Gloves n Stuff Reviews 

54
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Driver lied and cost me a day off work! This is an absolute disgrace! I waited at home all morning for my parcel, and my door has been open since 8:10 AM.  The driver lied that they "missed me"... See more

Rated 5 out of 5 stars

I was looking for safety goggles for a new member of staff - ones that fit over their prescription glasses. After selecting a suitable pair (great pricing), ordering was easy and I was kept informed... See more

Rated 5 out of 5 stars

Excellent customer service. There was an initial mix up with my order but when I contacted George he put this right and sent the replacement items immediately . Mistakes happen and I was very happy... See more

Rated 5 out of 5 stars

Paul & the crew couldn't do enough for me when my local PO temporarily shut , re-shipped the order to Northern Ireland no questions asked , no charge , have forwarded their details to my colleagu... See more

Company details

  1. Safety and Work Wear Store

Written by the company

We've been serving UK trade professionals since 2006. We stock what you need, ship it fast, and don't hassle you with sales calls. If we do our job right, you'll come back - that's our business model.


Contact info

3.9

Great

TrustScore 4 out of 5

54 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(54)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top drawer service along with products

Been using Gloves & Stuff for a while now & their service & products are exceptional.spoken to the admin staff a few times regards products & they are extremely helpful & very courteous. Would highly recommend

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Problems Happen — It’s How They’re Handled That Counts

Delivery was extremely fast, but unfortunately there was an issue with the order when it arrived — I received visor lenses instead of the full visors ordered.

I contacted customer service over the weekend and received a response on Monday. The CSA explained that the original item had been discontinued and there had been a disconnect with the website listing. They immediately offered a suitable alternative from a different manufacturer and arranged shipment straight away.

For me, the real test of customer service isn’t when everything goes perfectly, it’s how a company handles problems when they happen. In this case, the issue was handled extremely well, clear explanation, straightforward solution, no fuss, and minimal disruption. Very impressed with how professionally it was resolved.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Gloves N…

We had a great experience with Gloves N Stuff. They answered my queries straight away and did their best to make sure I received my supplies on time. Their prices are very economical, and the service was friendly, helpful, and reliable throughout. Highly recommended.

May 7, 2026
Unprompted review
Rated 2 out of 5 stars

Had to wait 5 weeks for them to post my purchase.

After ordering coveralls on 7th April I received a confirmation email. Then nothing. I emailed on 28th April - NOTHING! On 5th May I tried to call both numbers listed on the internet but both were disconnected. I started to think I had been scammed.

Finally they emailed me on the 13th May, apologised and said that were having back-log problems due to a new web site. They posted my coveralls that day, paid for the shipping & the import duty costs.

I chose this company because they offered a really good price. Next time I’ll pay extra to avoid the wait😒

May 5, 2026
Unprompted review
Gloves n Stuff logo

Reply from Gloves n Stuff

Hi Emma,

Thanks for the feedback, and apologies for the delay on your order. We launched a new website in April and the volume of export orders that came through caught us off guard - yours was one of several that took longer than it should have to get out the door.

Once we picked it up, we shipped same day, covered the postage, and paid the import duty to make up for the wait. The phone line issue has since been resolved and we're caught up on the email backlog.

Your point on import duty transparency is a fair one and something we're looking at for international checkout.

If there's any issue with sizing when the coveralls arrive, email sales@glovesnstuff.com and we'll sort it quickly.

George

Rated 2 out of 5 stars

Real shop - not a good one

I had put a more scathing review on for this shop as I had assumed it was a scam.
They have contacted me since and tried to resolve my issues.
They are unfortunately not very good at letting you know your ordered items are not available, but they are at least a genuine shop.
I have moved this from 1* to 2* on the basis that a human called Diane called me and was very apologetic and helpful. I would not recommend the shop based on my experience.
When waiting for expensive PPE for staff that needed to be out on site - lack of communication and in the end, lack of product, is not helpful.

January 13, 2026
Unprompted review
Gloves n Stuff logo

Reply from Gloves n Stuff

Thank you for taking the time to update this - and for acknowledging Diane's effort. She genuinely cares about getting things right for customers.

Stock notifications on time-sensitive orders are something we've now tightened up, so customers hear about any availability issues straight away rather than having to chase. Appreciate you giving us a fair hearing once Diane was in touch, and hope we get the chance to do better next time.

Regards,
George

Rated 1 out of 5 stars

Wasn’t happy with product

Wasn’t happy with product. Requested return to no reply. Phoned number with no answer. Poor customer service. Don’t recommend.

July 14, 2025
Unprompted review
Gloves n Stuff logo

Reply from Gloves n Stuff

Sorry to hear the product didn't work out, and apologies your return request slipped through. Please email sales@glovesnstuff.com with your order number and we'll process the return promptly - happy to sort this for you.

Regards,
George

Rated 5 out of 5 stars

Paul & the crew couldn't do enough for…

Paul & the crew couldn't do enough for me when my local PO temporarily shut , re-shipped the order to Northern Ireland no questions asked , no charge , have forwarded their details to my colleagues in the UK , if only all companies were this helpful.... A+++++

Cheers

Liam

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Rip off company with no customer service

Order of masks arrived with masks missing and short expiry dates, the likes of which can be found on ebay for a fraction of the cost. No reply when trying to contact this company- they have my money now and are not interested in putting things right.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality fast delivery

Ordered some safety trainers as they offered the fastest delivery and lowest price. My order was a day late but this was due to a supply chain issue with the manufacturers. George kept me up to date and they still arrived before other company’s expected delivery date. The quality of the trainers are amazing and I will be definitely using this company again for my future supply’s.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Placed an order 20 days ago. Nothing received. No dispatch info. No reply to website messaging. No reply to e-mail. Please avoid.

January 22, 2024
Unprompted review

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