I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more
Company replied
My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more
Company replied
The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more
Company replied
Company details
Information provided by various external sources
We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?
Contact info
Archer Street 10-11, W1D 7AZ, London, United Kingdom
- www.gobuzzvault.com
4.8
Excellent
225 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressed with how this company…
Impressed with how this company operate, they contact you when they say they will and customer services are professional and efficient when contacted by email. I had an issue that required their help, given how companies often operate I was dreading the process, but Buzzvault were exceptional in their customer service- especially Roderick. Would recommend.
August 6, 2020
Unprompted review
Best ever
Best ever really easy and you get a good deal
Will recommend highly
May 11, 2020
Unprompted review
Great competitive price
Great competitive price. Easy app. Friendly person doing my survey. Would recommend to family & friends 👍
May 7, 2020
Unprompted review
…excellent
The lady that rang me for the telephone assessment was really friendly and patient as we was having connection problems, but eventually we managed it.
April 27, 2020
Unprompted review
My experience to join Buzzvault is excellent.
My experience to join Buzzvault is excellent.
Franklin Oscullo
April 27, 2020
Unprompted review
Great experience
Process was easy. Caller was nice and professional. I will definitely use again. K
April 25, 2020
Unprompted review
So far so good
So far so good. Good price, straight forward, simple video call.
April 20, 2020
Unprompted review
Easy, Effective, Simplicity!!
I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what make, model, value of the item you have. The video call makes things more reassuring as this accurately logs everything for you instantly. Peace of mind. Now time to relax.
April 18, 2020
Unprompted review
excellent Simple and easy and very helpful
Simple and easy and very helpful
April 15, 2020
Unprompted review
Home Insurance
Excellent service received from Buzzvault. Would definitely recommend this company.
April 14, 2020
Unprompted review
So far so good
So far so good. Really supportive during the setting up process and home video went well even with my lack of skills in using a mobile phone for Face Time. Staff polite, patient and informative. Price also good. Will be even more impressed if I get my cash back.
Nikki
April 14, 2020
Unprompted review
Easy to use and helpful contact person
Easy to use and helpful contact person. Able to upload photos, extra items and video after. Highly recommended and good price.
April 14, 2020
Unprompted review
Friendly and professional service.
April 10, 2020
Unprompted review
Easy to sort out
April 10, 2020
Unprompted review
Customer sevice has been greet and I…
Customer sevice has been greet and I would had to cancel the call twice due to mobile technology issues. Sarah browne
April 9, 2020
Unprompted review
Good up to now but only had it for a…
Good up to now but only had it for a week
April 6, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.