Shopping for hiking boots, and I have v wide feet so it's no easy task. Kate and Ziggy were very helpful and knowledgeable about the boots most suited to me. A pair I hadn't even considered were rec... See more
Company replied
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Shopping for hiking boots, and I have v wide feet so it's no easy task. Kate and Ziggy were very helpful and knowledgeable about the boots most suited to me. A pair I hadn't even considered were rec... See more
Company replied
I was looking for an LC pop up day shelter, initially went to my local store that indicated that it had two in stock. Unfortunately this was not correct, so I contacted the Bedford store and spoke wi... See more
Company replied
I placed the 'click and collect' order for 3 items, received no confirmation of it being ready. after 2 weeks i went to the store to ask and was told it had been collected which was not true. they... See more
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Truly a remarkable experience of customer service, could not have been more helpful. We could not find what we were looking for, not only did the assistant show us exactly where the item was but also,... See more
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Norse Road, MK41 0QN, Bedford, United Kingdom
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Great customer service and support from Brittney, Ziggy and Jan… got everything I needed, and they ensured I had an awesome discount!!!
Thank so much !

Reply from GO Outdoors - Bedford
Great experience shopping for Alpine gear. Brittney was more than helpful and went above and beyond to truly help not “just do enough”. Also the lady at checkout Danielle was great help and very friendly too everyone

Reply from GO Outdoors - Bedford

Reply from GO Outdoors - Bedford
Pleasantly surprised to find that the quality of goods sold at GoOutdoors is matched by the customer service. Excellent choice of specialist hiking gear. Whilst I was shopping for an upcoming trip, the beloved was amazed to find a great selection of stylish clothing. Staff were on hand to help and Danielle, who served us at the till, was pure sunshine. Helpful, polite and efficient.

Reply from GO Outdoors - Bedford
Merv helped me today in the Bedford store whilst I was stocking up for a fishing trip. He knew where everything was and was so friendly.
Thank you!

Reply from GO Outdoors - Bedford
We travelled from Ireland to the UK for Silverstone. After our first day at the track, we realised binoculars were a must. When we got back to our accommodation in Bedford, we looked for places near by that might sell binoculars and Goolge brought us to GO Outdoors. As soon as we crossed the front door, we were blown away. This place caters to all Outdoors activities and what was even better was seeing equipment set up so you could fully appreciate the size. The tents and tent boxes were amazing. We were able to pick up binoculars. There were one of each type out of their box on the shelf so we could try them out. I also picked up a lovely Stanley water bottle for my water bottle addict teenage daughter 🤣 we were looked after by Faith at the checkout. Faith mentioned she had purchased the same binoculars recently so assured us they were very good. She was incredibly friendly and helpful. The store and the staff were just top class. If we are ever back we will definitely make another visit.

Reply from GO Outdoors - Bedford
Had a great visit at Bedford Go Outdoor! Both Molly and Sammy were kind and helpful while helping me pick out climbing and camping gear, especially the sleeping bag that fits perfectly. On the tills, Christian was very helpful and had a friendly chat about climbing. Overall great service

Reply from GO Outdoors - Bedford
Britney served me today. She was helpful patient and friendly. Great customer service

Reply from GO Outdoors - Bedford
Brittney was amazing! She was so incredibly helpful and chatty with my mum and I whilst shopping for walking boots.
She was also very helpful when I was collecting an order. Made our experience excellent! Thank you Brittney!

Reply from GO Outdoors - Bedford
I bought a pair of hiking boots today . Brittany was an excellent member of staff, very helpful and knowledgeable of the products.

Reply from GO Outdoors - Bedford
Staff are always friendly and courteous
Britney was great on our visit today always helpful and Liz on the Tills was great as well.
Great service
staff always ask if they can help

Reply from GO Outdoors - Bedford
Really helpful found what I was looking for and great customer service

Reply from GO Outdoors - Bedford
We just drove over from the Cambridge branch as they didn’t have what we wanted but glad we did. I phoned before I went to make sure they had the item and spoke to Faith who was really helpful and efficient with my enquiry. On arrival at the store the first staff member we saw was Faith. She guided us to where she had put the item aside for us, she couldn’t have been more polite and helpful. A great shopping experience.

Reply from GO Outdoors - Bedford
Jakub at Bedford GoOutdoors served us so well bringing outfits of the requested size and searching to get them for us. Many thanks to him for the help.

Reply from GO Outdoors - Bedford
We visited the Bedford store to buy hiking boots and T shirts for our Son and we were delighted by the service and knowledge of Brittney and Tyrell.
They made our experience a very positive one.

Reply from GO Outdoors - Bedford
Had a fault with some walking boots i bought in March and so returned them. No issues, I was given replacements straight away. Excellent and friendly service. Many thanks to Jan on the tills who was especially helpful.

Reply from GO Outdoors - Bedford
Great friendly staff, very welcoming and had a good laugh.
Thanks to Callum, Faith, Jan and Christian.

Reply from GO Outdoors - Bedford
I had a great experience shopping here. While I attempted to look for a pair of shorts, It might have been a bit of a man look. Which is where Alana came in clutch and was very helpful in helping me find what I was looking for. Then liz was an absolute gem while sorting payment. Great fun. Great service. 10/10. I’ll be back.

Reply from GO Outdoors - Bedford
We travelled to Bedford store to get some spares for our Cadac. We checked stock before leaving and when we arrived, one of the items were nowhere to be seen. An empty pegboard holder greeted us. But we picked up the other item and then decided to get some gas and went to the checkout.
This is where our visit really picked up. Helena was on the till and greeted us with a smile. Her can do attitude answered my question and she then checked the C&CC card for a bit of extra discount. She has been taught well because she actually checked the validity of the card.
I mean, she even gave a rye smile at one of my "grandad phrases"! As young as she is, she has a good attitude to customers and we hope she gets the recognition she deserves.

Reply from GO Outdoors - Bedford

Reply from GO Outdoors - Bedford
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