Goigi Reviews 

152
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

GOIGI is not recommended. I am glad we did not go with their service. In fact they are criminal hiding behind international lines. When i said we will stay local, GOIGI staff proceeded to hack our... See more

Rated 5 out of 5 stars

Sayan and his team are exceptionally professional, timely and get things done faster than I can keep up sometimes. Payel is an incredible design lead - a taskmaster of the highest caliber, tough and e... See more

Rated 4 out of 5 stars

The design team worked in complete co-ordination with our matrimonial theme for Bengali grooms and brides for our website BengaliHearts.com. They also came up with unique and valuable suggestions.... See more

Rated 5 out of 5 stars

Henderson International Australia P/L. has been assisted by GOIGI for the last five years. Their service has been exemplary, accurate and to the point. Not only has their professionalism impre... See more

Company details

Written by the company

Greetings of the day from GOIGI - a team of stellar technologists and creative wizards!! We take great pleasure in introducing our esteemed organization- IGLOBAL IMPACT ITES PVT. LTD. (GOIGI) to you, driven by the objective of boosting your business venture digitally. With headquarters in Durgapur, West Bengal, India, GOIGI has bloomed as a client-centric IT organization with a customer base across the globe since its inception on 19th Dec 2012. While endowing our clients with outstanding digital solutions, we aspire to shape a perfect amalgam of our distinguished creativity and state-of-the-art technology. With a team of talented tech geeks, we try to plan an end-to-end, coherent work process where we will deploy cutting-edge technologies to make the end product feature-rich, intuitive, user- focused and ROI-driven.


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3.9

Great

TrustScore 4 out of 5

152 reviews

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No recent history of asking for reviews

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Replied to 83% of negative reviews

Typically takes over 1 month to reply

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3.9

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(152)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Public Warning & Feedback

Public Warning & Feedback – Goigi IGLOBAL IMPACT ITES PVT LTD

I am sharing this feedback to warn others based on my documented experience with Goigi IGLOBAL IMPACT ITES PVT LTD.

I hired this company in May 2025 to develop a website for my non-profit organization. I paid approximately $600 CAD. The project was delivered in June 2025, nearly two months late.

Shortly after delivery, I began experiencing issues with unreasonable post-delivery charges. When I later requested the creation of two basic email addresses, I was asked to pay an additional $200, which forced me to hire another IT professional instead.

Documented Timeline (Key Facts)

December 12, 2025: I called Goigi once. The website was fully functional at that time.

December 14, 2025: My independent IT professional made updates to the live website (content and images).

December 17, 2025: I missed five (5) calls from Goigi from the number +1 415-796-0156 while I was on vacation with my family.

December 22, 2025: I gave a presentation about my non-profit organization to friends, using the website live. It was fully accessible and working.

December 24, 2025: The website was still up and running.

After December 24: The website suddenly reverted to a broken/default WordPress state without my authorization.

January 2, 2026: I contacted their customer support. I was told that Sayan Bhadury (Team Leader) would contact me and explain how the website could be “restored.”

Major Red Flags

Instead of restoring the existing website or releasing my files, Goigi:

Denied any responsibility despite the website working as late as December 24

Claimed they had “no access” while simultaneously offering to “restore” the site

Conditioned investigation and restoration on purchasing an Annual Maintenance Contract (AMC)

Demanded $420–$450 CAD to restore a website that already existed and had been paid for

Attempted to reframe the issue as “expired maintenance” rather than addressing the disappearance of a functioning website

At multiple points, I clearly requested either:

Restoration of my existing website at no or reasonable cost, or

Immediate delivery of all website files, source code, and database backups

Both requests were refused unless I prepaid an AMC.

After my final formal message disputing their claims and requesting logs, backups, and file release, they stopped responding entirely.

Security Concerns

Due to the seriousness of the situation, I was forced to:

Change all passwords for Hostinger, GoDaddy, and WordPress

Report the matter to Hostinger and GoDaddy

Escalate the issue as a potential security and access violation

Conclusion

This experience involved:

Missed deadlines

Excessive and unjustified charges

Refusal to release client-owned assets

Pressure to pay for restoration of an already paid website

Complete silence after formal escalation

Based on the facts above, I strongly advise anyone considering Goigi IGLOBAL IMPACT ITES PVT LTD to proceed with extreme caution. Make sure you:

Control your own hosting and backups

Get everything in writing

Clarify post-delivery access and exit rights

Avoid giving full control without safeguards

I would not recommend this company.

