Great service, quick to dispatch and deliver. The quality of the product is superb! My husband says the dressing gown is comfortable, warm and cosy. He loves it! 👌
Company replied
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Created with AI, based on recent reviews
Luxury footwear, designed in England, made in Portugal & Italy.
Athertonholme Mill, Railway Street, OL13 0UF, Stacksteads, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Goodwin Smith
Good looking snd great quality, but the comfort could be improved.

Reply from Goodwin Smith
Easy company to deal with. The shoes are great value and the customer service second to none. The shoes fitted well and are very comfortable. However, I know that if that were not the case then GS are happy to help with returns.
If you have not used GS before then give them a try, you cannot go wrong.

Reply from Goodwin Smith
Very nice slippers and value for money.The customer service with the online shop was brilliant, and delivered very fast. I will buy again very soon.

Reply from Goodwin Smith
Good quality product. Comfortable and quick delivery with updates.

Reply from Goodwin Smith
I got a price bargain and the shoe's quality was very good!

Reply from Goodwin Smith
Always a nice boot wear for work mainly as they look the part with a suit

Reply from Goodwin Smith
Quick delivery. Authentic leather priced well in the sale. Just what I needed. A versatile dark brown lace up boots that goes well with dresses, jeans and basically anything for autumn or spring looks. Not chunky, more feminine with a slightly versatile on trend vibe.

Reply from Goodwin Smith
Delivered quickly, very pleased with slippers, good quality.

Reply from Goodwin Smith
Absolutely beautiful well made and designed boots and service. I can see them lasting years.😍
Great quality and very comfortable. Excellent shipping updates throughout the whole process too.

Reply from Goodwin Smith
Very comfortable loafers. Good quality and style.

Reply from Goodwin Smith
Great trainers - very good fit and quality seems good too. Arrived quickly also

Reply from Goodwin Smith

Reply from Goodwin Smith
Excellent shoes, fantastic quality and price very quickly received 5*seller thank you

Reply from Goodwin Smith
Amazing quality and at a great price. They are super comfy and look good too.

Reply from Goodwin Smith
Quickly searched online. Good price. Delivery on time. All round good experience

Reply from Goodwin Smith
Delivery was fast and well packed. Good quality boots, cosy to wear. Would recommend. I am between size 5-6 UK and these in size 5 fit great.

Reply from Goodwin Smith
Contrary to the 4 star rating I actually sent my men's LINWOOD 2.0 BORDO WEDGE back, because the fit didn't suit me. I ordered a size 8 and would have required a size 7. However size 7 was sold out on all the other options for me. As a observation I see why size seven"s throughout the web site were sold out across the board. It's the whole experience/service that gets the 4 Star. The using of the web site, receiving the package in good time undamaged. The package and footwear was great also the return"s label inside was important because I ended up using it because I had an issue on my part at the time when trying to do it through the site. I was still able to get my refund. I will definitely be on the lookout in the future for opportunity to get something in the size 7 when available.

Reply from Goodwin Smith
Really lovely quality slippers & delivery was very prompt.

Reply from Goodwin Smith
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