Goosehillcattery Reviews 

192
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this wonderful company. Customers frequently mention that the staff are exceptionally attentive, patient, and truly wonderful with all the animals staying in their care. Many people warmly appreciate receiving regular photo updates and reassuring messages during their time away, which offers complete peace of mind. Consumers are also deeply impressed by the spotless, beautifully maintained facilities that feature cosy heated beds and comfortable surroundings for everyone. Visitors repeatedly note that their beloved pets always return home happy, exceptionally well-groomed, completely relaxed, and eager to come back for future holidays.

What people talk about most

Staff

Customers report wonderful experiences with the staff, noting how attentive and caring they are. Reviewers... See more

Service

Reviewers highlight positive aspects of service, consistently noting that staff look after pets exceptionally... See more

Facilities

Reviewers express high satisfaction regarding the facilities, highlighting spotless, clean, and roomy pens... See more

Product

Clients share satisfaction regarding the product, noting that the pens are clean, roomy, and equipped with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class hotel for cats!! Julie and Team make you and your cat so welcoming putting you at ease straight away. Winnie thinks she is on holiday, her pen is lovely and clean with a beauti... See more

Rated 5 out of 5 stars

We recently left our cat Bella in the care of Goosehill Cattery. Even after reading high praise across many reviews, this was a difficult first time leaving her. However, on first meeting Julie, we... See more

Rated 5 out of 5 stars

We can’t recommend Goosehill Cattery enough! It was our first time leaving our cat, Stan, but from the moment we arrived the team put us completely at ease. We received lovely updates and photos t... See more

Rated 5 out of 5 stars

Honestly could not recommend Goosehill Cattery enough! I was so nervous to leave Mylo for our first family holiday and we paid extra for the catcam and saw nothing but love and care towards Mylo by th... See more

Company replied


Company details

  1. Cattery

Written by the company

With an outdoor feel, we have heated beds, heat lamps a pond with watefall and fountain, classical music 8am-6pm and CatCam's. What more could a cat want!


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(192)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlie

Charlie always comes back chilled and relaxed when he returns. He holidays here sometimes 3 weeks at a time but is always happy. It means alot to us when we know he is being well cared for whilst we're away. ❤️

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We have used Goosehill many times and are really happy with the service they provide. Tilly is a timid cat but always comes back to us fine and happy!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Cattery

This was our cat Spook's second time here. We picked her up after almost a 2 week stay looking well fed, chilled and happy. The cattery itself is immaculately clean and well maintained. Booking online is easy. Julie and Ian are brilliant at what they do. I thoroughly recommend this cattery.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

One Happy Kitty!

My cat has come back home very happy and relaxed. The staff were fantastic and the update I received from them was very much appreciated. The location and facilities are fantastic. We will 100% be using them in future.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Happy 😺

Lovely cattery my cat been several times going again in a few weeks, I emailed while I was away to make sure tigger ok and was sent a couple of photos to show me he was fine I really appreciated it. Definitely would recommend.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding cattery 🐈‍⬛🐾🐾

First time my eleven year old cat has been in a cattery, I can honestly say i couldn't have made a better choice, I was obviously worried about leaving him as he's always been with family when we're away but he was so chilled and relaxed when we went to collect him, the staff go above and beyond, sending me pictures of Alfie which was so lovely. I highly recommend this awesome place, Alfie will be a regular from now on as I'm completely happy to leave him in such caring good hands!!! Thank you so much to Sonia and Sharon for taking such good care of Alfie 🐈‍⬛🐾🐾xxx Jilly and Steve.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Caring Cattery

Monty and Neelix are always well looked after when they stay at Goosehill Cattery. They are given lots of attention and everyone who works there is lovely - they clearly love cats.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fab place!

It was the first time our cat was in the cattery due to a change in our personal circumstances. Julie greeted us when dropping Angel there and I asked for Catcam but hadn't read properly that that needed prebooking. She immediately sorted this..... By saying her members of staff would take photos and post them to us. They did daily...... What an amazing team of cat lovers. Sonia sent daily photos her colleague Sharon was exactly the same with her care when we collected Angel. Top cattery thank you x

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect setting for a catcation

We have been using the cattery for 3 years now and honestly we couldn’t rate it better! Our cats Finn domino and pumpkin usually stay a for a week every 6 months or so and they are always looked after and cared for. Julie and Ian know what they doing and we know our cats are safe and looked after while at the cattery. I would definitely recommend, always remeber to book in advance as they can book up quick!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and happy cat

We've used another Cattery previously and whilst Pumpkin was really well cared for, she was always distressed more than I would prefer. We've now used Goosehill twice, both times Pumpkin has been more settled and visibly happier on our return. We will definitely be using Goosehill the next time we have to leave Pumpkin behind.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Our cat Lily has just stayed at…

Our cat Lily has just stayed at Goosehill cattery for the first time.
When I went to collect her she seemed very happy, she was cosy and snug in her bed under the heat lamp.
She seemed very well cared for, I would definitely use Goosehill again.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic cattery

Fantastic cattery! Marley just came home from his latest stay with Julie & Ian & we are so grateful for the great care he receives every time we leave him at Goosehill. The cattery is beautiful, calming & always spotlessly clean. Julie, Ian & staff are amazing & always listen to any little quirks your baby may have. We highly recommend Goosehill! See you all next time. Thank you!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

It’s was lovely to see Goosehill…

It’s was lovely to see Goosehill Cattery again with Stormzy. The staff are amazing, I always know when I leave Stormzy in the care of Ian, Julie and their incredible staff Stormzy is safe, well looked after and cared for. Julie mentioned that Stormzy loved his fur combed by a member of staff which he thoroughly enjoyed xxx so thank you so much Goosehill Cattery xxxx

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

So reliable

Angel was so well cared for. I put my trust completely in the staff at Goosehill. Thank you so much. 💓

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

After 40 years of owning cats

After 40 years of owning cats, Goosehill is by far the best cattery we have used. Nice, safe and clean pens and owners who really care about the wellbeing of the cats boarding there.

October 5, 2024
Unprompted review
Goosehillcattery logo

Reply from Goosehillcattery

Wow! Great to hear we are the best in over 40 years - thank you for the kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look