January 4, 2026
Unprompted review
Goigi logo

Reply from Goigi

Dear Patrick Ngoma,

We are sorry that you experienced these difficulties; however, GOIGI firmly disputes several allegations in your review.

Your website project was completed, made live, and delivered, while several additional requests were also accommodated. As agreed, GOIGI provided three months of complimentary maintenance. After that period, responsibility for ongoing maintenance, hosting, backups, security, and third-party changes rested with the website owner unless a separate maintenance agreement was purchased.

Your own timeline confirms that an independent IT professional modified the live website after handover. GOIGI did not disable, alter, or revert your website, and no server log, access record, or other technical evidence has been provided connecting our team to the subsequent issue.

Offering a paid investigation or restoration service after the complimentary maintenance period expired was not an admission of responsibility. It was an offer of additional technical support outside the original project scope.

Therefore, while we acknowledge your concerns, the allegation that GOIGI caused the website failure or accessed it without authorisation remains unsubstantiated. We remain willing to review any credible technical evidence sent to us by email.

Sincerely,
Management Team
GOIGI

Rated 1 out of 5 stars

Scam company to avoid

I had a small project for Goigi to work on. I spoke with Kaustav. He seemed polite and knowledgeable about copying software from one server to another.
This small project took a couple hours and there was no issues.

Months later I wanted Goigi to work on another more complicated project. He said that it would take about 3-4 weeks and cost 2K. I gave him half down and I asked him if can check the code from a previous company. He said at No charge. Weeks go by, and all I got was excuse after excuse. That their was an Indian holiday and another vacation time and just excuse after excuse. 5 weeks go by and NOTHING I asked for was done. They presented a report on the website that I didn't ask for and then said now the project is going to cost 3K.

Beware of this scam company since they don't perform and try and screw you out of more money with Nothing in return.

November 21, 2025
Unprompted review
Goigi logo

Reply from Goigi

To Eric and the Trustpilot Content Integrity Team,

Eric, your review acknowledges that GOIGI successfully completed your first project within a few hours and without any issues. This directly contradicts the generalised characterisation of GOIGI as a “scam company.”

Regarding the second project, your review does not accurately present the complete scope, communications, or circumstances surrounding the engagement.

The original quotation of USD 2,000 and estimated timeline of three to four weeks applied exclusively to the agreed Scope of Work. As with any professional development contract, the estimate was based on the original requirements remaining unchanged and on the timely availability of all necessary access, information, approvals, and existing source code.

GOIGI agreed to conduct an initial review of the previous company’s code without an additional assessment fee. However, this complimentary review did not mean that every correction, new feature, modification, or additional requirement discovered or subsequently requested would also be completed free of charge.

During the project, numerous requirements were introduced that were outside the original agreed scope. GOIGI clearly explained that these additions would require further development time and an additional budget. The revised USD 3,000 quotation was therefore not an arbitrary increase to the original price; it reflected the expanded requirements you requested.

GOIGI works according to a fixed and documented Scope of Work. Additional functionality cannot reasonably be demanded without a corresponding adjustment to the cost and delivery timeline. Unfortunately, you expected multiple additional requirements to be included without any additional payment and then unilaterally discontinued the engagement when the scope adjustment was communicated.

The statement that “nothing” was completed is also inaccurate. Our technical team reviewed the existing application and code and prepared a technical assessment report identifying the condition of the system and the work required. Legitimate office holidays and scheduled closures were communicated transparently and were not attempts to avoid the project.

GOIGI did not take your payment without performing work, nor did we attempt to demand additional money without justification. The engagement was interrupted after you rejected the revised scope and discontinued the agreed process before the expanded project could be completed.

We categorically reject the terms “scam” and “screw you out of more money.” These are serious and damaging accusations unsupported by the project documentation. While your review relates to an actual engagement, we consider its presentation materially incomplete, misleading, and unsubstantiated.

We remain willing to review the original Scope of Work, additional requests, technical report, payment records, and written communications with you or Trustpilot. Any relevant documentation may be sent to our email.

