GoDaddy Reviews 136,643

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A lot of words and no action - recieved response becase I used Trust Pilot, but this is just to aplease readers and myself. But no action for the last 4 days to resolve the issue. Further found that I am locked in and difficult to move! They dont really care about the SME businesses....

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In a similar theme, although a response below from Go Daddy promising follow up, there has been no direct contact and no follow up has occurred? My requests for support or escalation of the problem have gone unanswered.......

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Had a simple issue with a subscribe button on website. spent three and half hours on chat with three different support agents. Each going through the same script, each refering to a different platform which i wasnt using, and me having to send screen shots to confirm. Would avoid.

Michael, the Go-daddy customer service agent was efficient and willing to go the extra mile to resolve my issue. And, he was a really nice guy too! So nice, since i started out grumpy and ended up laughing.

She understood what I wanted to do and was able to get it done without any issues or confusion. Great representative!

GoDaddy is worth every dollar we spend each month!! They are knowledgeable, helpful, experts, and problem solvers. Every employee there is kind!! Would never ever leave GoDaddy! Thank you to everyone there!!!!!

We are able to build our website ( a thing we never did for years , I don’t know why my marketing staff did not do it ) increased visibility and trust to book in our hotel .
The support you give as promised is much appreciated
Thank you so much .

I have used Go Daddy for decades
It is easy to use, and I have always received the results I expect.

Christopher did a great job of accomplishing what I wanted out of our call.

To begin with, John, my respondent, was not an AI but a real live human!
He was as helpful as my question allowed and if he wasn't in Tempe, I'd hire him to train my own staff.

Nino spent 40 minutes helping me clear up some issues re: changing an old account to a newer one. He was smart, professional and persistent in helping me. An excellent experience.

Hi I was told by Go Daddy if SEO doesn't work for me, that I could get a refund and when push comes to shove then they refused to give me a refund nor did the supervisor ever call me back....after multiple calls 0 return calls.

They are available at any time you talk to a real person, some times issues are hard to explain so the live interaction is crucial. This service gives me peace of mind.

I have been a GoDaddy (Australia) customer for many years. My domain was set to auto-renew, and they emailed to say no action was required. Yet they let the domain expire anyway, and the service agent said it was my fault for not renewing... even though GoDaddy had told me I didn't need to. My credit card details are correct, there is no reason this domain should have expired. I have spent two days trying to sort this out with tech support and I'm getting nowhere. In the meantime, I'm losing income and work because no one can email me. GoDaddy has not explained why they let this happen, and they seem to not be able to fix it. I will never trust this company with my business account again.

I was having problems with me email account being able to send out emails. Jay at GoDaddy was able to figure out and solve the issue in only a few minutes!

The individual was very polite and professional; however, patience is important—and for me, as an adult, patience is particularly essential.

Roy was absolutely amazing! Even when I was not at my best, his calmness helped me to calm down myself. Great Customer Service! Thank you, Roy!

The support person was very patient with my many questions and worked deligently to resolve my issues.

My customer service representative, Edward was extremely knowledgeable and patient with me as he helped me with my domain name register transfer. I now have my email and business website under one location...GoDaddy! Best decision ever! Thank you for such great customer service. I truly appreciate you, Edward. ~Julie B.

The representative was very helpful, very informative and very polite. I would highly recommend this company.

The customer support at Go Daddy is very good. They do their best to help and find the right solutions for product needs and technical support.