Delivery of boiler was very poor by DX a complaint was made. Installation was carried out by James who was great very pleasant and personable. He worked so hard to install boiler in a day and achieve... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
recently had a new boiler installed and I’m really pleased with the whole service . The installation was carried out efficiently and to a high standard, with everything explained clearly along the w... See more
Company replied
Glow Green employed efficient respectful staff. The person named Joao who came to install the boiler in my kitchen knows his job well, he worked endlessly the minute he arrived with care and no fuss.... See more
Company replied
I was really impressed with the service received from Ian the engineer from Gliowgreen . He was very thorough, explained what he was going to do and discussed his findings with me before leaving. Such... See more
Company replied
Company details
- Boiler Supplier
- Air Conditioning Contractor
- Gas Engineer
- Heating Contractor
- Solar Energy Company
- Solar Energy Contractor
About Glow Green
Written by the company
Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills. We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps. Call us today, for a fixed price quote over the phone, with no home visits required.
Our fully remote process means you don’t spend days or even weeks waiting for a home visit.
Why Customer's Love Glow Green:
Contact info
Avalon, 5th Floor, 26 - 32 Oxford Road,, BH8 8EZ, Bournemouth, United Kingdom
- 0330 113 9488
- customer.relations@glowgreenltd.com
- www.glowgreenltd.com
4.7
Excellent
14K reviews
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Speedy and attentive …
Thank you the super speedy efficient service. Thank you Oliver!
April 13, 2026
Unprompted review
Reply from Glow Green
We appreciate you taking the time to share your wonderful experience with us. We're so glad you were happy with the efficient service!
I had a very good experience if it…
I had a very good experience if it comes to communication.
The engineer was also nice, helpfulness professional.
April 13, 2026
Reply from Glow Green
We appreciate your positive feedback! We are so happy to hear that you had a good experience with our communication and the engineer's helpfulness and professionalism.
Oliver was very professional and did a…
Oliver was very professional and did a great job servicing our boiler.
April 13, 2026
Reply from Glow Green
We appreciate your positive feedback! We're happy to hear that you were pleased with the professional service for your boiler.
Excellent Installation
Excellent quote (fixed price promise), explanation, scheduling and installation by Fenton and Akin.
All went went and took one day.
April 11, 2026
Reply from Glow Green
We're happy to hear that you had a positive experience with the quote, explanation, scheduling, and installation. Thank you for your feedback and for taking the time to share.
Reply from Glow Green
We appreciate you sharing that our team was polite and on time. We are so glad you had a positive experience.
Excellent
Patrick called ahead and messaged me on his arrival time. Everything was performed to perfection, Told me the process he was doing at each stage. Very tidy and clean worker. Identified the hinge had broken and ordered a replacement
April 10, 2026
Reply from Glow Green
We're happy to hear that the person was punctual, communicative, thorough, and tidy. We appreciate you taking the time to share your positive experience with us and we thank you for your feedback.
Reply from Glow Green
We appreciate you taking the time to leave us this positive feedback! We are so happy to hear that he arrived on time and performed his job efficiently.
Great experience with this company from…
Great experience with this company from first getting in touch everything was plane sailing and a easy company to deal with install was fantastic very smooth and quick
April 11, 2026
Reply from Glow Green
We're happy to hear that your experience with us was so positive, from the initial contact through the smooth and quick installation. Thank you for your great feedback!
Reply from Glow Green
We're happy to hear that you had a great experience and appreciate your positive feedback regarding the timing.
Annual Boiler Service
great experience, very professional and worked well.
did all the checks, no problems ,kept me in the loop, job well done!
said how well the boiler was working!
Good job done!
April 10, 2026
Reply from Glow Green
We're happy to hear that you had a great experience and that the work was completed professionally. We appreciate that all checks were done and that you were kept informed.
Very quick an competitive quotation on…
Very quick an competitive quotation on the basis of photos and information supplied
Simple ordering procedure and all boiler installation work carried out efficiently and on time
April 10, 2026
Reply from Glow Green
We're happy to hear that you received a quick, competitive quote based on the information provided. We're also glad the ordering process was simple and the installation was efficient and timely.
The advisors at Glow Green were very…
The advisors at Glow Green were very helpful and polite.From getting a quote to fitting the boiler.Jake the plumber who fitted the boiler was excellent.
There was a issue with the scaffolding company.They cancelled the appointment the day before the boiler installation which was stressful.The lady from Glow Green was very helpful dealing with the issue and they came the morning of the installation.
April 10, 2026
Reply from Glow Green
We're glad to hear that our advisors were helpful and polite, and that the boiler installation went well. We appreciate your feedback regarding the scaffolding issue and are happy our team resolved it quickly. Thank you.
Reply from Glow Green
We appreciate you sharing your experience! We are happy to hear that you found our service efficient and great.
Well the people I spoke to were very…
Well the people I spoke to were very friendly and helpful. The young man Jordon did a great job in fitting my new boiler and water tank he worked very
Hard and cleared up after.
Recommend this company
April 10, 2026
Reply from Glow Green
We're happy to hear that our team members were friendly and helpful! We appreciate you recommending our company and are glad the new boiler and water tank installation went smoothly.
Every single touch point of engagement…
Every single touch point of engagement from start to finish is impeccable. Well done and thank you for setting my home up ready for the heat in summer.
April 10, 2026
Reply from Glow Green
We're happy to hear that every interaction with our team was impeccable! Thank you for your kind words, and we're glad we could prepare your home for the summer heat.
Gas Engineer Sean O’Reilly visited us…
Gas Engineer Sean O’Reilly visited us today (10/04/2026 8am) and did an excellent job on our Vaillant combi boiler annual service. Explained the procedures from start and finish. Truly indeed a testament of a professional service by Glow Green.
April 10, 2026
Reply from Glow Green
We're happy to hear that you received an excellent annual service for your Vaillant combi boiler. We appreciate you mentioning the clear explanations provided throughout the process. Thank you for your positive feedback!
Engineer very helpful and do a good job.
April 10, 2026
Reply from Glow Green
We're happy to hear that our engineer was very helpful and did a good job. Thank you for your positive feedback; we appreciate it!
Highly recommended installation and service package
A year ago I had a new boiler fitted by glow green, which was installed seamlessly by a very efficient and friendly engineer .
Today , as part of a service package with new boiler , Mike attended to check and service boiler. Again , this engineer was efficient and friendly and even text the day before to give a time slot so you don’t have to wait in all day
April 10, 2026
Reply from Glow Green
We're happy to hear that the boiler installation went seamlessly and that our engineer was efficient and friendly. We appreciate your feedback regarding the service and the engineer's communication. Thank you for sharing your positive experience!
Great engineer (Christopher)
Great engineer (Christopher), 5 star customer service, professional and efficient. Thank you.
April 10, 2026
Reply from Glow Green
We're happy to hear that you had a positive experience! We appreciate your kind words regarding our service; thank you for your feedback.
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