GogodocReviews 

589
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

I have had two appointments with Gogodoc and they were great. Far more relaxed and less rushed than the NHS appointments I have had - and off course I got the appointment either the same day or the... See more

Rated 5 out of 5 stars

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

589 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(589)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic GP

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me to the right specialist and always provides excellent care, whether online or in person. I’ve visited multiple times, and his approach has been consistently outstanding.

July 24, 2024
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Reply from Gogodoc

Dear G.A., many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Exceptional care and expertise

I had an excellent experience with Dr. Lavan. He was thorough, attentive, and made me feel completely at ease throughout my visits. His clarifications and compassionate approach truly stand out. I highly recommend Dr. Lavan for anyone seeking medical care!

August 30, 2024
Unprompted review
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Reply from Gogodoc

Dear Prathna, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Brilliant Service

Brilliant service. Fast and great value.

August 21, 2024
Unprompted review
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Reply from Gogodoc

Dear patient,

Thanks for leaving us a 5* review. Always happy to help 🙂🙏

Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent experience

My experience was great. Dr Lavan came prepared and got me a solution to my problem in 5 minutes. Good value and quick service. Will definitely use again when I’m traveling in the UK.

August 16, 2024
Unprompted review
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Reply from Gogodoc

Dear Ciara, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Fantastic service

Dr Lavan is absolutely fantastic. He has helped me over the last year or so and has listened carefully to my problems and has provided me with the best advice on how to go forward. I cannot thank him enough he is such a nice person and highly knowledgeable, I highly recommend him and his team to everyone.

August 12, 2024
Unprompted review
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Reply from Gogodoc

Dear Vrinder, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Brilliant service

Dr Lavan was so helpful. This is the second time I have used their services and I haven’t been let down. Their assessment and help are commendable. I am so grateful to Dr Lavan and it now means my muscle spams are able to be managed properly and safely.

August 14, 2024
Unprompted review
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Reply from Gogodoc

Dear Andrew, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Dubious and proven wrong

Dubious and proven wrong. The lovely doctor went into far more depth and detail, leaving me feeling looked after. Considering the cost, I will use this service every single time now.

July 23, 2024
Unprompted review
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Reply from Gogodoc

Dear Oliver, thank you so much for your wonderful feedback! We are happy to hear that you you had a great experience with our GP and fully enjoyed our services.

If you ever need help in the future we will be happy to welcome you back.

Regards
Gogodoc team

Rated 5 out of 5 stars

Amazing Dr Vanessa Sandhu

A fantastic GP service with Dr Vanessa Sandhu who is a kind, caring, knowledgeable and trustworthy individual. A really easy process and good experience, from start to finish. Booking an appointment is never an issue and email confirmation is received in a timely manner. After receiving a diagnosis, an electronic prescription is received via email and is easily completed by any and all pharmacies. I would highly recommend this GP service and if I could give 1000 stars, then I would, happily!

February 13, 2024
Unprompted review
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Reply from Gogodoc

Dear Brendan, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

First Class. Quick and Efficient.

Being an extremely busy individual I don’t have time to be spending ages trying to book an NHS GP appointment, waiting days to be seen, camping out in the waiting room and then catching a new virus while waiting! Dr Vanessa Sandhu at Gogodoc was absolutely First class. Diagnosed my symptoms straight away, prescription picked up within an hour and problem dealt with. Quick and efficient.

May 21, 2024
Unprompted review
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Reply from Gogodoc

Dear Luke, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 5 out of 5 stars

Dr Lavan is a kind man and a gifted physician.

Dr Lavan is a kind man and a gifted physician. He has the desired attributes of a skilled diagnostician, intent listener, thoughtful communicator, and kind-hearted human being. I was traveling in London and the UK recently, and he helped me when I was frustrated and confused about a possible UTI and/or other possibly related issues. In addition to my discomfort and worry, I was unfamiliar with accessing health care in London. His administrative people and he made it quick and easy for me. He also put a rush on test results for me and communicated promptly. Most of all I appreciate his kind nature and ease with which I could talk to him. I greatly appreciate him being there for me and would recommend him without hesitation.

