This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... See more
Company replied
Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... See more
Company replied
Came in on Sunday to replace my walking boots. Umar was super helpful and really knowledgeable about the products. Listened to exactly what I was after & made some great suggestions at several price... See more
Company replied
Served by Silas. Very knowledgeable, very helpful and polite. Not something we see in young shop workers these days. Very pleasant experience
Company replied
Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... See more
Company replied
Written by the company
Written by the company

Unit 1 Gateway, Banbury, OX16 3ER, Banbury, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went into the store to buy a rucksack with my friend, and a member of staff called Shaun was super helpful. He helped us with the range of smaller daytrip rucksacks, showed us some of the sale stock and was just really proactively helpful and nice 👍

Reply from GO Outdoors - Banbury
Popped in to find a good sized rucksack for a trip to Asia. Shaun was incredibly helpful and exuberant; even going out of his way to fit the rucksack to my size. Very pleasant experience and thank you Shaun!

Reply from GO Outdoors - Banbury
I went there for my DofE walking shoes, and the person the helped me called Shaun was realy nice and taught me how to tie the laces properly.

Reply from GO Outdoors - Banbury
We popped in to Go Outdoors, Banbury looking for a couple different items of clothing & accessories before going away on a trip. Emma asked if we needed any help; she was amazing, talking us through all the options we had, brands, the different technology / fabric of brands which would suit us best, with various prices ranges & options.
She was nothing but helpful and patient, with nothing being too much of an ask.
Great experience in store.
The store also now group brands together which makes shopping much easier!

Reply from GO Outdoors - Banbury
The staff were brilliant, especially shaun, I had no clue what I needed but Shaun demonstrated the various options. Very helpful

Reply from GO Outdoors - Banbury
Very friendly on arrival, very helpful when I was looking for certain trousers, got me different sizes too…. Her name was Emma. Great experience.

Reply from GO Outdoors - Banbury
I was helped, in a very polite and unhurried way, to select some things i needed. Emma was very knowledgeable about outdoor activities so could talk from experience, and Sammy was patient getting things for me to try. I was very pleased with the items I bought and glad that the staff were polite and accommodating.

Reply from GO Outdoors - Banbury
We were served by Olivia whilst looking for DofE kit, she’s about to complete her gold & answered all our questions with confident professionalism, a real asset to your team.

Reply from GO Outdoors - Banbury
Olivia helped me find some new trail running shoes today. She gave lots of advice and was super patient while I tried multiple options until I finally settled on the right pair. Would definitely go back.

Reply from GO Outdoors - Banbury
Very helpful and friendly service by kadie, thankyou for your help.

Reply from GO Outdoors - Banbury
We had a fantastic experience buying DofE equipment. With very great thanks to Silas who was knowledgeable about the products and had some great tips and tricks that he could share from his own DofE experience.

Reply from GO Outdoors - Banbury
Visited the Go Outdoors Banbury branch. We were greeted with a really friendly welcome. Emma assisted us with our purchase and had extensive knowledge of the branded clothing and benefits. Excellent service and will definitely visit again.

Reply from GO Outdoors - Banbury
Rebecca and Shaun were wonderfully helpful to select my first set of hiking shoes!

Reply from GO Outdoors - Banbury
Shaun was fantastic help with showing me the right walking shoes to buy and and giving me the right and necessary information. Would definitely recommend

Reply from GO Outdoors - Banbury
Shaun was so helpful, knew the brands he was selling, represents Go Outdoors with professionalism and friendlines.

Reply from GO Outdoors - Banbury
Staff are really helpful, knowledgeable and patient. Olivia made our shopping easy and enjoyable.

Reply from GO Outdoors - Banbury
Was assisted by Olivia who was incredibly helpful and knowledgeable. This made our last minute dofe kit list shopping trip very easy and stress-free. brilliant place.

Reply from GO Outdoors - Banbury
Called in to Go Outdoors Banbury to look at walking boots as I'm signed up to Trek 26. A 26 miler around the Jurassic Coast in June to raise money for the Alzheimer’s Society.
Shaun spent a good 30-40 minutes with me going through various brands and types of boots. I went in with a particular boot in mind, but found they weren't all that supportive and either cramped or too big.
Shaun was able to help me narrow the choice down to a pair of Brashers which are just perfect. He also showed me a better way of tying the laces which gave me much more support in the ankle.
We talked about socks and he got me some Merino wool medium weight to try. The combination are amazing. I'm now really looking forward to getting some miles done in them. Thanks Shaun, great service.

Reply from GO Outdoors - Banbury
Shaun was super helpful in fitting my son out with new walking boots. Brilliant service- thank you

Reply from GO Outdoors - Banbury
This is a really great store! An excellent range of stock and the staff are all really helpful and knowledgeable about the products. A special shout-out to Shaun for your excellent help. Thank you.

Reply from GO Outdoors - Banbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.