Until recently I’d have given 5 stars, member 8 years. Can not make a tee time for 2 months app or website. Tee time no longer available however in an hour the time is back available rinse and repeat.... See more
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Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
United States
Replied to 96% of negative reviews
Typically replies within 1 week
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Golfnow is awful, never use them. You make a reservation that states 24 hour cancellation policy. You cancel and they take your money, they dont refund it. They give you 6 months to use it, you have to read a detailed concellation policy to make a gofl reservation. What a joke.
Simple and easy to use. Had no issues or complaints.
Bottom line: I will not use Golf Now ever again–not for booking tee times and especially gift cards. The gift card program is too complex and restrictive. Applying the gift card was confusing, basically so difficult and frustrating that it reduced the overall value of it. A real hassle. On top of that, on one of the customer service calls the agent hung up without resolving the payment issue on my booking necessitating another time consuming call. I would never gift anyone with Golf Now.
Why are u sending golf courses in Seattle / emails daily?
I’m in Palm Springs CA!
Only in Seattle in summer-Plus, the courses you feature are dogs
Hotdeals is not hot. and could be illigal. We should consider a class action law suit. I am convinced it is the only thing that will stop them this horrible behavior.
The service is non-existent. Golf Now not only not refund your money on a hot deal, they create conditions into which one can only use the credits in a limited fashion. can't apply it to an existing tee time and pay the difference, essentially allowing Golg Now to keep your money in their bank account earning interest. they get "the float" on the money and you give "the shaft". Horrible policy. Guarantee 10 out of 10 consumers don't read the fine print. I will be telling everyone I know how horrible your company is.
Paid for 18-hole round with a cart but paid full price and had to walk.
I booked a tee time at a prominent course in Westchester NY and it specifically indicated that a cart was included. I subsequently learned that after 11/1, the course was walking only so I cancelled. My confirmation also indicated that a cart was included. When I received the credit card statement, the refund wasn't included. I immediately called and was told by the representative that a Golf Now credit was issued. The rep said that if my confirmation indicated that a cart was included, they would refund the money. A supervisor got on the phone to say that it was standard to say that but that the reservation page said it was walking only. After a lot of back and forth, he wouldn't refund the money but extended the time to use the credit an additional 3 months. This entire experience was not acceptable and I doubt I will use them again.
I didn’t intentionally press the buy button on a hot deal. I hit the back button and tried to cancel my order instantly but the purchase still went through . After calling customer service, they refused to refund me my money. Now I have 6 months to use the credit. Not to mention, it’s not easy to reach customer service either.
I have never had any kind of issues with booking on GOLF NOW... and I've been using GN foro about 10 years.....Keep on doing what you're doing.....
Dennis Rymanowski
Very friendly user site, good pricing & easy to book
Total con beware the Taylormade benefit does not exist! Rung three times to be told they are waiting for codes. Cause they are joined 14 weeks ago a nothing.
The booking experience is horrible. Fees are outrageous. The worst part is their cancellation policy. You don't get refunds, only "account credit" and those expire in 6 months. These "credits" are also highly restricted. Can only be used on "hot deals" and not regular bookings. Shady and ridiculous business practices. Avoid.
Easy process to identify courses given the zip codes and surrounding areas.
Your website is very easy to use. The pricing information, including what is owed now and later at the course, is clear for my understanding.
GolfNow terrible. Charged me twice for one time I attempted to book. Never got the confirmation or the tee time but GolfNow charged by debit card twice. They said you may get refund 2-3 days.
You call that customer service?
Great course. Wide open. Very nice staff.
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