buzzvault Reviews 225

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... See more

Rated 5 out of 5 stars

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... See more

Company replied

Rated 5 out of 5 stars

My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... See more

Company replied

Rated 4 out of 5 stars

The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

The video call is a good idea to make…

The video call is a good idea to make sure you have the right level of cover and to ask any questions but the app isn’t updating my vault and to be honest I’m not really sure what I’m covered for. Very affordable though and good deals through cashback sites

Edit:
Increased from 3 to 4 stars. Someone called me from buzzvault to tell me the app is currently undergoing maintenance so isn’t available so they talked me through how to add things to my vault without it. Still not 5 stars because I’d like to use the app.

February 13, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Lily 💫

Appreciate your understanding and patience whilst we work on our app!

All the best,
Team buzzvault

Rated 5 out of 5 stars

I've been looking for a new home…

I've been looking for a new home insurance for a little bit now as my old one ended and I wasnt too sure on who to go with.
I came across buzzvault insurance and thought it seemed really good, I read reviews and they were good to so I thought I would give them a go.
I joined and then needed help with something so I spoke to someone on the online chat and they were amazing and got it sorted straight away for me which is brilliant.
I would 100% recommend, good company so far, good customer service and very quick with anything you need help with.

February 13, 2020
Unprompted review
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Reply from buzzvault

Hi Emma,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Great service

Great service, easy to set up. Answered all my questions fully. Good comprehensive policy at a very reasonable price!

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Simple and revolutionary approach to contents insurance

I had put off getting contents insurance since moving into my new property, I had begun with other companies but the arduous task of the application form was so off putting that I didn't end up taking out a policy.
I saw Buzzvault advertised, and gave it a go due to the brags of how simple it was, I gave it a go with nothing to lose. Before I knew it I had taken out a policy in 15 minutes.
I was really anxious about the associated video call, however it was over so quickly and I was instantly put at ease by the lovely Ian who conducted the video call, it took 5 minutes and my policy was complete. I am able to add new items to my policy with ease with the app that is easy and I even pop in proof of purchase or any insurance etc. Overall such an easy process, will recommend it to everyone in need of contents insurance!

February 13, 2020
Unprompted review
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Reply from buzzvault

Hi Hannah,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Rated 4 out of 5 stars

So far so good

So far so good! Great incentives!

February 13, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Kate 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Very helpful

Very helpful, answered all questions I had and a fantastic price to boot! Will definitely be recommending to family and friends

February 13, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Stephen 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Cheap

Cheap, easy home insurance 😊

February 8, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Owen💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

The service is absolutely fantastic

The service is absolutely fantastic. I have no more words to say. Thanks

February 6, 2020
Unprompted review
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Reply from buzzvault

Hi Vian,

Thank you for giving us all the stars! 🌟

So happy to hear your great feedback.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Excellent & Valuable Service

Excellent Service - Easy to buy and video calling is awesome for both parties. BUZZVAULT needs to improve their application and regular update customers data on it.
Thanks a lot BUZZVAULT 😊

February 5, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Rit 💫

We're certainly working on enhancing our app so watch this space 👀

All the best,
Team buzzvault

Rated 5 out of 5 stars

Really easy and quick.

February 3, 2020
Unprompted review
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Reply from buzzvault

Hi Mark,

Thank you for taking the time to leave us a brilliant review!

It's great to hear that all of your feedback so far is 5* ⭐️

All the best,
Team buzzvault

Rated 4 out of 5 stars

Excellent price

Excellent price, simple process with video call to estimate contents prices.

Not had to make a claim so can't comment on that process.

February 3, 2020
Unprompted review
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Reply from buzzvault

Hi Hugh,

Thank you so much for taking the time to leave us a review!

If there's anything that we can do to get that extra 5th star, don't hesitate to let us know what that something is 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

Nice people to talk to and very friendly

Nice people to talk to and very friendly very easy to talk to and very helpful

February 3, 2020
Unprompted review
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Reply from buzzvault

Hi Kevin,

Thank you for giving us all the stars! 🌟

So happy to hear your great feedback.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Quick and simple!

Buzzvault was extremely easy to set up and I had no issues insuring older items which I had found was a problem with other insurance companies. The video chat was very easy to set up and caused no problems. The whole process was extremely quick and simple and I would recommend this to other students.

February 2, 2020
Unprompted review
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Reply from buzzvault

Hi Sophie,

Thank you for taking the time to leave us a brilliant review!

It's great to hear that all of your feedback so far is 5* ⭐️

All the best,
Team buzzvault

Rated 5 out of 5 stars

Hassle free insurance

I was really surprised how easy it all was to insure my home and contents. The video call was quick and easy and I can upload items anytime to my vault.

February 1, 2020
Unprompted review
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Reply from buzzvault

Thank you for giving us all the stars Pamela! 🌟

So happy to hear your lovely feedback.

All the best,
Team buzzvault

Rated 5 out of 5 stars

Top Quality

Quality service, spoke to a top lad called Steve who booked my appointment for my video call which was made around my worklife. Great company 100% recommend.

January 31, 2020
Unprompted review
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Reply from buzzvault

Thanks for taking the time to leave us a great review Ben 💫

All the best,
Team buzzvault

Rated 5 out of 5 stars

Everyone at buzzvault has been pleasant…

Everyone at buzzvault has been pleasant in dealing with my request, the deal almost sounded too good to be true but it has been great. Also I find the video survey idea very efficient and helpful.

January 31, 2020
Unprompted review
buzzvault logo

Reply from buzzvault

Hi Michelle,

Thank you so much for taking the time to leave us a review!

If there's anything that we can do to get that extra 5th star, don't hesitate to let us know what that something is 🤗

All the best,
Team buzzvault

Rated 5 out of 5 stars

Knowledgeable and Thorough

I found the member of staff I spoke to at Buzzvault very knowledgeable and helpful. His name was Declan I think. Everything was very clear and straightforward. I booked a video call to assess my house for insurance. He called at the exact time and it was done really well

Many Thanks

Colin Campbell

January 30, 2020
Unprompted review
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Reply from buzzvault

Hi Colin,

Thank you for taking the time to leave us a brilliant review!

It's great to hear that all of your feedback so far is 5* ⭐️

All the best,
Team buzzvault

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