Sincerely,
Management Team
GOIGI

Rated 5 out of 5 stars

thanks for your support

thanks for your support, site was great! love the service and quality, and most certrainly worth the price

Fun fact: before i hired goigo, i paid for an internal onshore, US based website designer, and the process was awful, as well the previous site. and gogi fixed things and made it right !

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

To Payel and her entire web development…

To Payel and her entire web development team,
I wanted to express my deepest gratitude and commendation for the outstanding work you've done on our new website. The final product not only meets but far exceeds our expectations, and that is a direct result of your exceptional professionalism, punctuality, and deep technical knowledge.
From the very beginning, your professionalism was evident. Every interaction was clear, respectful, and focused on understanding our vision. You made the process feel seamless and collaborative, which is a rare and valued quality.
Your punctuality was equally impressive. You consistently met every deadline and milestone, ensuring the project stayed on track without any delays. This reliability allowed us to plan effectively and gave us complete confidence throughout the entire development cycle.
Finally, your deep knowledge of web development and design was the cornerstone of this project's success. You not only implemented our requests flawlessly but also provided invaluable insights and suggestions that significantly improved the final result. Your expertise turned what could have been a standard project into a truly remarkable one.
Thank you for your hard work, dedication, and for creating a website we are incredibly proud of. It was a true pleasure working with such a talented and reliable team.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY!

Do not trust this companies fake promises. Very very bad company. They only take money,do nothing. They also manipulate client's information. They are basically a SCAMMER.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM – AVOID AT ALL COSTS
I was scammed out of £200 by this company. They promised services and delivered absolutely nothing. After taking the payment, they constantly spammed me with phone calls but provided no work, no progress, and no value whatsoever.

It’s a complete con — just empty promises and pressure tactics. Do not trust them. They talk a good game to get your money, then vanish or bombard you with useless calls. I strongly recommend staying away from Goigi.

Save your money and go elsewhere.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Joining this company as a Business…

Joining this company as a Business Development Executive was the biggest mistake of my career. From day one, there was zero onboarding, no strategy, and no real support. I was expected to close deals without any marketing backing, no usable CRM, and outdated materials that looked like they were thrown together in 2010.

Management had no clue how sales or business development works. You’re pressured to hit insane targets without being given the tools or freedom to actually do your job.

The internal politics are brutal. Promotions and recognition go to bootlickers, not performers. If you question anything or suggest a better way to do things, you’re seen as a threat. Meanwhile, leadership takes credit for your wins and blames you when things go wrong — even when it’s due to their own bad decisions.

There is absolutely no vision or growth path. You’re just a disposable sales machine to them. If you're a BD professional who values your skills and self-respect, stay far, far away from this place.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company as long as…

Stay away from this company as long as the synonym of toxicity the so called gm Kustav dutta in power. Iglobal don't provide
you salary slip and physical joining latter that they provide has no value in any other company. Also there is no Job security and privacy.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

The experience was horrible

The experience was horrible. The so called General Manager Kaustav Dutta is a mess to the company who knows nothing about sales It is because of him the company is standing still and going nowhere. Do not believe me experience it once joining the company and you will come to know. I have given 2 years of my carrier to the company and still haven’t got my last salary and incentive which is a very common thing in Goigi. BEWARE OF THIS COMPANY!!!!! Think 1000 times before joining this company.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

I recently partnered with GOIGI Digital…

I recently partnered with GOIGI Digital Marketing Services for SEO, and the experience has been nothing short of outstanding. From the very beginning, their team demonstrated a deep understanding of search engine optimization and crafted a tailored strategy to meet our specific business goals.
One of the standout aspects of working with GOIGI was their commitment to transparency. They provided detailed monthly reports, highlighting keyword rankings, organic traffic growth, and actionable insights. Within three months, we saw a significant improvement in our search engine rankings—several of our target keywords moved to the first page of Google, resulting in a noticeable uptick in organic leads.

