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Rated 5 out of 5 stars

Fantastic service! After a really bad experience a few years ago posting my phone to another provider, I was a bit hesitant, but i needn’t have worried. They sent me the packaging quickly, and consi... See more

Rated 5 out of 5 stars

Sourced the company via Compare and Recycle, which gave the best price on Monday. Sent off my iPad securely packaged same day and by Special Delivery via Royal Mail, I received an e-mail the following... See more

Rated 5 out of 5 stars

A great one stop shop for gadget recycling who offered the best price from the comparisons that I did. Some other schemes offered as low as 50% of the value given by goodbye gadgets. They even sorted... See more

Rated 5 out of 5 stars

Sold my iPhone 5c to this company and was very impressed with the efficient communication with dean who sorted out any problems! Was priced down due to some dents etc however still received higher tha... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We are a Mobile recycling group that wants to make sure every customer is happy with there selling experience to us! We want to make it simple and as easy as possible for every customer. We have thought about the ins and outs of the whole process so it should be very simple for you to receive your cash into your account! We will be making sure we offer the best price by keeping up to date on all devices that we recycle on our website so you always get the best possible price for your gadget!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 1 out of 5 stars

They dont Pay what they Say

Experience was utterly unacceptable. They claim to accept second hand phones however if there is a mark on the phone they deduct £25 and send a re-offer. I would not recommend them to anyone who wants to recycle.

September 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Fast Service

Ordered the pack on Tuesday received in post by Wednesday had the money in my account Friday evening. Fast trustworthy service.

Sarah J

September 5, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect!

GoodbyeGadgets give a speedy excellent service, from organizing postage to paying into the bank. Really impressed and wouldn't hesitate to use them again.

September 3, 2015
Unprompted review
Rated 3 out of 5 stars

kept promise but poor after sales

Sold my htc one m8 and got a good price. Goodbye gadgets kept there original price and processed payment. However I had to chase for updates and also there was some confusion on payment as I chose PayPal but eventually was paid into my bank account.
Not as professional as other rivals but cannot complain as I got my hard earned cash.

September 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the first time I used this service because it was giving me more £ for my phone then the website I used before, and because this looked pretty simple and hassle free also, I gave it a go and I'm really happy I did. I found the whole process even simpler which I appreciate a lot because I have a busy schedule. I received timely emails with updates with important information without having to go and login. All good and I certainly recommend this to friends without hesitation.

September 3, 2015
Unprompted review
Rated 5 out of 5 stars

A Superior Experience.

I have never used a company such as GoodBye previously, but I can honestly say your service, speed, and effective communication was an experience in itself. An excellent experience.
No money quibbles, instant payment direct to my bank, and full customer support.
Many thanks for all your help.
Dr John Willmott

September 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service and kept me informed along the process - full amount of promised money paid into account as promised. Many thanks

September 2, 2015
Unprompted review
Rated 1 out of 5 stars

Disappointed

Yes I made a mistake , thought my phone was iPhone 5 s , but it was just a 5 , was offered £170, but then when I sent it too you I was offered £65, it was in nearly perfect condition, had been kept in case , it just had a little mark on corner ...... Even the guy in the Vodafone shop remarked on how good condition it was in , so how did it go from £170 to £65, I have asked for phone to be sent back .

September 2, 2015
Unprompted review
Rated 1 out of 5 stars

Poor

They are poor had a email to confirm they had my phone and could continue with payment in my PayPal that day.It was 5 days later still nothing do I sent a email requesting if it wasn't in my account by the end of the day I wanted the phone back and I would be contacting trading standards.Guess what in the space of 30 mins of the email the funds was in my account this place is a joke !!!!!!!!

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

Very happy

Goodbyegadgets offered me a lot more than any other recycling company for my iPhone 4S with a cracked screen.

Having emailed them with a query about my payment (I think it was my error) they responded within a couple of hours and payment was made.

I am happy to recommend the company and would use them again.

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

Good service.

This is the first time I have used goodbye gadgets, I looked at reviews and thought why not, it was quick and easy to send my gadget off and after the bank holiday weekend I had a speedy reply and payment. I'll be sure to use them again :)

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Briliant Service

Everything happened when they said it would, fast brilliant service. Would definitely use this company again :)

September 1, 2015
Unprompted review
Rated 1 out of 5 stars

Under pay when item revived

offered my less when they received the item claiming the screen was scratched this was not the case as never been out a case I did inspect before I sent the item in
Use another company !

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Fast Excellent Service Good Price Paid

Website was clear & easy to understand. I registered my phone 5S online on Monday, & received a fantastic quote. I downloaded the postage label and posted (free post) on Tuesday, money was in my account on Friday. Fast and simple service. Very happy.
JM

August 31, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and quick payment.

I'm glad that I found out this company, I was very impressed with the service you gave me . It was very fast , efficient and very professional, Customer service is excellent, I will definitely use your service again and recommend you to family and friends
Thank You
Daria

August 30, 2015
Unprompted review

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