First of all - this is a great platform with a ton of functionality. Affordable and intuitive. Their free trial was super helpful and I just completed my onboarding call with Bhavna as a customer. She... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Glenn today. He was incredibly patient and clear while helping me get my toll-free number compliant. He made sure every detail was set correctly and didn't rush t... See more
Company replied
I would give Michelle Mannays 10 Stars ⭐️ ⭐️ ⭐️ ⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️For her helping me to navigate through registration process. and the understanding. I had literally spent hours upon hours trying t... See more
Company replied
The support from the go high level team was excellent, super helpful getting me set up with everything I needed and to answer any questions I had. Tony Joshua was on the call with me and went above an... See more
Company replied
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michael Bashant at GHL was super…
Michael Bashant at GHL was super helpful and proactive in helping me setting up my new GHL accounts. Great customer support.
April 25, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re glad Michael Bashant provided proactive and helpful support.
The support team is great
The support team is great. I have literally spent hours of my time with them helping me with setups and answering my questions. They are very very patient and they always make sure to solve my problem or escalate it until it gets solved.
April 22, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you for the thoughtful feedback! We’re glad our team has been able to support you thoroughly and consistently.
Thank you again for your help Raghunath…
Thank you again for your help Raghunath Chandrasekaran.
April 27, 2026
Unprompted review
Reply from HighLevel
Hi Herb, thank you! We appreciate the kind words for Raghunath Chandrasekaran.
A young lady named Niki helped me get…
A young lady named Niki helped me get my Gmail back on track from bouncing. She was SUPER friendly and was very patient. THANK YOU AGAIN, NIKI. You got one more thing off my plate today on my day off....
April 26, 2026
Unprompted review
Reply from HighLevel
Hi Ric, thank you! We’re glad Niki was able to help get everything back on track for you.
Gurvinder Singh was able to fix my…
Gurvinder Singh was able to fix my email issue that I was having for over a week. He took the time to understand what I needed and helped me resolve the issue. Thank you Gurvinder Singh!
April 26, 2026
Unprompted review
Reply from HighLevel
Hi Danielle, thank you! We’re glad Gurvinder Singh was able to resolve your issue after such a long wait.
Kajal Panjwani very helpful and patient
April 26, 2026
Unprompted review
Reply from HighLevel
Hi Garrett, thank you! We appreciate your feedback on Kajal Panjwani.
Kajal was very efficient
Kajal was very efficient, problem solved in 5 minutes.
April 26, 2026
Unprompted review
Reply from HighLevel
Hi Adrien, thank you! We’re glad Kajal was able to resolve your issue so quickly.
I was confused about email settings
I was confused about email settings. The support person helped me out. His communication in explaining to me what was going on was "excellent"!
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Charles, thank you! We’re glad the support team was able to clearly explain everything and help you out.
Arjun Ashok has helped me fix the…
Arjun Ashok has helped me fix the problem I called about 5 times previously. He was very helpful and took the time to understand my issues and help me step by step. 10 out of 10 experience I had today.
Thank you, Arjun Ashok!!
April 25, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re thrilled Arjun Ashok was able to finally resolve your issue and deliver a 10/10 experience.
Ritesh was very professional and…
Ritesh was very professional and exceeded my expectations. Awesome customer support. Lucky to have such a knowledgeable expert.
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Shane, thank you! We’re glad Ritesh exceeded your expectations—he’ll appreciate this.
My experience with Teja Varanasi has…One of my BEST Experiences if not The Best
My experience with Teja Varanasi has been awesome, he has been extremely patience and understanding to my needs and desires for my success. I believe he should be considered for any and all promotions and advancements in your organization. I really am excited even the more about my project and relationship with GHL, I can't wait 'til I make my very first successful close and pursue affiliates status with your organization as well. Thx abundantly for Teja he is a Godsend.
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Stevonne, thank you for such a thoughtful message! We’re thrilled Teja Varanasi made such a meaningful impact on your experience and journey.
Amazing Tool and Amazing Support
Their support is always helpful and the tool is amazing. Just spoke with Ravi who helped me get my site live again after some issues with my domain provider.
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Ben, thank you! We’re glad Ravi was able to get your site back up and running smoothly.
Ben was amazing!
April 25, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We appreciate the kind words about Ben.
Carl at support was INCREDIBLE
Carl at support was INCREDIBLE! He truly made my HighLevel experience the best it could be. He's quick and gets things done. I truly wouldn't have stuck with HighLevel if it weren't for Carl. He should be the manager there if he isn't already.
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Ryan, thank you for the amazing feedback! We’re thrilled Carl made such a strong impact on your experience.
Fair
I had a tech issue that the GHL colleagues couldn't solve, I had to solve it myself and was unhappy. Then I got a phone call from Jon Evans, offering me a 3-month discount as I was unhappy with how they handled the situation. Thank you Jonathan
April 25, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you for sharing your experience—we’re really sorry to hear this, especially after you’ve been with us for a year.
We understand how critical it is when technical issues impact your ads and business operations, and this is not the level of support we aim to provide. We’d really like the opportunity to make this right.
Our Customer Retention team will be reaching out to you personally to review your case and help get this resolved as quickly as possible.
Vishal was amazing he was fast and…
Vishal was amazing he was fast and accurate
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Maliek, thank you! We’re glad Vishal provided fast and accurate support.
Celyn was a great help today sorting…
Celyn was a great help today sorting out a Twilio phone number
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Julian, thank you! We’re glad Celyn was able to help resolve your Twilio number issue.
Shawn Berry did a great job!
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Mike, thank you! We appreciate the shoutout for Shawn Berry.
Insha Gauri was great .
Insha Gauri was great .. helped me like it was her account...
April 25, 2026
Unprompted review
Reply from HighLevel
Hi Danish, thank you! We’re glad Insha Gauri provided such dedicated support.
Aditya Kumar was great for his service
Aditya Kumar was great for his service. thank you
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Luc, thank you! We’re glad Aditya Kumar delivered great service.
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