buzzvault Reviews 225

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more

Rated 5 out of 5 stars

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more

Company replied

Rated 5 out of 5 stars

My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more

Company replied

Rated 4 out of 5 stars

The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Great value. Having searched a number of websites, Buzzvault was the most competitive. I particularly like the idea of a video of your valuables and contents so that in the unfortunate instance of having to make a claim it would be straightforward to get the claim authorised.

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

I clicked on their website wanting a…

I clicked on their website wanting a reliable and cheap home insurance quote. I was happy with the amount of cover as well!
When i was requested to do a video call home survey it went very well! the person I spoke to on the phone was really nice!
I would definitely recommend this!

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience all round!

Great experience setting up my contents insurance, reminded me of things I forgot mention like furniture, and even my phone that I was calling on! Explained what I needed to do if I wanted to add anything on at a later date too. hopefully will never have to claim but hope the experience will be just as professional as setting up!

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Buzzvault = Great company.

I've found buzzvault to be a very good company so far.
I took out a years house insurance with them with a refer a friend link and have gotten £70 of insurance for free!
Can't do better than that.
I've had no problems at all and has all gone well.
Excellent. Thanks.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

What initially caught my eye was the…

What initially caught my eye was the cash back return. Then when applying found the company to be very thorough in their explanations, also professional and efficient. All this and cash back as a bonus.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. Not had to make claim but hopefully I won't have to! The quotation system is very straightforward and the live chat agent (Sabrina) was fantastic.

March 29, 2020
Unprompted review
Rated 5 out of 5 stars

I didn't understand why i needed to…

I didn't understand why i needed to have a video call, lady on the phone explained it was a must, but as i'm a busy full time mum & part time bus driver, i didn't have alot of spare time, i have now we are on lockdown & i'm on furlough.
I sent in video's of all my rooms in my home instead, i hope this was enough & that i have home insurance with BuzzVault that needs to start 1st April.
Confirmation would be nice please.

March 29, 2020
Unprompted review
Rated 5 out of 5 stars

So far so good

So far, so good. These guys provided the lowest quote I could find, so naturally I was a little suspicious as to how. They're new so jostling for a market share I guess, and selling themselves on their simple video call itemising process. It took Sabrina and I around 35 minutes to log our items. She was polite, friendly and professional and made the whole thing a piece of cake.

March 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look