Goodfellows Estate Agents Reviews 

166
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I cannot recommend Jonathan at Goodfellows, Mitcham branch highly enough. Although our property did not sell, that was very much down to the market rather than a lack of effort on Jonathan's pa... See more

Rated 5 out of 5 stars

So very glad we used Goodfellows. They succeeding in getting our house sold within weeks where other agents struggled. They have a wide reach of buyers so getting viewings was easy and they were very... See more

Company replied

Rated 5 out of 5 stars

Excellent service, from start to finish. Jodie is particularly good and amenable when viewing properties. The process was completed by Ann Dickman, Branch Manager. We were guided through the process w... See more

Company replied

Rated 1 out of 5 stars

Never work with this company!!! They are liars and thieves, also not giving you information about what they changing about your contract/deposit. We moved out from their property to find out after... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Goodfellows Estate Agents offering award winning services in Sales and Lettings across our network of branches with over 25 years of service, Estate Agency covering North Surrey and South West London.


Contact info

3.7

Average

TrustScore 3.5 out of 5

166 reviews

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3.7

All reviews

(166)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish Lucy has been …

From start to finish Lucy has been extremely helpful and has made our purchase run smoothly, she has always been there to help and we feels Goodfellows has been an excellent company, who we would highly recommend in the future

September 27, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service

Rated 5 out of 5 stars

Would like to say a massive thank you …

Would like to say a massive thank you to Maria for finding the right place for me and being so helpful throughout the process. What can normally be a stressful time Maria made it go so smoothly and no stress at all. Thank you very much

September 27, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

It is great to receive great feedback - thank you for taking the time to review our service.

Rated 5 out of 5 stars

Excellent

Excellent! Maria was so helpful through the whole process.

September 26, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service

Rated 5 out of 5 stars

Excellent service!

I would defiantly recommend Goodfellows. Maria dealt with our request, really helpful, excellent service!

September 26, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service

Rated 5 out of 5 stars

Excellent service

Excellent service from a lovely young lady Maria Morgan. Really helped find the right place for my partner and I by listening to our needs and wants.

September 26, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Lynn - thank you for taking the time to review our service

Rated 5 out of 5 stars

5 stars

5 stars: Wonderful company,I would recommend Gareth Vaughan.Excellent ,helpful agent.

September 21, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

We love to receive great reviews on our service - thank you for taking the time.

Rated 5 out of 5 stars

Excellent Service

....and the letting agent of the year award goes tooooo!!! Louise Jobson of Goodfellows, Carshalton Beaches.

Moving home is never easy, especially when it is more a long term relocation. However, the whole process was stress free only due to the service and support from Louise. I was kept updated throughout.

I would definately recommend Goodfellows to anyone looking for a new home!!

Thanks Louise!

September 21, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

David - thank you for taking the time to review our service. We are so pleased that you are happy with our service

Rated 5 out of 5 stars

So far, so good.

I was looking to move to an area that I was not overly familiar with as I needed to be nearer to work.
Louise has been really helpful in making the process a lot less stressful for me, for which I am grateful.
Thank you.

September 16, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Fiona - thank your for reviewing our service

Rated 5 out of 5 stars

So very glad we used Goodfellows!

So very glad we used Goodfellows. They succeeding in getting our house sold within weeks where other agents struggled. They have a wide reach of buyers so getting viewings was easy and they were very professional with showing them around and giving us feedback within 24 hours. Throughout the whole sales progression they were excellent in telling us where we were and helping us getting the fastest sale possible by talking to both selling and buying parties.
Many thanks for everything!

September 15, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Eva - we appreciate your feedback on our service and providing such a positive review

Rated 5 out of 5 stars

Gareth was great!

Gareth was hugely helpful in helping me find a new flat to rent. He was on hand to answer all my questions and follow up on viewings. Thanks Gareth!

September 15, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Clemmie - thank you for taking the time to review our service.

Rated 4 out of 5 stars

Better communication

Very on the ball when putting property up for sale, keeping you updated when sale agreed could have been better. They were helpful with some of paperwork required but felt we had to chase them when we wanted to know where sale process was at. This probably caused more frustration due to using solicitors recommended by them. Solicitor being remote, getting hold of your conveyancer and dealing with paperwork was not ideal and if we ever sold again, would make sure we used someone local.

August 21, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Jean thank you for taking the time to review our service. We value feedback so we can act upon the information.

Rated 5 out of 5 stars

renting flat

I can recommend Gareth V he find exactly what I was looking for very professional and organized person .Excellent Thank you

August 16, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Karolina - thank you for taking the time to review our service

Rated 3 out of 5 stars

Very friendly staff and helpful

Very friendly staff and helpful. Carlene is a very valuable member she dealt with my case and went to an extra mile coming to make sure we were ok.

August 12, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Johnny - thank you for taking the time to review our service.

Rated 5 out of 5 stars

So far, so good

So far, so good. Goodfellows found me a tenant at short notice and everything is progressing well.

August 10, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service

Rated 2 out of 5 stars

Not so Goodfellows

We've bought our first home with Goodfellows, and we are left with a bitter aftertaste. The company and the agent were very enthusiastic and pushy till the handover... and then everything changed. On the day of the handover it is the agent's/company's responsibility to make sure the house is as promised. They did nothing to ensure this. It is only after we moved in, we had seen how the builder had cheated us out of many things by cheaping out on materials. there were holes inside inbuilt cupboards and sawdust and building debris left inside the cupboards for us to clean.

Then we realised the BUILDER has cheated us out of the agreed upon snagging list. So we called up the AGENTS to ask them to intervene, and they just completely washed their hands off us saying they can't help us because the builder hasn't paid them. Our main gate fell off within 2 days of moving, and they said they can't help us with anything. Why would I go through an agent if at the end there is no answerablity. Disgusting behaviour - even though we bought a lovely house, we've ended up feeling cheated.

August 9, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Our Land and New Homes Director, Shane Barclay will be calling the purchasers personally to help them towards resolving issues that they have with the developer. We are committed to continue support for our purchasers after they move in.

Rated 5 out of 5 stars

My company has been working with …

My company has been working with Goodfellows for the last year and I cannot rate Laura,Marion and Rebecca enough.
They make the job a lot easier.
I will always recommend them to my clients.

Graeme Munro
Director
The Boiler Bunny LTD

June 13, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for you great review

Rated 5 out of 5 stars

Laura Lindsay was a great help …

Laura Lindsay was a great help throughout the management of my let. She gave good timely advice and went out of her way to assist. I would highly recommend her and her team. Thank you!

June 5, 2017
Unprompted review
Rated 5 out of 5 stars

5 Stars

My team & I deal with the Goodfellows lettings management team on a regular basis. They deal with any requests promptly, efficiently and despite having multiple properties to care for they treat each as if it was their own.
They are a pleasure to work with and I would have no hesitation in recommeding the Goodfellows team to anyone involved in buying, selling or letting a property

Sean Lacey
Director
Lacey Electrical Ltd

May 26, 2017
Unprompted review
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Reply from Goodfellows Estate Agents

Thanks for taking the time to review our service

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