We had an excellent experience for our cat’s annual check up. Like most cats, ours becomes anxious going to/being at the vets, but Ralph (the vet who conducted the session) was wonderful with him. Had... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's always a great experience with our Italian vet at Acton branch. As usual we were served really quickly and swiftly, my beloved kittie got her yearly vaccinations and dewormer and off we went! Lit... See more
Company replied
Alex at Epsom Downs surgery is an amazing vet. He is so caring of any animal you take to see him and goes above and beyond to ensure that the experience is a positive one. He takes time to fully expla... See more
Company replied
Seen at appointment time and very friendly reception. Lady vet very friendly and we were not rushed, given helpfull advice where required. Would recommend this vets as they have always treated all our... See more
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Company details
Written by the company
We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.
Contact info
Claygate House, Manor Road, Woodford Green, IG8 8BX, Essex, United Kingdom
- admin@goddardvetgroup.co.uk
- www.goddardvetgroup.co.uk
4.6
Excellent
932 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 1 week
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Caring and efficient
Have been with this vet for years and always had kind, efficient and good treatment gor my dogs
June 23, 2026
Unprompted review
Reply from Goddard Veterinary Group
That's great to hear Janet, especially from a long-term client, thank you very much
So friendly helpful and knowledgable
So friendly helpful and knowledgable! I would not take my cat anywhere else !
June 1, 2026
Unprompted review
Reply from Goddard Veterinary Group
We're delighted to hear that! Thanks for leaving us your review
Great
Great , organised , look after your pet and explain all very well.
June 23, 2026
Unprompted review
Reply from Goddard Veterinary Group
Excellent! Thanks for taking the time to share your thoughts
All the staff
The people on reception, the nurses & the vets are all so very friendly & helpful, I visit them on a regular basis with my cat & I always feel confident she will be well treated
June 23, 2026
Unprompted review
Reply from Goddard Veterinary Group
Very pleased to hear that Debbie, thanks very much
Very helpful advice and full…
Very helpful advice and full explanation of the conditions my aging cat is experiencing. Kindness and friendliness to both animals and humans shown from all staff from reception on arrival to knowledgeable veterinary.
June 23, 2026
Unprompted review
Reply from Goddard Veterinary Group
That's great to hear, thank you for your review
Easy to book an appointment quickly and…
Easy to book an appointment quickly and the staff are lively. I’ve been with Goddard for many years and always find them affordable.
June 23, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you Mandy
Knowledgeable and caring Vet
Alex at Epsom Downs surgery is an amazing vet. He is so caring of any animal you take to see him and goes above and beyond to ensure that the experience is a positive one. He takes time to fully explain things and listens to you. Always giving a detailed run down of the treatment plan. I totally recommend this particular vet.
June 15, 2026
Unprompted review
Reply from Goddard Veterinary Group
That's excellent to hear, thank you and we're very glad to have received your 5 * recommendation. Thank you again.
Seen very promptly
Seen very promptly, vet was knowledgeable and helpful. Very kind and caring to my dog.
All staff were lovely.
Highly recommend
June 22, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thanks for your recommendation Susan - it is very much appreciated!
Very impressed with the staff.
I’ve been going to this practice for a long time. They have over the years treated my dogs and cats with great sensitivity. The reception staff are so friendly and helpful. Andrea the Italian vet always very practical and never tries to oversell me treatments.
June 19, 2026
Unprompted review
Reply from Goddard Veterinary Group
We're delighted to have you as a long-term client and the team will be very happy to read your review - thank you very much for your words
Goddards at Kingston staff were very professional
Goddards at Kingston staff were very professional and helpful and took care in every way to make our pet cat as comfortable and least stressed as possible.
June 19, 2026
Unprompted review
Reply from Goddard Veterinary Group
We're very glad to hear that Sandra, thank you very much
Vet was very thorough
Vet was very thorough. Very informative and showed he cared for animals
June 20, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you
Friendly vet practice
The vet was very personable and friendly.
The reception staff are always lovely and it feels like staff love their jobs.
June 20, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you Trish
I appreciate they have given me an…
I appreciate they have given me an appointment at short notice. The doctor advised beyond the scope of the visit and was helpful.
June 20, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you for your 5 star review - we really appreciate it
Merton Park
Merton Park
Every time I see this vet, the male vet (Sorry forgot his name) he is always reassuring and very helpful. I’m confident taking my cats there, equally the receptionist is always helpful.
June 19, 2026
Unprompted review
Reply from Goddard Veterinary Group
We have a couple of practices in the Merton area at Raynes Park and at Dundonald Road, so you may be referring to Richard at our Dundonald Road branch? Either way, thank you for leaving us your review and we are delighted to have been of service!
Walthamstow Goddards
Walthamstow Goddards, always make me and my cats feel welcome, they put my cats first and their needs. They are professional, kind compassionate and answer all questions
They were exceptional when my last cat died, so supportive to me
I certainly recommend them to anyone who needs a vet
June 19, 2026
Unprompted review
Reply from Goddard Veterinary Group
We really value your recommendation and comments - thanks very much for taking the time to leave us your thoughts and comments
Amazing vets- compassionate and…
Amazing vets- compassionate and supportive.
June 18, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you!
I was about half an hour early for my…
I was about half an hour early for my appointment for my female cat, but i was seen at my actual appointment. The lady that saw my cat for a consultation was quite caring and understanding of my cat’s condition. I did think my consultation fee was a bit expensive as Im on universal credit but she is worth it .
June 15, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you for leaving us a review, we really do appreciate it
I’ve been with Goddard Veterinary Group…
I’ve been with Goddard Veterinary Group for years. Friendly polite staff
June 17, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you for the 5 star review, it is very much appreciated!
Feeling reassured
Whilst visiting any vet is not cheap, I always feel reassured after a visit here. The vets are knowledgeable and the reception staff are always helpful.
June 17, 2026
Unprompted review
Reply from Goddard Veterinary Group
Thank you very much
Thank you
Always very attentive and patient staff. My old boy Barney (17) was very well taken care of by Dr Matthew the other day.
June 17, 2026
Unprompted review
Reply from Goddard Veterinary Group
Great stuff, thank you!
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