Claire was so helpful & kind re my purchase of 2 OEX chairs & matching table. She demonstrated their functionality, reserved them for me for a few days and made the final transaction a pleasure, thank... See more
Company replied
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See what reviewers are saying
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... See more
Company replied
Friendly, knowledgeable & helpful staff who go the extra mile to make sure I left with the right walking shoes. Claire especially stands out for great customer service. Well done Go Outdoors!
Company replied
This shop is as asset to Altrincham. A really friendly store with a good level of stock. The staff are really welcoming and really know their stuff about the different clothing and equipment. I was se... See more
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Company details
About GO Outdoors - Altrincham (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
72 George Street, WA14 1RF, Altrincham, United Kingdom
- 0161 694 8861
4.8
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Liam & Ellie @ Blackpool
Liam & Ellie @ Blackpool
Michael @ Preston?
Dave Y & Sue @ Blackburn
Special mention to above
Nothing to much trouble
Especially on exchanging goods
February 20, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
recovered trust in online shopping…
ordered it one day received next afternoon ,fit perfect…
February 27, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful staff
February 9, 2024
Reply from GO Outdoors - Altrincham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful, kind and patient
Chris helped me to find some great boots, he was knowledgeable and kind. Jade was an absolute superstar, she had recently visited Iceland and so helped kit me out for my trip next week. Thank you both so much for your help and patience. They are a great team!
February 10, 2024
Unprompted review
Reply from GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful and friendly staff
Helpful and friendly staff told me about the member card and the discounts. When I was going to buy a dearest pair off boots they told me there less expensive boots where more suitable for what I needed them for.
February 3, 2024
Reply from GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Easy ordering
Easy ordering. Quick delivery easy to click and collect in local store.
January 22, 2024
Reply from GO Outdoors - Altrincham (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent shop and excellent staff .
January 18, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful and knowledgeable staff
January 14, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Quick and easy service at a reasonable…
Quick and easy service at a reasonable price what more can you ask for
January 14, 2024
Reply from GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
All ways good place to shop
January 12, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
On time and very good service in the…
On time and very good service in the shop and I mean very good service
January 12, 2024
Reply from GO Outdoors - Altrincham (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I shopped at the Altrincham store
I shopped at the Altrincham store and the male shop assistant couldn't have been more helpful and provided with great advice whilst purchasing a pair of walking shoes. I also purchased the loyalty card for £5 to receive discount on this purchase and further purchases.
January 11, 2024
Reply from GO Outdoors - Altrincham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
R girl sorted us ther
January 9, 2024
Reply from GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good price.
January 5, 2024
Reply from GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Altrincham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Helpful well trained staff at both…
Helpful well trained staff at both Altricham and Stockport.
December 22, 2023
Reply from GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff, good selection of clothes for kids which is what I was after on this occasion.
December 22, 2023
Reply from GO Outdoors - Altrincham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and friendly staff.
Helpful and friendly staff.
Great products at great prices, especially with a Go Outdoors member's card
December 18, 2023
Unprompted review
Reply from GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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