buzzvault Reviews 225

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more

Rated 5 out of 5 stars

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more

Company replied

Rated 5 out of 5 stars

My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more

Company replied

Rated 4 out of 5 stars

The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Easy to sign up, no hassle

Applying was so easy to do and was all done in minutes, fabulous experience so far, great incentives too. Competitive prices to suit my needs.

January 27, 2020
Unprompted review
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Reply from buzzvault

Hi Tracey,

Thanks so much for taking the time to leave us this great review! ✨

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Great insurance

Great insurance. I was able to tailor it to my belongings and talk to someone about what should and should not be included. It meant I was getting the best price and accurate valuation of my possessions.

January 27, 2020
Unprompted review
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Reply from buzzvault

Hi Char,

Thank you for taking the time to leave us this great review!

We're so happy to hear that you're over the moon with our product and service🌛

All the best,
Team buzzvault

Rated 5 out of 5 stars

Best Ever Home Insurance Experience Over Course Of Last 35 Years

In addition to echoing comments made by previous reviewers, I can honestly say over the course of 35 years taking out policies, accounts, contacting companies, organisations never have I had such near instant replies, responses via online chat, webmail, email before, during and after, in addition to an overall excellent Insurance policy cost

January 22, 2020
Unprompted review
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Reply from buzzvault

Hi Clive,

Thanks so much for taking the time to leave us this great review! ✨

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Wow - Great Experience, keep it up

Wow - easy website to navigate, superb quick chat with great support, and seriously competitive renewal price. If the cashback tracks as well will be <£100 for Building & contents.

Superb - You will take a substantial market share if you keep this up, cannot recommend enough.

January 21, 2020
Unprompted review
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Reply from buzzvault

Thank you for the lovely feedback Mr Ficek! And thank you for choosing us to insure your valuables 🌟

We look forward to speaking with you in the future.

All the best,
Team buzzvault

Rated 5 out of 5 stars

The most efficient

The most efficient, cost-effective general insurance policy I have ever had. Great people behind the product makes for a pleasant experience. Half the price of any competitor who simply have the pricing model right.

January 15, 2020
Unprompted review
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Reply from buzzvault

Hi Andrew,

Thank you for making the time to leave us an amazing review 💫

So great to hear you're enjoying our services and that we're able to offer competitive prices 💰!!

All the best,
Team buzzvault

Rated 5 out of 5 stars

Really easy to use service

Really easy to use service, Ryan was so helpful on the video call. Everything was really smooth and good interface.

January 15, 2020
Unprompted review
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Reply from buzzvault

Hi Emily,

Amazing to hear your great feedback 🙌🏽 thank you!!

All the best,
Team buzzvault

Rated 5 out of 5 stars

Quick and easy claims!

Accidentally broke my screen on NYE, so thankfully I took out accidental damage cover. I called their customer services who were super friendly and they were very flexible and quick to deal with my claim. A DPD guy came to my work the next day to collect the phone and I got it back two days later. They also gave me the option to go into an apple store myself which I didn't have time for. Overall, highly recommend!

January 10, 2020
Unprompted review
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Reply from buzzvault

Hi Ed,

So pleased to hear that your claim was super slick and you had your phone back in your hands in no time 📲🙌🏽

Thank you for taking the time to leave us a super review 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Easy to do and the video was quick and efficient way to log items in house. Staff are very friendly and helpful! And the correspondence by email has been very efficient too

January 9, 2020
Unprompted review
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Reply from buzzvault

Hi Vicki,

This is brilliant to hear! Thank you so much for taking the time to leave us an amazing review 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Was really impressed with the help I received from Andrew. He was very attentive to my requests and made the process simple and smooth.

January 8, 2020
Unprompted review
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Reply from buzzvault

Hi Peter,

This is so great to hear! And thank you so much for taking the time to leave us an amazing review 🤗 we'll be sure to pass on your compliments to Andrew.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Easy process and was really pleased…

Easy process and was really pleased with the level of service. Charlotte was great!

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Megan,

This is so great to hear! And thank you so much for taking the time to leave us an amazing review 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

Easy and Quick

Great experience with buzzvault, seamless experience. Very easy to get a quote first of all and the video was was really quick and easy to work.

Would recommend

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

I was slightly hesitant when I heard I…

I was slightly hesitant when I heard I had to do a video survey for my insurance policy, I must admit it came as a bit of a shock! However my surveyor was charming and made me feel very comfortable. Now the best thing about it is I now know all my possessions are fully insured and if I make a claim I can be paid out faster than you can say Bobs your uncle, no receipts no hassle it’s on the video. The pricing was very reasonable as well, I shopped around for a few days and it was the cheapest quote I could find!

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Reece,

Thank you so much for your valuable feedback!

So pleased to hear we were able to put you at ease knowing that your valuables are protected and that our prices were the most competitive 🙌🏽

We're grateful to have you as our customer!

All the best,
Team buzzvault

Rated 5 out of 5 stars

I found it difficult to get an…

I found it difficult to get an appraisal from other insurance companies, working a full time job and looking after my kids. The video appraisal service offered by Buzzvault was a total lifesaver.

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Benjamin,

This is so great to hear! And thank you so much for taking the time to leave us an amazing review 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

Hope insurance of the future, now!

Simple. Easy. Customer centric. Away from traditional home insurance! Highly recommended.

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Robert,

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Great service

Got my quote very quickly and the online chat answered any questions I had. Have recommended to others.

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Kim,

Thank you for taking the time to leave us a great review 😃

All the best,
Team buzzvault

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish! Easy to set up and maintain. Couldn’t recommend highly enough!

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Benedict,

Thank you for taking the time to leave us a great review 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Amazing personalised policy

Amazing personalised policy, really fast and easy to sort. Customer service was really helpful! 100% recommendable.

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Aubrey,

Thanks for taking the time to leave us a great review! 🤗

We'll be sure to pass your compliments on to our customer service team too! 🌟

All the best,
Team buzzvault

Rated 5 out of 5 stars

Great customer service

Very easy to set up, good value and great customer service on the video survey from Sabrina.

January 7, 2020
Unprompted review
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Reply from buzzvault

Hi Lisa,

Thanks for taking the time to leave us a great review! ✨

We'll be sure to pass your compliments on to Sabrina 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

The gentleman on the phone was very…

The gentleman on the phone was very helpful and the quote was cheaper than I thought 5*

January 7, 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi Steve,

Thank you for taking the time to leave us a great review! 🌟

All the best,
Team buzzvault

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