is a powerful, user-friendly restaurant ecosystem, providing a high-end POS system that simplifies your in-store and online operations. With features like QR menu ordering code, and online ordering, customers can place orders instantly. You no longer need to manually input orders into the POS system. With GloriaFood POS (www.gloriafood-pos.com), the online orders are automatically sent through to the POS, saving you time, reducing errors & increasing guest satisfaction. Simplify operations with our restaurant staff management software. Launch multiple marketing campaigns to accelerate your business & increase your customer base. Don't miss out. Create your GloriaFood account on the spot & add online ordering to your restaurant’s website in minutes. Plus, for only $49/month/location (2-year commitment), GloriaFood provides the perfect restaurant POS system solution, as you get a POS starter kit (worth $1800) for FREE. The starter kit includes a Premium POS workstation, ultra-secure countertop payment device, front-of-house receipt printer, and 5 employee RFID cards for instant POS login. Other paid features: sales optimized website ($9/month), advanced promo module ($19/month), branded mobile app ($59/month). GloriaFood facilitates integrations with various third-party applications such as Shipday, Tookan, FreeOrdy, Stava, Delivast, Mealshift, Onway Delivery, Otter, Order Integrations, Sinqro, QuestTag, Tookan, GetSwift, DelivApp, InhouseDelivery, Captain, ItsaCheckmate, Ordermark, and more. Support is available at all times, via live chat. You also get your own dedicated Customer Success Manager.


Contact info

3.9

Great

TrustScore 4 out of 5

271 reviews

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No recent history of asking for reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(271)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Support Team at GloriaFood

We are a Chain Restaurants located at Dubai, UAE. We Really, Really greateful to use GloriaFood for our online branches. We didn't see a company who are professionally respond to customer query like Gloriafood. No matter of time different between our location and them or weekend. Even they are helping for some other technical issue that was not related to them. We trust this company and will recommend them to everyone who need professional support in a shortest time. Thank you to their attitude as Customer Support.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

This is one awesome restaurant software company

This is one awesome software company, they provide self build online ordering tools for restaurants. Its so easy to set up and do. You can tell a lot of thought has gone in to making this one tool almost perfect, it can handle pickups, delivery, you can set different zones on a map each with different minimum orders.

And nearly everything is provided for free, only if you want to add online card payment facility do you have to pay. I was so impressed I wanted to sign up for everything they offered.

The software offers ongoing tools to help your restaurant become a success; search engine optimised website, they offer email marketing campaigns, they have incredible online Management Information System with KPIs etc.
Honestly this company is the factor behind our success in transitioning from dine in to takeaway and delivery since the pandemic started. I set the whole online ordering system up myself and was trading in 24 hours.

If I had one gripe, and I can only think of one, is that they don't offer customisations.

Tip: Better download the system on a Android tablet, we were using an iPad before but it slowed down the iPad. Android, perfect and cheaper tablets as well.

Vinny Patel (Managing Director of Doosra Restaurants Ltd)

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Support & Care

I've been sticking with GloriaFood as my major online ordering platform for the past 2 years, and they have yet to disappoint. They are consistently adding new, handy features, and they listen well to feedback. Their customer support team is knowledgeable and provides step-by-step solutions whenever our restaurants need help on the fly.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

I've spent quite some time trying out…

I've spent quite some time trying out different online ordering systems and Glori seems to be the hands down winner.

Pros: it's free if you only want to accept payment on pickup, zero commision on all orders, 24/7 chat support (great support), the order receiving app works on basically any device.. mine is just setup on a $80 android tablet and I have not had an issue.

Cons: the ability to mark an item as sold out via the order taking app would be great.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great tool for any restaurant

Great tool for any restaurant. I use it for a pizzeria business and i was able to create my menu with different topping/price combinations based on a pizza size. Highly recommend using these services. Easy to connect to wifi printers and accept incoming orders in real time. Great customer support team!!! Thank you GloriaFood team!!!

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

A fast

A fast, functional and effective platform. Comprehensive and complete. The control and administration of orders is perfect!

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

best customer service

Slick system. Very user friendly, but I have to say that their customer service is top notch. Personalized and quick. Got me going efficiently.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

GloriaFood stands out as one of the BEST

GloriaFood's customer service is by far better than any online ordering platform. They always get back to me in a timely fashion or follow up to answer any lingering issues.

One of the team members, Rares, helped me set up a second listing, answered all my questions and any bugs I was experiencing.

In a time Online Ordering is vital, GloriaFood stands out as one of the BEST

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Product and service is the best

The service i received was beyond expectation, the patience the support staff had with me was unreal, as it took me about 7 months to finally launch with them - i am extremely happy with every aspect of there product and service.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional product and service

Gloriafood's online ordering product is the best one we've come across. The presentation is flawless and the user interface works really well, even for our non-technical restaurant staff. The level of service I've received is off the charts better than any other company I've ever dealt with. Prompt, helpful, effective.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

I am new to this platform so i come…

I am new to this platform so i come across a lot of doubts and often needs more info from time to time .
i just go directly to chat support and ask . They are the ultimate best in supporting you. what ever you ask they give you a solution or answer . if it cannot be done they will say it "cannot be done" . if they dont have an answer immediately they will come back to you with an answer /feedback asap .

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Gloria Food Support Staff is…

Gloria Food Support Staff is marvelous!! They always provide quick, great and efficient assistance. We love being a member of this excellent platform. Can't wait to recommend it to all our colleagues that need a solution like this. Thanks a lot to you all Guys!! Keep up the marvelous work!

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic platform

Absolutely fantastic platform, user friendly, very easy to setup doubled by an excelent team of professionalls in the costumer service department who provide quick and accurate solutions all the time. And on top of it you can use it for free FREE. There is a small charge only for adding the online payments.
Customers can order directly from the Facebook page and company website.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent platform for restaurants

Excellent platform.. As a new startup business I could take my orders right from my facebook page. It's free..
I wish I known this before...
thanks to the team and their support is instant reply with proper guidance..thanks to Daniel

July 25, 2020
Unprompted review

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