The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... See more
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Wow just Wow, so quick and efficient, gathered up some broken gold jewellry and watches, no idea how much it totalled. I received a lot more than I ever expected, that was transferred to my bank accou... See more
Company replied
Honestly, everything went without a hitch from beginning to end. Great communication. I cannot fault anything. What was advised/promised was all honoured. In fact prices had gone up a little and so I... See more
Company replied
Very impressed with this company. I was really nervous about sending £800 worth of gold in an envelope and even questioned whether the online reviews were genuine. They sent me a pre paid envelope, I... See more
Company details
About The GoldMonkeys
Written by the company
GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
4.9
Excellent
454 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Really happy with my experience using…
Really happy with my experience using GoldMonkeys. The whole process was quick and straightforward - from receiving the pack to sending my items off. They kept me updated, provided a clear breakdown after testing, and the final offer was fair. Payment was made very quickly after I accepted, which was a big plus. I also appreciated the transparency about a non-gold item and the option to have it returned. Overall, a smooth and trustworthy service - would definitely recommend.
April 20, 2026
Reply from The GoldMonkeys
Dear Linda
Thank you for taking the time to leave such a thoughtful and detailed review — this really does capture the GoldMonkeys experience from end to end.
We're particularly glad you mentioned the non-gold item. This is something we feel strongly about: if any piece in your parcel turns out not to be gold or silver, we'll always tell you clearly and give you the option to have it returned at no cost. There are no deductions, no disposal fees, and no pressure — it's your item and you deserve to know exactly what you're sending. For anyone who has inherited jewellery or is unsure what they have, this is worth knowing before you choose a gold buyer.
The pack, the testing, the itemised breakdown, the update at each stage, and same-day payment on acceptance — you've described the full process exactly as we design it. Clear communication at every step isn't an afterthought for us; it's the thing that makes selling gold feel trustworthy rather than stressful.
Thank you again for the recommendation. We hope to hear from you again!
Best wishes
The GoldMonkeys
Frim.beginnimg to end so quickl so…
Frim.beginnimg to end so quickl so professionsl and everything all documented
April 15, 2026
Reply from The GoldMonkeys
Hello
Thank you very much indeed for your review!
Best wishes
The GoldMonkeys
Fair and transparent
Have used them twice and both times they were super quick, professional and transparent. Also refreshingly fair –reflected an increase in value without any prompting. Would recommend.
April 17, 2026
Unprompted review
Reply from The GoldMonkeys
Hello
Thank you for coming back to us a second time — and for leaving this review. Repeat customers are the best measure of whether we're doing things right.
The detail you've highlighted is one we're genuinely proud of. When gold prices move between the time a quote is issued and the time your items are tested, we reflect the higher value automatically — no need to ask, no need to negotiate. If the market has moved in your favour, you should benefit from that. It's simply the right thing to do.
For anyone comparing gold buyers in the UK, this is worth paying attention to. Not every buyer will voluntarily adjust upward when spot prices rise between quote and payment. At GoldMonkeys, that's standard practice.
Quick, professional, transparent — and a final payment that reflected the best available rate at the time of testing. That's what we aim for every time. Thank you again for choosing us!
Best wishes
The GoldMonkeys
Excellent service
Excellent service, quick response,offered more than I expected, and money paid quickly into my account. Would definitely recommend.
April 17, 2026
Reply from The GoldMonkeys
Dear Ms. Foster
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
Very professional and polite and…
Very professional and polite and immediately paid. Highly recommended
April 11, 2026
Reply from The GoldMonkeys
Dear Claudio
Thank you very much for reviewing us!
Best wishes
The GoldMonkeys
Honest and Speedy Transaction
Cannot fault my experience using The GoldMonkeys.
Day 1. Used their website to get a price for my gold and order the gold selling pack.
Day 2. Pack received. Gold placed in pack and dropped off at my local Post Office. Didn't even have to pay for the postage.
Day 3. Received email confirming receipt of gold and the same agreed price. Money paid into my bank account the very same day.
I will definitely be recommending them to friends, family and anyone reading this review.
April 9, 2026
Reply from The GoldMonkeys
Dear Neil
Thank you for this — the way you've laid it out really does tell the full story, and we couldn't have described the process better ourselves!
Three days from first visiting the website to money in your account. No hidden fees, no revised offers, no waiting around.
We're delighted you'd recommend us to friends and family — and to anyone reading this. Thank you.
