Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... See more
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See what reviewers are saying
Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... See more
Company replied
Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
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For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States
- 12068953471
We overthink pests so you don't have to.
4.3
Excellent
101 reviews
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We need to explore a lower priced…
We need to explore a lower priced schedule with you. Can you please call 253-219-8948. If I do not answer, please leave a message with your phone number so I can Call back. Cynthia Rose.
May 21, 2026
Reply from Aptive Pest Control - Tacoma
Hi Cindy,
Thank you for reaching out and sharing this. We’d be happy to connect with you and go over options that may better fit your needs.
At Aptive, we want to make sure your service is both effective and feels like everything is handled in a way that works for your home and your budget. Please reach out to socialmedia@goaptive.com so this can be properly handled and reviewed together.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tacoma
Hi Robert,
Thank you for sharing this! We’re glad to hear you’ve had great service and a positive experience with our service professionals.
At Aptive, we aim to keep things simple and reliable, with everything handled with care from start to finish so you can feel confident in the people taking care of your home. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tacoma
Hi Nancy,
We really appreciate you taking the time to share this! At Aptive, it’s great to hear your service professional brought a personable experience while also keeping those critters under control.
That balance of friendly service and effective results is exactly what we aim for, making sure your home feels comfortable and protected with everything handled the right way. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward too!
-Jasmine, Aptive Care Team
Horrible Company!
Horrible Company!
First off, the actual service is sketchy at best. I had a few show up over my year long contract that actually looked like they did work, while the majority were here at best 12 minutes. Aside from the actual service, just try and cancel your service when your contract is up! Customer service is out of Guam or somewhere obscure. I tried calling the actual Fife office number and still ended up their rotten Customer service. Per my contract, my card was charged 71.63 every month tho they only come out every other month. For some reason my charge went to 71.70, 7 cents up. I'll deal with that but in May 2026, my card was charged 78.40. out of 3 calls asking why, 2 reps told me I was charged twice for tax. How does that even happen. I say fine, credit my card back the difference. Can't do that. Instead they credit my Aptive account 71.70 for JUNE 2026 when I have told them multiple times that I have no intention on continuing with this horrible company!! My card gets charged on the 4th of every month. My contract was signed on 6-5-25. If I call on June 3, 2026 to cancel to avoid my card being charged again, $199 cancelation fee!! Unfricken believable! Their remedy - change my billing date from the 4th of the month to the 8th, that way I can call on the 5th to cancel my contract per Juan! This is Pest Control PEOPLE!! You could get out of buying a car contract easier than this company! I am not a betting person but I will all but guarantee you, my card will be charged in June '26. They are so desperate to take every penny they can from you they change the amount of money they charge to your card at their pleasure even tho you signed a contracted monthly amount and then make it near impossible to discontinue service with them. STAY AWAY FROM THIS COMPANY!! Your nerves and peace of mind will thank me later.
March 24, 2026
Reply from Aptive Pest Control - Tacoma
Hi Dionne,
We’re very sorry to hear about your experience and how frustrating this has been, especially regarding billing changes, cancellation concerns, and your overall confidence in the service. That’s not the experience we want for anyone at Aptive.
We also understand your concerns about pricing consistency and the cancellation process. Feedback like this is important, and we take it seriously so it can be reviewed and properly handled internally. Your experience should never feel unclear or difficult to resolve.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account in detail and better understand everything that happened. We appreciate you taking the time to share this, even though we clearly missed the mark here.
-Jasmine, Aptive Care Team
Representative rang doorbell at 7pm…
Representative rang doorbell at 7pm Memorial Day.
This is a gated community with signs that solicitation is not allowed.
Rep implied HOA allowed him to solicit and provided names of some residents that used their service which is creepy in itself.
Reminded 'no solicitation' and would be reported. He said he is here at the direction of the company. Likely out of the Fife Office. Asked to leave card and he declined.
I have picture from another resident's door camera earlier in the day so he has been in the community soliciting for many hours.
Reported on Aptive Pest Control – Tacoma aptivepestcontrol.com
May 25, 2026
Unprompted review
Reply from Aptive Pest Control - Tacoma
Hi there,
Thanks for taking the time to share this, and I’m truly sorry for the experience you described. What you’ve outlined regarding after-hours contact, entering a gated community with posted no solicitation signage, and the way information was communicated is not aligned with how Aptive expects our representatives to engage in communities.
We also understand how uncomfortable it would feel to have personal references mentioned during a doorstep interaction, and we take this seriously. Please reach out to socialmedia@goaptive.com directly so we can review this in detail with our local leadership and make sure it is properly handled. At Aptive, we’ve got this handled, and we appreciate you bringing it to our attention so we can address it quickly and appropriately.
-Jasmine, Aptive Care Team
Daulten protected pollinators while ridding the house of pests.
Daulten was very thoughtful in treating the house for pests while avoiding harm to pollinators.
May 22, 2026
Reply from Aptive Pest Control - Tacoma
Thank you for sharing your experience with us, Norman. We’re so glad to hear that Daulten was thoughtful in the way he treated your home and took care to avoid harming pollinators during the service. That kind of attention and consideration really matters, and we’re happy it stood out to you. We truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
RUDE Representative
We had a rep come to our 3 door times in one evening, the last being after 8pm. I finally went to the door to tell him to stop knocking and his answer to me was that I should have answered the first time! How rude! He continued to be very rude. I would NEVER use this company just due to this representative.
May 21, 2026
Unprompted review
Reply from Aptive Pest Control - Tacoma
Hi Carol,
Thank you for taking the time to share this. I’m very sorry for the repeated visits and especially for the rude interaction you experienced. That’s not the level of professionalism or respect we expect from anyone representing Aptive, and I understand why that left a negative impression.
