Gold Arts Sussex - BrightonReviews 

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Called up on Saturday afternoon to arrange an appraisal and dropped my ring off a few hours later. I was greeted by Kim, who was incredibly friendly and made the whole process effortless. I then received a call at 9am on Monday morning to let me know my ring was ready to collect — a fantastic turnaround! Great service all round, would highly recommend!

I am on holiday in Brighton and called into Gold Arts this afternoon because a link on my watch bracelet had come undone. I was helped by Kim who was extremely helpful, professional and knowledgeable. I couldn't have asked for better service. While I was waiting Kim was helping a couple who were choosing wedding rings she was absolutely brilliant. They were looking at vintage and new rings and she explained the difference in gold standards and quality. She ensured the couple knew the best value for money and were happy with their choice. Kim is an example of an exemplary salesperson. If you're thinking of purchasing jewellery I would highly recommend visiting and having a chat with Kim. The shop has a great selection of jewellery and I'll definitely drop in again the next time I'm in Brighton

Emma and Michelle were so helpful when I came in with very stuck engagement and wedding rings. Friendly, professional and very good at putting me at my ease when cutting my rings off. I’m looking forward to going back for them to be resized when my finger’s gone back to a normal shape!

Wonderful staff and great help, let our dog in and were very kind to her. Just needed help with my ring as it was bent slightly out of shape and they were super helpful, would definitely go back again!

Fantastic service from Michelle Reed today.

A friend took my disabled husband into Gold Arts, the Lanes, Brighton to get my engagement ring checked and cleaned in advance of our wedding anniversary.

Not only did the get a chair for my husband to sit on as he can be very wobbly on his legs but managed to check it over and cleaned there and then.

I can’t believe how sparkly the whole ring looks.

Excellent service and would thoroughly recommend anyone to go there

One of the best jewellery shops in The Lanes. Competitively priced jewellery and lovely helpful staff who do not pressurise their customers make for a really enjoyable experience. Have bought and sold several items here over the past 15 years. Highly recommended.

The necklace locket and charm were received very well packed and beautifully presented very efficiently and quickly posted and arrived in plenty of time for my daughters birthday
I cannot thank you enough for being able to present them to her on her 60th birthday
She was so pleased with them and has worn them since she had them
Many thanks
Ivy Chandler

Clogau ring is beautiful. Always answered my queries by email very promptly. Very quick delivery. Excellent service.

Called in with a vintage identity bracelet that had some charms on that I wanted removing. I was expecting to leave it there but was told it could be done there and then. 2 minutes later it was done. And really it couldn’t have been cheaper! I was speechless. Highly recommended 🙏🏻😊

Fantastic service from Gold Arts Brighton. Insurance valuation portfolio was very thorough, including photographs and very detailed assessment for each piece. Have also used the store's watch battery service, again first class. Can definitely recommend Gold Arts for all your jewellery and watch requirements.

Great customer service from Michelle and Emma (again)
They are a great team, very helpful and talk through all the options.
I won't go anywhere else in the future and wholeheartedly recommend Gold Arts

I’ve been going to Gold Arts for years after a recommendation from a friend who is a jeweller. They have been brilliant in remodelling old jewellery that I no longer wear, as well as custom making new items.
Last Saturday I went in with a couple of items that needed work, which the lovely Michelle helped me with and whilst I was there one of their fabulous Goldsmith’s (Joseph) very kindly straightened out my gold bangle and repolished it. It literally looks brand new!
Can’t recommend them highly enough.

Great service. Always helpful.

Michelle and Emma at Gold Arts are fantastic. I took my late Nan's wedding ring and a five diamond ring in to them to be restyled into a single ring. Nothing was too much trouble and Joseph's skill in carrying out the works is just amazing. I can't thank them all enough. We've been using this shop for over 30 years and it just gets better and better.

Michelle went above and beyond to help us when we needed advice and help with a ring we had bought elsewhere. Their professional experience and knowledge really stands out. We never felt rushed and always listened to. I now have the perfect engagement ring from them. Will be returning when the time comes to purchase our wedding rings. Thank you so much!

Brilliant service in both the Brighton and Chichester stores. Both teams were so helpful proving honest, expert advice with an engagement ring. We couldn’t recommend highly enough, thank you for all your help.

Excellent service, the charm was lovely and made our Daughter very happy.
Thank you for all your efforts
Regards
Mike

Stop your search for the best jewellers in Brighton! Gold Arts is it. Special mention must go to Kim Hayward whose expertise and patient advice meant we left with 3 absolutely beautiful rings. We are completely delighted with our purchases which given the quality of the jewellery were very competitively priced. We would not hesitate to recommend Gold Arts.

They couldn’t have been more helpful. Fixing things immediately! Would highly recommend

Michelle was so friendly, welcoming and knowledgeable. I had gone in at a friend's recommendation. She had had her engagement and wedding rings oh so gently cut off, she wears them continuously, the needed making a little larger. She was so overjoyed with the results and how clean and sparkly they were. Hence her recommendation. So, I had taken my friend's silverc necklace for cleaning. Thus had huge sentimental importantance to her that I was a little nervous. There was no need as Michelle certainly knows her stuff and enjoys doing it. Would highly recommend this establishment for purchases, alterations, cleaning and more. Very happy customer.