First of all - this is a great platform with a ton of functionality. Affordable and intuitive. Their free trial was super helpful and I just completed my onboarding call with Bhavna as a customer. She... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Glenn today. He was incredibly patient and clear while helping me get my toll-free number compliant. He made sure every detail was set correctly and didn't rush t... See more
Company replied
I would give Michelle Mannays 10 Stars ⭐️ ⭐️ ⭐️ ⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️For her helping me to navigate through registration process. and the understanding. I had literally spent hours upon hours trying t... See more
Company replied
The support from the go high level team was excellent, super helpful getting me set up with everything I needed and to answer any questions I had. Tony Joshua was on the call with me and went above an... See more
Company replied
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aditya Kumar helped a lot with…
Aditya Kumar helped a lot with onboarding me. answered all the questions that i had. very respectful man.
April 28, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re happy Aditya Kumar helped make your onboarding smooth and answered all your questions.
Top support on AI Studio
Top support from Rushiraj to help me to understand AI Studio in GHL. Thank you
April 28, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re glad Rushiraj helped you get a better understanding of AI Studio.
Bhavna was extremely helpful and…
Bhavna was extremely helpful and patient! Very patient, I am very grateful for the assistance and feel taken care of.
April 28, 2026
Unprompted review
Reply from HighLevel
Hi Daniel, thank you! We’re so glad Bhavna provided patient and attentive support—you’re in good hands.
Saurabh Verma did a fantastic job…
Saurabh Verma did a fantastic job helping my organization with all IT support related issues. Keep up with the great job.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Carl, thank you! We’re glad Saurabh Verma was able to support your organization so effectively.
Tony Joshua was great to work with!
April 28, 2026
Unprompted review
Reply from HighLevel
Hi Karen, thank you! We appreciate the kind words about Tony Joshua.
Rajat was extremely helpful
Rajat was extremely helpful. Kind and offered lots of options. Listened to my concerns and responded professionally and quickly
April 28, 2026
Unprompted review
Reply from HighLevel
Hi Becky, thank you! We’re glad Rajat provided thoughtful support and gave you helpful options.
John Z
John Z. was great very patient and he get me through the process.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Lorenzo, thank you! We’re happy John Z was able to guide you through the process.
thank you Aditya Kumar for your…
thank you Aditya Kumar for your generous help today and walking me through patiently with all my questions for a fast onboarding!!
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Mei, thank you! We’re glad Aditya Kumar made your onboarding quick and easy.
Great communication skills and very…
Great communication skills and very informative. We hope we get her in the future!
Provided needed solutions and answered all product questions with excellent customer service.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Anthony, thank you! We appreciate your feedback and are glad you had a great support experience.
Reply from HighLevel
Hi Kelly, thank you! We’re glad Gurvinder was able to help.
Aditya was extremely helpful
Aditya was extremely helpful, he went above and beyond to help me, I highly recommend him!!
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Alex, thank you! We’re thrilled Aditya Kumar went above and beyond for you.
Sheenu was very professional and…
Sheenu was very professional and helpful, I'm very grateful for her support and she made the onboarding process smooth and easy. 5 stars!
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Maxwell, thank you! We’re glad Sheenu made your onboarding smooth and professional.
Reply from HighLevel
Hi Alexis, thank you! We appreciate your feedback.
It's been 10 days since you said I…
It's been 10 days since you said I would be contacted and no one has contacted me yet.
L.E: Update: I was contacted by the support department and John was awesome and resolved my issue. I was really pleasantly surprised by John's promptness and level of responsiveness. Thanks for the response and the resolution, but you still have a problem with the platform and I think it's related to the email addresses that are personalized and run on the servers of the company's website domain.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi there, I’m really sorry about that—that’s not the experience we want for you.
I understand how frustrating it must be to wait this long without any follow-up. I’m going to escalate this right away so it gets the attention it deserves. You should be contacted shortly, but if you’re open to it, feel free to share a good time to reach you and I’ll help make sure we connect as soon as possible.
Rajat Good service
April 27, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re glad Rajat provided good service.
Rommel IS what made the difference
Rommel IS what made the difference! He is a master! Thanks!
April 26, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We love hearing this—Rommel will appreciate the shoutout!
Michael Bashant at GHL was super…
Michael Bashant at GHL was super helpful and proactive in helping me setting up my new GHL accounts. Great customer support.
April 25, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re glad Michael Bashant provided proactive and helpful support.
The support team is great
The support team is great. I have literally spent hours of my time with them helping me with setups and answering my questions. They are very very patient and they always make sure to solve my problem or escalate it until it gets solved.
April 22, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you for the thoughtful feedback! We’re glad our team has been able to support you thoroughly and consistently.
Thank you again for your help Raghunath…
Thank you again for your help Raghunath Chandrasekaran.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Herb, thank you! We appreciate the kind words for Raghunath Chandrasekaran.
A young lady named Niki helped me get…
A young lady named Niki helped me get my Gmail back on track from bouncing. She was SUPER friendly and was very patient. THANK YOU AGAIN, NIKI. You got one more thing off my plate today on my day off....
April 26, 2026
Unprompted review
Reply from HighLevel
Hi Ric, thank you! We’re glad Niki was able to help get everything back on track for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.