Best wishes
The GoldMonkeys
Reply from The GoldMonkeys
Dear Mrs. Cromwell
Thank you very much indeed for your review!
Best wishes
The GoldMonkeys
Fast service and the best price by far…
Fast service and the best price by far for my gold
April 1, 2026
Reply from The GoldMonkeys
Dear Leanne
Thank you very much for your review!
"Best price by far" is something we hear regularly, and it's no accident. GoldMonkeys benchmarks every valuation against the live gold spot price, and our top rate pays well above 90% of that spot price — significantly higher than the 40-70% typically offered by high street gold buyers, and above the rates many online competitors quietly advertise.
Best wishes
The GoldMonkeys
Great experience
Great experience. Genuine service and super fast payment. Shocked how well it went and how quickly they responded
March 28, 2026
Reply from The GoldMonkeys
Dear Ms. Thurgood,
Thank you very much indeed for your kind review!
Best wishes
The GoldMonkeys
Would recommend…
Amazing fast professional service from start to finish. Would definitely recommend very happy customer.
March 27, 2026
Unprompted review
Reply from The GoldMonkeys
Dear Ms. George,
Thank you very much for choosing us and for leaving a review. We're delighted you were happy!
Best wishes
The GoldMonkeys
So helpful & very honest.
Super impressed with this company firstly they were very friendly and helpful with answering questions which was great , but the most amazing thing is the honesty!
I was very happy with my quote but once delivered they contacted me to say the price of gold had increased and passed that bonus onto me.
It's so hard to know who to trust when selling gold as a lot do try to rip you off but if a company actually gives you more you know you're found an honest company. Highly recommend.
March 14, 2026
Unprompted review
Reply from The GoldMonkeys
Dear Bonny,
We're very happy you were able to benefit from the rising gold price!
Best wishes
The GoldMonkeys
Great all round service and quick payout
March 28, 2026
Reply from The GoldMonkeys
Dear Andy,
We're delighted you were happy and thank you for choosing us!
Best wishes
The GoldMonkeys
5 Star would have given more.
Anything less than 5 star would not fairly reflect our experience at Gold Monkeys.
Not only was the whole process very quick and easy but they came back with a price before I had expected them to receive the gold. The price offered was in our opinion a very fair and the money was in our bank within an hour of
acceptance. Super service.
March 27, 2026
Reply from The GoldMonkeys
Hello,
Thank you very much for taking the time to leave a review and we are glad you were happy with the service!
Best wishes
The GoldMonkeys
Was an excellent service
Was an excellent service, it was the best quote and a fast and friendly service. I would recommend them and I would use again
March 26, 2026
Reply from The GoldMonkeys
Dear Mr. Johnston,
Thank you for reviewing us! We are very happy we were the best price and you were satisfied with the service.
Best wishes
The GoldMonkeys
Fantastic service and response.
Fantastic service and response.
Money within bank within 15 minutes, incredible.
March 23, 2026
Reply from The GoldMonkeys
Hello
Thank you very much for your review, we're delighted you were happy with your speed of payment!
Best wishes
The GoldMonkeys
Fantastic communication
Fantastic communication, great price given & speedy service, I actually got more than originally quoted and they also reimbursed the extra delivery cost I paid due to the value. Amazing & I would highly recommend.
March 18, 2026
Reply from The GoldMonkeys
Dear Ms. Walker,
Thank you for choosing us and we're very glad you benefited from the rising gold price with a higher quote!
Best wishes
The GoldMonkeys
Having never sold gold before was…
Having never sold gold before was apprehensive, but certainly use this company again. Was 100% as described very efficient. Good communication with the customer! Thank you again.
March 13, 2026
Reply from The GoldMonkeys
Hello
Thank you very much for choosing us and for leaving a review!
Best wishes
The GoldMonkeys
Reply from The GoldMonkeys
Dear Ms. Reed,
Thank you for choosing us and leaving a review!
Best wishes
The GoldMonkeys
Great communications
Great communications. Packaging safe and professional. Great pricing.
March 9, 2026
Reply from The GoldMonkeys
Dear Mr. Mode,
Thank you for choosing us and taking the time to leave a review. We are delighted you were happy with the service!
Best wishes
The GoldMonkeys
Did exactly what they said they would
Did exactly what they said they would!
Money through soo fast
March 3, 2026
Reply from The GoldMonkeys
Dear Ms. Davies,
We are delighted to have been reliable and fast!
Best wishes
The GoldMonkeys
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