I've just received a delivery of oil from Goff and want to commend the delivery delivery. Not only was he polite and friendly but also took the trouble to draw my attention to a water leak from an ext... See more
Company replied
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Review summary
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Reviews shaping this summary
The delivery driver was outstanding, he was pleasant, polite and his English was excellent, he had to use nearly all of the hose reel to get to the tank, he was so careful going past the cars, going t... See more
We live on a track, so not easy to get for bigger trucks. Goff never make a big deal about this and usually sends a smaller vehicle. They also turn up when they say they'll turn up which is pretty imp... See more
You always deliver on,or before,due date.Everything seems to work like clockwork and you drivers are very helpful.I have a tricky garden to negotiate and they do well.My only complaint is the price!!I... See more
Company replied
Company details
Information provided by various external sources
Goff Heating Oil is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East. The Goff name and business can be traced back from 1888 when Herbert Goff the Great Grandfather of today’s Managing Director Michael began the business. Goff now serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and your delivery will be from one of these, or from one of the local Goff depots based at strategic points across East Anglia and the South East. Today Goff is proud to still be an independent family business that is recognised as one of the top 5 distributors in the UK (Source Fuel Oil News).
Goff Petroleum
Written by the company
- Better Price... Better Service... Better Use Goff
- Goff Petroleum is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East.
- Family owned and run for over 100 years
- The Goff name and business can be traced back to 1888 when Herbert Goff, the Great Grandfather of today’s Managing Director, Michael began the business.
- Best Price & Service...
- Goff serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and delivered from local Goff depots based at strategic points across East Anglia and the South East.
- Top 5 UK fuel supplier
- We have multiple depots covering East Anglia and the South East, stocked by a fleet of fifteen articulated lorries. We have more than 10,000 feet of delivery hose fitted to over 60 specialist domestic delivery tankers to reach your heating oil tank. We employ more than 150 drivers, sales, workshop, operations, and administration staff keeping your order and our fleet on the move. We are are proud to be one of the UK's top 5 Fuel suppliers.
Contact info
Goff Petroleum, Stanfield Road, NR18 9QY, Wymondham
- 01953 713 555
- domestic@goffpetroleum.co.uk
- www.goffpetroleum.co.uk
4.5
Excellent
24K reviews
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This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
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Always good never any problems and my…
Always good never any problems and my delivery isn’t straightforward
July 23, 2026
On line ordering is so simple
On line ordering is so simple. Order arrived within the timeframe. We had a text and email the day before so we could leave the gates open. Very friendly driver. Can’t see us ordering from anyone else. We’ve used them for multiple orders now. Very satisfied.
July 22, 2026
Reply from Goff Petroleum
Thank you for taking the time to leave a review. It's great to read how simple our online service was for you and the fantastic customer service you received from one our excellent drivers. We look forward to providing you with future orders.
The usual excellent service in…
The usual excellent service in difficult circumstances. Thanks.
July 21, 2026
I have used goff for many years and…
I have used goff for many years and never had any issues with them they always polite and helpful when I call and always deliver when they say they will would not go to any other company now just go straight to goff
July 14, 2026
Reply from Goff Petroleum
Thank you for taking the time to leave a review. We are delighted to read how excellent our customer service team have been with you and we greatly appreciate your longevity in dealing with Goff.
Quick response
Quick response. Someone answers the phone and the oil arrives within two or three days
July 21, 2026
The very prompt and exceedingly quiet…
The very prompt and exceedingly quiet delivery which was much appreciated. Thank you.
July 20, 2026
A Most Professional Company
The delivery was prompt but unfortunately, due to a misreading on my tank monitor, 500 Litres could only be delivered instead of the intended 600. To get a refund was no problem whatsoever.
Although the problems in the Middle East continue, I find that Goff's price is most competitive; I regard them as a most professional company.
July 20, 2026
Excellent prices from a local company
Always a first class service from a local company employing local people. The price is always very competitive without the need to go on comparison websites.
July 11, 2026
Reply from Goff Petroleum
Thank you for taking the time to leave a review, it's much appreciated and we are delighted to see that you are happy with the price.
Recommended company
It was the first time I have used Goff. Normally I used a company that reportedly gave the best price across many companies. Their website went down/got stuck and I remembered the name Goff so googled them and ordered online. It was very easy. I got a good price (as good if not better than the other site). The delivery driver was friendly, hard working and efficient. I would use again.
July 8, 2026
Reply from Goff Petroleum
Thank you for taking the time to leave a review. We are delighted to read how smooth dealing with us online was for the first time and how well our driver worked. We look forward to supplying you in the future.
Easy to order.
Easy to order.
Good communication re order .
Prompt delivery by cheerful delivery driver .
July 16, 2026
Reply from Goff Petroleum
Thank you for taking the time to leave a review. It's great to read your happiness with our delivery and the service from our excellent driver.
Efficient as always
Efficient as always, everything closed back up and left in good order. Thank you.
July 9, 2026
Very easy to order
Very easy to order
Delivery was seamless, good communication on which day it would be delivered
July 16, 2026
Excellent service and delivery
Excellent service and an especially helpful delivery driver who went above and beyond his remit to make the early morning delivery a success.
July 8, 2026
Very quick ,good price .
July 8, 2026
Easy to order and prompt delivery .
July 8, 2026
Without any communication you delivered…
Without any communication you delivered 14 ltr less than I ordered and two weeks later sent a refund.
July 8, 2026
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