June 13, 2024
Unprompted review
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Reply from Gogodoc

Dear Tracy, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Great service

Quick easily accessible service, consultation was not rushed and the doctor was able to help. Would definitely use this in the future.

June 28, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Roz, thank you so much for your wonderful feedback! We are happy to hear that you you had a great experience with our GP and fully enjoyed our services.

If you ever need help in the future we will be happy to welcome you back.

Regards
Gogodoc team

Rated 5 out of 5 stars

Dr Lavan is amazing

Dr Lavan is amazing. Responsive, calm, and kind. He really helped us navigate an unfamiliar situation with our 9-year old boy and I cannot recommend him warmly enough.

June 14, 2024
Unprompted review
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Reply from Gogodoc

Dear Chris, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

Rated 1 out of 5 stars

Fraudulent

I submitted a request and paid their fee. Attempted to reach them for several days with no response.
AVOID THIS COMPANY

June 4, 2024
Unprompted review
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Reply from Gogodoc

Hi Lara,

We've requested more details from you last week (email, day of booking, time etc) because there is no records of your name on our system to show that you are one of our patients.

We have yet to receive those details from you.

Can you please email our team at hi@gogodoc.com so that we can investigate this further.

Would appreciate your early response.

Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service

I highly recommend this service to anyone who needs it. The staff go above and beyond, Dr Raj Dhillon listened attentively and ensured I was happy with everything. He prioritised my request. However, I was exceptionally pleased with Hitch, as he went above and beyond for me in terms of advising me and helping me resolve technical issues I was having. I am very pleased with the service Hitch provided as well as Dr Raj Dhillon.

May 29, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Amirah, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

A WONDERFUL SERVICE FROM DR VARATHAN AT GOGODOC

Dr Varathan was very professional and also very personable to deal with. He was very informative about my condition and explained the steps to recovery in detail and also advised on what to do if the recovery does take longer than normal. All explained in everyday language. As I am travelling in the UK and Europe his advice was very reassuring.

May 8, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear C A Johnson, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Amazing service!

From the moment I reached out to Gogodoc, my experience was nothing short of exceptional. The ease of booking an appointment was matched by the warmth and efficiency of the receptionist, Hitch, who not only facilitated a swift scheduling but also greeted me with a comforting presence upon arrival.

Dr. Lavan Varathan stood out as a practitioner who truly values patient care. His approach was both professional and personable, making it easy to discuss health concerns without hesitation. Dr. Varathan’s expertise was evident as he provided clear explanations and thoughtful solutions, ensuring that I left the consultation with a comprehensive understanding of my health plan.

The synergy between Dr. Varathan and Hitch created an atmosphere of genuine care and attention, which is often rare in healthcare settings. It’s clear that Gogodoc prioritizes patient experience, and with professionals like Dr. Varathan and Hitch on their team, it’s a service I would highly recommend to anyone seeking quality medical attention.

May 22, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear John, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

excellent experience with gogodoc

I had an excellent experience with gogodocs: while in severe pain and unable to get an appointment with my GP, a home visit was seamlessly arranged by Hitch and Dr. Varathan arrived in less than one hour, providing very professional and kind service. He also gave me immediate feedback as soon as tests results came in.

May 20, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Francesca, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Gogodoc is a fantastic GP service

Gogodoc is a fantastic GP service. I have used them a couple of times when I am unable to access my own GP through the NHS.
The process is easy to book a telephone appointment with prompt email confirmation and a 3 hour window of when the call back will be. I have never had to wait more than 30mins from booking to receive my call.
The doctors are professional, sympathetic and don't rush you off the phone. They are pleasant to talk to and offer solutions after a thorough discussion of my medical worries.
Once a diagnosis has been given I have received an electronic prescription which is easily dispensed by my local pharmacy.
I would recommend this service and have also felt reassured and listened to after my call. All correspondence is via email if there are any issues and responses are prompt.
I highly reccommend!

May 22, 2024
Unprompted review
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Reply from Gogodoc

Dear Michelle, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

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