GolfEtail.com Reviews 

TERIBBLE wrong size shoes sent now sending back will cost half the cost of the shoes.

Update: after I posted the review Golfetail refunded the rest of my money, updating to 3 stars. - Ordered two items, only one item arrived and had a note other was out of stock. I was returned only part of the items cost. Reached out to support and after going back and worth, they said it was because a discount code was applied to the least priced item which was out of stock. I asked why the code was not then applied to the other item and they stopped responding. Won't be shopping there again, should have looked at the reviews first.

Bought a 3 wood rescue club and it didn't perform as advertised. I have golfed for over 40 years and am known for hitting straight shots. This club always goes to the right no matter what I do and there is no refund for a product with this company once you have used it no matter how bad it is.

Awful customer service. Bought a brand new club that scratched off the surface on first shot and they denied returning. Will never use again. Back your products.

I ordered this Adidas t-shirt expecting a fresh, new item as described and pictured. What arrived was a T-shirt came in a clear plastic bag that was already ripped open. Inside was a bright white Adidas tee with two large, ugly black pen marks/lines right across the front. These aren't small flaws — they're big, thick, and impossible to miss on a white shirt. There's no way the shipper didn't see this before sealing and sending it. I paid full price for a brand new Adidas shirt and received damaged goods. The return process is now a hassle since I have to pay return shipping for their mistake. Complete waste of time and money.
Do yourself a favor and buy Adidas shirts from a reputable retailer like the official Adidas site, or Amazon with better seller ratings. This seller knows exactly what they're doing and it's shady.
Never buying from them again. Avoid at all costs.

Tried to place an order, website doesn't allow you to add anything to cart, customer service says their 3rd party IT people confirm everything is working which it clearly is not. I have, as well as others tried different devices and browsers. Not a lot of effort on their end to rectify, so I took my business elsewhere.

No problems at all with ordering or transport.

Bought two pair of men's shorts using my normal size. The shorts were way to small. To return the shorts for a refund (since I was reluctant to trust the size) it was going to cost me $17.40 which was $10 more than I paid to ship them in the first place. What a rip off.

Buyer beware.

Worst customer service I’ve come across with. Stay away from this company, you will only loose time and money purchasing something from them.

Great service, order showed up 2 days before scheduled delivery date. Great discount seller

I have purchased from this “company” several times with only minor challenges. My latest purchase included a mystery box of 2 shirts in size large. They arrived and are more like medium.

I have tried to reach someone to help by email and messenger over 4 times and have not received any replies. Form for returns other website is not working.
SAVE YOUR MONEY FOR RELIABLE SELLERS.

I have purchased merchandise from Golfetail since 2019, with multiple pages in my Order History. Additionally, I have referred countless golf Buddies to the site. Customer service was usually delayed, but eventually things were resolved. However, at the end of 2023, I attempted to clarify an email from them about a "store credit" due to a Flash Sale shortly after a purchase. I sent several emails, and tried calling as well. Needless to say, it is disappointing that I've yet to receive a response. They seem to forget it’s not about the next sale that keeps you in business, it's about the continued customer service quality.

Great company.. long time customer here. Always quick shipping and always find a great deal. Skip the bad reviews and give this place a try!

Ordered two pairs of skechers golf shoes. After wearing one pair for a couple of weeks I realized they were too large and decided to return the pair I had not worn. After finishing the return and getting the return shipping slip they deducted $16, which included a restocking fee, from my $47 original purchase price. Cheaper to buy locally and not get ripped off with non legit charges to return.

I received the golf shoes I ordered for my wife. They were shipped in the shoe box they came in- a piece of tape on the front and a label on top. the box of course was dented since they seem not to care about having repeat customers.I would suggest buying elsewhere, as I now will.

This is a hit or miss discount company. Have ordered many items, many have arrived without incident. Some items are very low quality if not named brands. My reason for writing is one of my last orders was listed as
Brand Pebble Beach and when received was a discontinued brand I will not mention. When confronted, was given a dishonest answer, so will be a bit wary going forward ordering from them

Ordered a pair of Callaway shorts, size 30 waist, shorts were skin tight. I called to exchange, informed to wait for email to exchange, never received email. Contacted a 2nd time, no email. Sent an email to support, informed they don’t work with support. Received - partial refund. Do not do business with this company, they are not BBB Acredited, many poor reviews, no customer service.

Never received my order and tried to reach this company many times and no luck. Never received my order

Club came within 4 days super fast service. Club is in new condition perfect. Did have sticker that said woman's Flex on it. That was an issue. I called them they had me send the pictures of it they resolved it just like that boom. I definitely recommend them good guys they answer the phone. Which is unusual in today's today's world.

I placed an order for a set of irons through their eBay store. 4 days later they said they made a mistake on the price and should have charged me more. Instead of just honoring the price that I bought it for they told me to cancel my order and they would give me a whopping 8% discount off the price they said it should have been. The difference in the price I paid and the price they were going to “discount” it for was $350. Also, the “discounted price” they were offering me was the same price they had it regularly listed for on their website and the same price I could buy it at other retailers. Needless to say I was no longer interested in the clubs. On top of that I get a message saying that the “buyer” requested to cancel the item (which I didn’t) and because of that I can not leave feedback for the seller on eBay (hence why I am here to vent). I messaged saying I wanted the product that I bought but that message was ignored. Overall poor customer service and because of this I missed out on a different eBay listing that was a much better deal than this turned out to be. If they would have either honored the price that was agreed upon or at least gave a worthwhile discount to make up for it then we wouldn’t be here, but here we are and I am still without clubs. Take your business to someone who owns up to mistakes and doesn’t just have the customers take the fall for them.