GLS Educational Supplies Reviews 

5,196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting next-day arrivals and quick dispatch of orders. Many people find the ordering process straightforward and easy to use, appreciating the excellent service provided by helpful and friendly staff. Reviewers are also very satisfied with the product quality and value for money. However, some customers also noted issues with delivery, specifically mentioning unreliability from certain couriers, missed deliveries, or parcels being dropped at incorrect addresses. A few other people also felt that packaging could be improved, citing instances of leaks, excessive materials, or boxes being too heavy to comfortably handle.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and efficient... See more

Product

Consumers find product quality to be excellent, with many reviewers praising the items as first-rate, good... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and the... See more

Service

People report positive experiences with service, consistently describing it as quick, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.7

All reviews

(5,196)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Great value, very quick delivery and good range of products

May 15, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad you enjoyed our great value, quick delivery, and product range. Thank you!

Rated 5 out of 5 stars

Range, rapid and reasonable

They have a good range of products, competitively priced and their deliveries are swift and reliable.

May 15, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased to hear you appreciate our product range, pricing, and reliable, swift deliveries. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and effective. Good value product received quickly as ordered

May 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you received excellent service and a good value product quickly! Thank you for your feedback.

Rated 5 out of 5 stars

Good customer relations

I received a quibble free pragmatic solution to an issue I had over the inability to select the colour of a certain toy which was drawn from the warehouse on an 'as it comes' basis (dispatched overnight). Pleased that it was resolved calmly and with understanding - essential ingredients of good customer relations. So a 10/10 goes to a brilliant customer service handler.

May 1, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear that we could provide a pragmatic solution and resolve your issue calmly and with understanding. Your kind words about our customer service are truly appreciated. Thank you for your positive feedback!

Rated 5 out of 5 stars

I found evrything I was looking for on…

I found evrything I was looking for on the website. Fast and speedy delivery.

May 8, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you found what you were looking for and that you received a fast delivery. Thank you for your positive feedback!

Rated 5 out of 5 stars

Delivered on time

Delivered on time - DPD
Product excellent - G/D using them at school

April 29, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received your order on time and that the product is excellent for use at school. Thank you for your positive feedback!

Rated 5 out of 5 stars

Can't fault you!

Very good price for a branded product. We needed this in bulk for the upcoming exams, so next day delivery was also a bonus! Thank you.

May 6, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you were pleased with the price and quick delivery. We appreciate you choosing our product in bulk for the exams. Thank you for your feedback!

Rated 5 out of 5 stars

Laura Harrop and the team worked hard…

Laura Harrop and the team worked hard to ensure that our punch out purchasing system was working. Everyone has been very helpful and friendly throughout the whole process. Thank you.

May 11, 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate your positive feedback! We are so glad the team was helpful and friendly while ensuring your punch out purchasing system was working well for you. Thank you, I will share your kind words with Laura and the team!

Rated 2 out of 5 stars

Poor delivery service

I placed a small but urgent order for next day delivery. DPD sent a missed delivery email. There is no reason why this should happen, as there is a delivery office where items can be left, even when unmanned.
This is the second time that this has happened during the past couple of weeks. DPD are unreliable and GLS should consider changing couriers.

May 5, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for your feedback. I’m sorry to hear about your recent delivery experiences. I have tried to contact you by phone without success, but I will also reach out via email to gather further details and help resolve this for you as quickly as possible.
Thanks
Clare

Rated 5 out of 5 stars

excellent service fast delivery…

excellent service fast delivery excellent price and products

April 21, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy you found our service excellent and appreciated the fast delivery and great prices and products. Thanks for your feedback!

Rated 3 out of 5 stars

The pallet took around a week and a…

The pallet took around a week and a half to reach us. Several of the bags of sand were burst and spilled out, because of nails sticking up on the pallets.

April 21, 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for talking to me today David and resolving this.

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