At Aptive, we aim to make every interaction respectful and handled the right way, and it’s clear we fell short here.
If you’re willing, please reach out to socialemedia@goaptive.com directly with any additional details so we can locate the sales representative involved and fully review what happened.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Tacoma
Hi Joe,
We really appreciate you taking the time to share this. It is great to hear your service professional was attentive to your concerns during the visit, because listening closely and responding to what matters most to you is a big part of the experience we aim to provide at Aptive. We are glad you felt heard and taken care of, and we have got this handled when it comes to continuing to support your home.
-Jasmine, Aptive Care Team
We love Aptive !!
Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !!
We love Aptive !
May 15, 2026
Reply from Aptive Pest Control - Tacoma
Thank you for sharing this with us, Ron! We’re so glad to hear the communication from the team has been helpful, from the text updates and arrival notices to the photos showing the completed work. It’s also wonderful to know that when problem areas come up, the team responds quickly to take care of them instead of making you wait until the next scheduled visit. Providing responsive, dependable service is something we truly strive for. We appreciate your kind words and are grateful to have you as part of the Aptive neighborhood!
-Alexis, Aptive Care Team
They made sure I knew they were here
They made sure I knew they were here, If I had any worry places. Sent me pics when they were done.
March 26, 2026
Reply from Aptive Pest Control - Tacoma
Hi Kathy,
Thank you for sharing your experience and for choosing Aptive. We’re really glad to hear the team communicated well during the visit and made sure you felt informed while they were on site.
Taking the time to check in about any concern areas and sending photos afterward is all part of making sure your service is fully handled with transparency and care. We appreciate you trusting Aptive with your home, and we’re always here when you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
Lack of communications with customer.
Didn't call in advance. Didn't ring or knock on my door to speak to me. Sprayed the perimeter without knowing that was NOT where the ant infestation is!
Doesn't your company have a technician protocol?
April 30, 2026
Reply from Aptive Pest Control - Tacoma
Thank you for taking the time to share this with us, Gwheil. I’m sorry to hear the visit didn’t include communication before starting the service, and that the treatment didn’t align with where you’re seeing the ant activity. I can understand how frustrating that would feel.
If you’re willing, I’d like to take a closer look at the service notes and what was identified during the visit so this can be properly reviewed against your concerns and expectations. Please email socialmedia@goaptive.com with your service address and any details about what you’re observing inside the home. I’ll make sure it gets handled to your satisfaction!
-Alexis, Aptive Care Team
I can see the results around the house.
April 21, 2026
Reply from Aptive Pest Control - Tacoma
Hi Mike,
We really appreciate you sharing this, thank you. It’s always encouraging to hear that you’re noticing real results around your home, that’s exactly what we aim for with every visit at Aptive.
At Aptive, we want you to feel confident that your pest concerns are handled and that the results speak for themselves over time. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.
-Jasmine, Aptive Care Team
Very knowledgeable and professional
Very knowledgeable and professional. Made sure that we were satisfied with his service
April 16, 2026
Reply from Aptive Pest Control - Tacoma
Hi William,
Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was knowledgeable and professional, and took the time to ensure you were satisfied before wrapping up, that kind of accountability is exactly what we strive for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit delivers that same level of confidence, care, and follow-through.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Araceli,
Thank you for the kind feedback. We’re really glad to hear we were able to take care of everything you needed. That’s exactly what we aim for at Aptive.
Our goal is always to make sure your concerns are fully handled and your home feels protected and supported throughout the process. We truly appreciate you choosing Aptive and are always here if you need anything in the future to keep things handled for you.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Lori,
Thanks so much for the kind words, we really appreciate it. We’re glad to hear you were happy with the service and that everything was well done.
At Aptive, we take pride in making sure every visit is smooth and effective, so you can feel confident it’s all handled without any hassle. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine
It’s ok
Eh, it’s ok but I didn’t notice a big difference between Aptive and over the counter products I was using already.
April 9, 2026
Reply from Aptive Pest Control - Tacoma
Thank you for taking the time to share this feedback, Jackson and Randi! We understand your perspective and appreciate your comparison to other products you’ve used.
We’d like the opportunity to review your account and service details to better understand your experience and work towards improving it. Please reach out to us at socialmedia@goaptive.com with your service address and any additional information so we can handle this for you!
-Alexis
Good Experience
When I reported that there were ants in the house, someone came the following day. They showed up promptly after confirming with me when they would be there. They went straight to work and explained what they were doing.
March 28, 2026
Reply from Aptive Pest Control - Tacoma
It’s great to hear our team responded quickly after your report, arrived as promised, and got right to work while keeping you informed along the way, Jackie! That kind of prompt, communicative service is exactly what we strive to provide, and we’re glad it made a difference for you. Thank you for choosing Aptive to handle your pest concerns!
-Alexis
Appreciate the feedback and pictures…
Appreciate the feedback and pictures that are provided. The employees who came out are always friendly as well.
March 27, 2026
Reply from Aptive Pest Control - Tacoma
Thanks for taking a moment to share this with us, Douglas! We're thrilled to hear that you appreciate the feedback and pictures we provide, and it's wonderful to know that our service professionals have been friendly during their visits. Your satisfaction is our top priority, and we're so glad service has been going well. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Good Experience
Dylan and Nick were pleasant, knowledgeable and respectful of our space.
March 22, 2026
Reply from Aptive Pest Control - Tacoma
Hi Deby,
We’re glad to hear Dylan and Nick provided pleasant and knowledgeable service while respecting your home! At Aptive, we take pride in handling every job with care and professionalism, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
Aptive team has done a wonderful job!
April 1, 2026
Reply from Aptive Pest Control - Tacoma
Hi Grace,
We’re thrilled to hear our team has done a wonderful job! At Aptive, we take pride in handling every service with care and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
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