Communication was seamless throughout the process. The team was always available to answer questions, provide updates, and suggest optimization strategies to improve our online visibility. Their proactive approach and willingness to go the extra mile made a real difference.
If you're looking for a reliable and results-driven SEO partner, I highly recommend GOIGI Digital Marketing Services. Their expertise and dedication have made a tangible impact on our business, and we look forward to continuing our collaboration.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

🤟😎🤟 Of the literal Thousands of people…

🤟😎🤟 Of the literal Thousands of people I have worked with over the last Decade as CEO of "Style M Studios" multimedia production company, the wonderful folks at Goigi.com were the most Professional, and Pleasant people,e with whom to Creatively Collaborate. 🤟😎🤟

❤️😸❤️ I consider them to be not just my Employees, but rather my Not-so-Silent Partners in my various Business Endeavors, which have increased their earning potential X10 in the brief few months since we have been working together. ✨️❤️✨️

🤑😝🤑 On a Scale of 1 to 10, I give them 113. I would Highly Recommend them to anyone who needs a Website made, or SEO or Social Media Marketing done to Promote that Website, or any other Project? KUDOS to GOIGI. Keep up the Great Work. 🤑😝🤑

Sincerely,
🤟😎🤟 Mick Tobyn (aka "M.C. Tobyn" on SPOTIFY) 🤟😎🤟

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Goigi Is Technically Awesome & Customer-Centric

I recently had the pleasure of working with Goigi, and I must say, my experience was nothing short of amazing! From the very beginning, their team demonstrated professionalism, expertise, and a true commitment to delivering top-notch results.

Their customer support was incredibly responsive and went above and beyond to address my concerns promptly. The team’s deep knowledge and innovative solutions were instrumental in helping my project achieve its goals. Every step of the process was smooth, and I felt fully supported throughout.

What impressed me most was Goigi's attention to detail and their ability to turn my vision into reality. They exceeded my expectations in terms of quality, timeliness, and communication. Their dedication to excellence is evident in every interaction.

If you're looking for a company that genuinely cares about its clients and delivers exceptional results, I wholeheartedly recommend Goigi. They are truly a cut above the rest!

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t ever do business with GOIGI

This company has been calling me for years. A few months ago they called me again and I explained to them that I did not want to use their services and add me to their do not call list, Instead, they called me at least 30 times within an hour. I eventually blocked their number. Today, I received another call from them. I explained to the person that called me about my last experience with them and his response was how many times did I call you today? I told him what does that matter when I blocked your company from calling me. What does this guy do? He rudely hangs up.

Stay away from GOIGI.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS 🤡🚥💰🌐🫏🫧💸

These people are NOT TRUSTWORTHY. If you start a project with them 1. you'll notice that they will live your website waaaay before it's finished. 2. You will notice a lot of visitors on your site even though you haven't started advertising--ask yourself: why are so many visitors coming to my UNFINISHED site? (They will tell you they need to live the site to attach the shopping cart) 3. Check your email logs. Chances are there is an email address created from your domain that you did not authorize and have no access to. Look at the IP addresses. 4. You may or may not receive an insignificant amount of money Venmo'd to you from a complete stranger. 5. They will delay the project as long as they can to do whatever they are doing on your domain behind the scenes. 6. As a bonus they will overcharge you for services they have no intention of delivering. THEY JUST NEED YOUR DOMAIN SO THEY CAN CONTINUE USING YOU AS A MULE. If any of the above sounds familiar revoke access, turn on 2FA, change your password including your ftp password.

June 5, 2024
Unprompted review
Goigi logo

Reply from Goigi

Hi Amari Divine,

At GOIGI.COM, we take all feedback seriously and are committed to continuously improving our services. We regret to inform you that after thoroughly searching our records, we were unable to locate any information that matches the details provided in your review. To better understand and resolve the issues you mentioned, we kindly request that you provide us with some additional information. This will allow us to identify your account and review your case in detail.

Please provide us with the following details at your earliest convenience:

Project Name:
Project Initiation Date:
Full Name:
Email ID:
Phone Number:

With this information, we will be able to locate your account and investigate the matter thoroughly. Our goal is to ensure that every customer receives the highest level of service and satisfaction.

You can reach us directly at info@goigi.com. We look forward to hearing from you soon and resolving any issues if you have experienced.

Thank you & we look forward to your reply at the earliest.

Rated 5 out of 5 stars

Great site for my fitness business

I run a fitness gym in Dallas, Texas and this team goigi did a lovely site for my business. I want to Thank the entire team especially the project manager and the business consultant team who quickly understand the requirement and had my site delivered in a quick turn around in less than a month. Thanks a lot goigi. I highly recommend this team.

October 18, 2024
Unprompted review

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