I placed the 'click and collect' order for 3 items, received no confirmation of it being ready. after 2 weeks i went to the store to ask and was told it had been collected which was not true. they... See more
Company replied
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I placed the 'click and collect' order for 3 items, received no confirmation of it being ready. after 2 weeks i went to the store to ask and was told it had been collected which was not true. they... See more
Company replied
Shopping for hiking boots, and I have v wide feet so it's no easy task. Kate and Ziggy were very helpful and knowledgeable about the boots most suited to me. A pair I hadn't even considered were rec... See more
Company replied
I was looking for an LC pop up day shelter, initially went to my local store that indicated that it had two in stock. Unfortunately this was not correct, so I contacted the Bedford store and spoke wi... See more
Company replied
Truly a remarkable experience of customer service, could not have been more helpful. We could not find what we were looking for, not only did the assistant show us exactly where the item was but also,... See more
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Norse Road, MK41 0QN, Bedford, United Kingdom
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Cannot thank the staff enough for their help at the Bedford store yesterday. A big thank you to Kate especially who’s brilliant advice helped me to select the right sleeping bag for my forthcoming trip to the Himalayas. 10/10

Reply from GO Outdoors - Bedford
I was looking for some camping chairs and there were only black in stock on the shop floor, but online it showed the another colour in stock. Spoke to Brittney who was really friendly and helpful and called for Jan to check the wearhouse, which he did and found the stock, which he brought out to me. Super grateful as they are for a birthday present. I was then served by Ben who was also friendly. Excellent service from everyone, highly recommend Go Outdoors Bedford.

Reply from GO Outdoors - Bedford
I asked the lady Liz if I buy a chair and get one half price.Can I get a further discount because I’m a member of different camping and caravan club .Liz explained that because of the offers you can’t .
I’m was happy that she explained it very well in detail.

Reply from GO Outdoors - Bedford
Great shop, staff well informed. There is a limit of 2 hours parking, but you can extend this in store via their Qcode notices.
We didn't see the car park limit and got a penalty notice of £60 which we paid as the deadline before it rose was about to run out. We went to the store to say it wasn't obvious, and the cashier and particuarly Jay Juttla were very helpful, calming a potentially difficult situation and responding very quickly (same day) to us sending the fine notice and receipt, by saying the car park operator had agreed to return the fine given the evidence of shopping there. Jay really was outstanding, balanced and calm, and got on with it. Thanks Jay!

Reply from GO Outdoors - Bedford
Brilliant service and very knowledgeable

Reply from GO Outdoors - Bedford
We went in to purchase a tent, every staff member we encounter was polite helpful and friendly

Reply from GO Outdoors - Bedford
Ordered online quick an easy pickup staff really helpful

Reply from GO Outdoors - Bedford
Found what i was looking for, great! 2 friendly staff helped at the till and renewing my go-outdoors card only took a minute. A member of staff recognised me from a previous place of work and took the time for a quick chat. That was a nice end to the visit.

Reply from GO Outdoors - Bedford
Could not give 5 stars because of the ladie's attitude on the checkout, she is very abrupt and rude giving the impression she dislikes dealing with people and does not like doing till work, very unimpressed as we used this branch for everything needed for camping ( we stopped camping for the last 4 years or so but now camping again)
Her name is not on the reciept but her assistant number is 012

Reply from GO Outdoors - Bedford
Staff were friendly and attentive without being a nuisance. Everything we needed was in stock and the membership discount scheme saves lots of money.

Reply from GO Outdoors - Bedford
Great help from Tyrell, looked in the sale areas and the stockroom for me to find my trainers. Also checked stock online for another pair which I ordered. Thanks so much!

Reply from GO Outdoors - Bedford
Very friendly staff. Was very helpful with returning item because of an issue

Reply from GO Outdoors - Bedford
Danielle was amazing and very informative

Reply from GO Outdoors - Bedford
Molly and Liz in the Bedford Go Outdoors were extremely helpful and for somebody who doesn’t camp much, made my experience quick and easy. Friendly service with a smile makes such a difference. Thank you. Jamie & Zoe

Reply from GO Outdoors - Bedford
I'm happy with the step and the student discount I got from the company. Lucy who served us was very polite, and answered all our questions with ease. Great customer service! Would recommend to friends and family.

Reply from GO Outdoors - Bedford
Fantastic experience today with Tyrell, I was looking for hiking and walking shoes and he nicely explained about different brands, helped to try multiple options. Cheers for that, I will be visiting Bedford store more in coming weeks.

Reply from GO Outdoors - Bedford
This was my first time shopping at GO Outdoors and the staff were helpful, friendly and made the visit a complete pleasure. And I left with a very comfortable pair of shoes and some hiking pants. Totally recommend!

Reply from GO Outdoors - Bedford
Ethan is a very helpful and friendly young man. Helped me when shopping for my 907 gas and had a lovely chat. I will look out for him when I come to look for my tent. He also did well to stay smiling in this heat!

Reply from GO Outdoors - Bedford
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