Visited your Cardiff outlet last Friday to sell old gold items. Received excellent service from Zoe who took time to explain the sales process and guided us through each stage in a friendly profession... See more
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Location
Switch location105-109 Cardiff Central Market, Cardiff, CF10 1AU Cardiff, Wales, GB
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Visited the Cardiff store this morning. Lisa was fantastic, professional and helpful throughout. She was able to explain the process and exactly how it would work. The transaction was so simple and ef... See more
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Once again brilliant service from Gold Reserves at Cardiff. Totally amazed with the offer made. Zoe who served us was friendly, very professional and gave excellent customer service and care... See more
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First time visiting your shop in Cardiff Market today. We were assisted by Anna who was friendly, efficient and very helpful. She gave some good advice regarding where to take items that weren't pure... See more
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Company details
Written by the company
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Contact info
105-109 Cardiff Central Market, Cardiff, CF10 1AU, Cardiff, Wales, United Kingdom
- 07787 226896
4.8
Excellent
625 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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I rang up today 3006/26
I rang up today 3006/26, when average gold prices for 18ct are £63-£71 and 9ct are £34 and was offered £54.26 and £27.85. Very poor I am afraid. I will go elsewhere
June 30, 2026
Unprompted review
The package was excellent and stands…
The package was excellent and stands out from others, the goods purchased were in a very good condition
June 22, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers - Cardiff
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Anya in Cardiff was fabulous!
My mum and I visited the Cardiff branch just over a week ago. We were served by Anya and she was fantastic. Very friendly, very professional, she answered all our questions, she was very knowledgable. We had a great price for our gold. Anya made our experience seamless and we came away happy. Thanks Anya.
May 29, 2026
Unprompted review
Reply from Gold Reserves Jewellers - Cardiff
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Outstanding item
Outstanding item, I absolutely love it. Great customer service too.
Thank you
May 30, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Ordering process was easy
Ordering process was easy, plus I was given a discount code for being a first time customer and it was quite late in the day so my only concern was a countdown timer for items to be dispatched that day and I wanted to enquire about something, really it shouldn’t have bothered me but for some reason it did but it wasn’t dispatched after all so I needn’t have rushed to pay really but I was excited in finding something I’ve been looking for, for a while now, but I wanted one at a reasonable price this one was, all sizing looked just perfect going by the photos so I paid, I did send an email but didn’t get a reply, I just wish now that all information was added as the Rope Chain Necklace was thinner than it looked and I expected, as I was looking for a 2cm thickness and the one I received was considerably thinner, I’m sure I could have returned but I’ve decided to keep it anyway.
May 28, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thanks so much for your kind review Susan, we apologise if the pictures online didn't show the width well enough - if you have any second thoughts please let us know, we can arrange a return no problem!
Great service and delighted with ring…
Great service and delighted with ring thanks so much
May 18, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Fantastic service
Fantastic service, delivered quickly with no fuss, will most likely use GR in the future...
May 5, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Excellent prices and customer service.
Excellent prices for a variety of gold and silver jewellery that was no longer worn or was broken. Value exceeded my expectations.
Customer service from Wendy was faultless.
April 16, 2026
Unprompted review
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate your feedback!
Really impressed with the service
Really impressed with the service – quick, professional, and very helpful. The ring is absolutely beautiful and amazing quality for the price. I’m so pleased with it and would definitely recommend.
April 8, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
Helpful and great service
Very helpful and accommodating with all my questions. Love my ring, thank you so much!
March 31, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
Great experience
The buying or selling of jewellery is so simple, in person and by post.
Communication was great.
March 27, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
Lovely bangle
Lovely bangle
The offer code didn't work and I emailed customer service, received a refund in 48hrs
March 26, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
Once again brilliant service from Gold…
Once again brilliant service from Gold Reserves at Cardiff.
Totally amazed with the offer made.
Zoe who served us was friendly, very professional and gave excellent customer service and care and explained everything they do and the whole process from start to finish.
Very happy customer, I can certainly recommend for sure.
March 25, 2026
Unprompted review
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
I have purchaced a few items from this…
I have purchaced a few items from this seller and very satisfied.
March 24, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thank you for taking the time to leave a review, we really appreciate your feedback!
Cardiff Market Store
I visited the Cardiff store the staff there were so knowledgeable and extremely helpful. Wendy was the lady who assisted me and she was extremely professional but with a fabulous Welsh friendly twist. Fabulous experience. Highly recommend.
March 19, 2026
Unprompted review
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate it!
Smooth transaction from start to…
Smooth transaction from start to finish. Would recommend. Buy with 100% confidence
March 10, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate it!
This is a great company good…
This is a great company good communication and fast delivery i love my ring thank you
March 7, 2026
Reply from Gold Reserves Jewellers - Cardiff
Thanks for taking the time to leave a lovely review! We really appreciate it!
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