I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... See more
Company replied
Rutland Square Unit 3, DE45 1BT Bakewell, England, GB
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I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... See more
Company replied
Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... See more
Company replied
very friendly and welcoming environment. Staff are very helpful and warm which makes it such a nice experience for when you’re doing a little shopping!! :)
Company replied
The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.
Company replied
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Written by the company

Rutland Square Unit 3, DE45 1BT, Bakewell, England, United Kingdom
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Roger was very helpful, and a pleasure to deal with.

Reply from GO Outdoors - Bakewell (Express)
visited store recently a bought a new fleece .Great service from Roger and his team with helpful advice given re quality and cost Thanks

Reply from GO Outdoors - Bakewell (Express)
Visited this store recently to see if there was a book on walks that would be helpful to us. We found one and also received very good service from both Toby and James who explained about the membership and we signed up.

Reply from GO Outdoors - Bakewell (Express)
Recently when my son was walking in the Derbyshire area he lost his bunch of keys. On his keys was his Go Outdoors members card.
Now they'd not specifically been in Bakewell but his bunch of keys eventually found their way to the Go Outdoors Express shop and my son was then contacted and the keys safely stored at the shop until we were in the area to collect them.
Not too sure but the finder might have been an employee, either way a very nice result - thanks to the staff at the shop.

Reply from GO Outdoors - Bakewell (Express)
We visited the Bakewell store and the help and service we received from Toby and James was excellent. A full explanation of the membership scheme was very helpful

Reply from GO Outdoors - Bakewell (Express)
Best lads in the business. Prepping for a cycle ride and my waterbottle had a massive crack in the bottom (not gonna happen). Stopped in, just before taking off, new bottle and they even put water in it for me. Top notch customer service

Reply from GO Outdoors - Bakewell (Express)
We were served by Roger when we visited. He was so good in helping us sign up for the membership. He really went the extra mile and showed us how to put and down the popup tent we had just bought. Excellent customer service, would definitely recommend. Very friendly and helpful staff. Big bonus is they let dogs in!

Reply from GO Outdoors - Bakewell (Express)
Roger was very helpful and friendly. He took the trouble to open our package to check that everything was in it. We would recommend this shop.

Reply from GO Outdoors - Bakewell (Express)
I went to exchange a pair of boots that were faulty even though I did not buy them from this store. And Roger the sales assistant was very helpful and he exchanged them without any problems

Reply from GO Outdoors - Bakewell (Express)
Roger was great, explained to me about the membership card and deals and was patient while I looked around and decided what to go for.

Reply from GO Outdoors - Bakewell (Express)
Very helpful I forgot my Go Outdoors card and was still given my discount as the assisted checked my details .

Reply from GO Outdoors - Bakewell (Express)
James in the Bakewell store was very helpful and explained everything very clearly. He was very generous with his smile which is what I find makes a shopping experience enjoyable. Thanks, James! All the best Aisha.

Reply from GO Outdoors - Bakewell (Express)
James was very helpful. Explained all about the Go Outdoors Club.
Visited Bakewell branch for new walking boots for my partner. Served by Roger. Very patient and helped her to find the right fit. Not at all pushy and engaged nicely with us, good bit of banter.
The Staff at Bakewell shop were most excellent 👌, Roger sorted all the stuff we needed and ordered in the things they'd not got to be sent to our door, most Magnificent
Roger was super helpful at the Bakewell store. Good merchandising, range choice and size availability.
Very friendly and well informed staff.
ROGER was extremely helpful in advising me on the best walking trainer to buy and how to look after them. I brought them and am very pleased with my purchase.
Excellent service and helpful advice from Roger . Very good experience buying new walking shoes .
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