First of all - this is a great platform with a ton of functionality. Affordable and intuitive. Their free trial was super helpful and I just completed my onboarding call with Bhavna as a customer. She... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Glenn today. He was incredibly patient and clear while helping me get my toll-free number compliant. He made sure every detail was set correctly and didn't rush t... See more
Company replied
I would give Michelle Mannays 10 Stars ⭐️ ⭐️ ⭐️ ⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️For her helping me to navigate through registration process. and the understanding. I had literally spent hours upon hours trying t... See more
Company replied
The support from the go high level team was excellent, super helpful getting me set up with everything I needed and to answer any questions I had. Tony Joshua was on the call with me and went above an... See more
Company replied
Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Ravi
Great service from Ravi. All my questions were answered.
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Brenda, thank you! We’re glad Ravi was able to answer all your questions.
Glenn H is a perfect rep!
Glenn H is a perfect rep!! I wish I could give him 10 stars!! I think he should get a raise!
April 24, 2026
Unprompted review
Reply from HighLevel
Hi John, thank you for the amazing feedback! We’re thrilled Glenn H made such a strong impression—he’ll love hearing this ⭐
Pooshan was so patient with my numerous…
Pooshan was so patient with my numerous questions and he had all the answers for them. He really know his stuff. Awesome. Thank you Pooshan
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Lien, thank you for the kind words! We’re so glad Pooshan was able to answer all your questions and provide such knowledgeable support—he’ll really appreciate this!
Reply from HighLevel
Hi Chris, thank you! We appreciate the shoutout for Aditya Kumar—glad he made a great impression.
Tony Joshua was amazing help
Tony Joshua was amazing help, and made the process of registering my products very easy 10/10 recommend. Thanks Tony
April 24, 2026
Unprompted review
Reply from HighLevel
Hi Cris, thank you for the amazing feedback! We’re glad Tony Joshua made the registration process smooth and easy—he’ll appreciate the 10/10!
Kartik is amazing and very helpful i…
Kartik is amazing and very helpful i only want to speak to him from now on he is truely incrediable
January 24, 2026
Unprompted review
Reply from HighLevel
Hi Amy, thank you so much! We’re thrilled Kartik made such a strong impact—he’ll definitely appreciate your kind words.
So grateful for Michael Bashant!
Michael went above and beyond to help me move things along in my GoHighLevel process. Before connecting with him, I felt like I was getting sent in circles and wasn’t making the progress I needed. Michael took the time to actually look through my account, understand what was going on, and help me make the changes I needed step by step.
He was extremely professional, patient, kind, and thorough. His communication was excellent, and he made sure to keep in touch and follow through instead of just giving me generic answers. I genuinely felt like he cared about helping me get everything resolved.
I’m so grateful for his support and professionalism. He made a stressful process feel much easier, and I truly appreciate the time and effort he put into helping me. GoHighLevel is lucky to have him!
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Lindsay, thank you for such a thoughtful review! We’re so glad Michael Bashant was able to step in, provide clarity, and help move things forward. We’ll be sure to share this with him—he’ll really appreciate it.
I had a one-on-one session with Pooja…
I had a one-on-one session with Pooja Adatia and it was extremely helpful. She took the time to understand my setup and provided clear, actionable guidance that I was able to implement right away. Her knowledge of Go High Level is impressive, and she made everything easy to follow. Highly recommend working with her if you want to get the most out of the platform.
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Kevin, thank you for the great feedback! We’re happy Pooja Adatia was able to provide clear, actionable guidance to help you get the most out of the platform.
Reply from HighLevel
Hi Maria, thank you so much! We’re glad you found the support helpful.
A delightful surprise
First of all - this is a great platform with a ton of functionality. Affordable and intuitive. Their free trial was super helpful and I just completed my onboarding call with Bhavna as a customer. She is great - patient, thorough, and clearly knows the tool and how to make the most of it. A powerful combo! I was referred by a friend and colleague, and I would recommend this after beginning to unlock some of the many tools available.
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Trina, thank you for such a thoughtful review! We’re excited to hear you’re unlocking the platform’s potential and that Bhavna made your onboarding experience smooth and valuable.
Maddamula was awesome
Maddamula was awesome. Solved a complex problem and made sure we didn't lose all the data. Thank you!
April 23, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We’re so glad Maddamula was able to solve the issue and protect your data—that’s what we’re here for.
Glenn was fantastic with compliance!
I had a great experience working with Glenn today. He was incredibly patient and clear while helping me get my toll-free number compliant. He made sure every detail was set correctly and didn't rush the process. Highly recommend his support!
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Andy, thank you for sharing! We’re glad Glenn was able to guide you through compliance with patience and attention to detail.
Mayuri was really supportive
Mayuri was really supportive, really appreciate her
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Henry, thank you! We’re glad Mayuri was supportive—appreciate the feedback.
Macy
Macy , was tremendously kind, efficient and patient during the all session, she replied to all my questions in a clear and specific way.
10/10
April 23, 2026
Unprompted review
Reply from HighLevel
Hi Antonio, thank you for the 10/10! We’re glad Macy provided a clear, patient, and efficient session.
My onboarding specialist Pradeep
My onboarding specialist, Pradeep, was very special and thorough with his explanations, extremely patient with me as I am an enthusiastic beginner. I am very excited to get this up and running, and after today, I believe I am in good hands. Thank you, Pradeep and High Level.
April 23, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you for sharing! We’re so glad Pradeep made your onboarding experience clear and supportive—excited for your journey ahead.
Had an issue wirh my domain stuck in…
Had an issue wirh my domain stuck in another sub account. One of their customer support reps was able to fix it for me. No headache and was super nice about it. GHL has been a great to me and my business. It is like no other.
April 22, 2026
Unprompted review
Reply from HighLevel
Hi Mark, thank you for sharing! We’re glad the team was able to resolve your domain issue quickly and make the process hassle-free.
John Z was amazing!!!
April 22, 2026
Unprompted review
Reply from HighLevel
Hi there, thank you! We appreciate the shoutout for John Z.
Thank you Prajwal
Prajwal was very patient in helping me understand the platform and how to get started. I came into the call with little to no knowledge and left feeling more confident about HighLevel.
April 22, 2026
Unprompted review
Reply from HighLevel
Hi Adedolapo, thank you for sharing! We’re glad Prajwal helped build your confidence and get you started on the platform.
Bharti was AMAZING!!
Bharti was AMAZING!!! She was able to help me with a tech issue with connecting with tech that no one else could figure out after calling several times. THEN she helped me with my original concerns. She was clear and concise in her communication. She was extremely patient and professional in answering my questions and attending to my issues. Again, Bharti is AMAZING. A BIG THANK YOU, Bharti !!!
August 27, 2025
Unprompted review
Reply from HighLevel
Hi there, thank you for the amazing feedback! We’re thrilled Bharti was able to resolve both your technical issue and original concerns—she’ll truly appreciate this.
Sam W. is the MAN!!!
Sam W. is amazing!! He helped us set up our business account. He connected our website, helped us register our business and understand workflows, lead capturing and all the things we need to be sucessful.
April 22, 2026
Unprompted review
Reply from HighLevel
Hi Felipe, thank you so much! We’re glad Sam W. was able to help set everything up and get you on the right track for success.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.