GO Outdoors - Cardiff Reviews 

Bought a bike for my 6 year old. Anthony was helpful and informative, really clear in his guidance. Had the bike built and ready for us the day it came in store and he patiently went through everything for my son to understand. Couldn't be happier with the service. Cheers Anthony!

I turned up at Go Outdoors Cardiff in dire need of help after having accidentally purchased a bike that was comically far too small for me, from elsewhere, a couple of days before a planned 7 day cycle tour! Anthony was incredibly helpful and not only helped source me a correct size bike, he fitted it with all the additional items that I'd purchased for the other bike (drinks holders, pannier rack etc) whilst being very kind and professional, and allowing me to now go onto my planned trip. Couldn't be more thankful!

Excellent service. Built bike for my little boy and offered great advice too. Would recommend!!

Did a tent and outdoor session with a lovely associate Ffion, she was amazing and so attentive and did great with the kids. The girls learnt a lot! Thank you!

Joe was really helpful, pleasure to deal with. Fully explained the process and promised to push the bike through as quick as possible.

We were served by Mel and other staff who all couldn’t do enough for us. We came in with four very active children and a dog and we were only planning to have a quick look and then come back when we were child free but the staff were so helpful we left with a tent , beds, sleeping bags and camping chairs. We also had issues with our card at checkout and Mel was calm and helped us workout putting the transaction through. All whilst keeping the kids entertained. We were then helped to the car by Mel who honestly couldn’t do enough. We will be back next for our cooking equipment x

Helpful staff with knowledgeable recommendations on shoes and socks

I was served by Adam, and he honestly couldn’t have been more helpful! So informative but also so friendly. Thank you so much Adam - you are a credit to the store!

Mel the manager was great. Double checked everything for us and helped us with the heavy items to the car. Great staff and lively store. Really recommend

James, the GO Outdoors assistant who ran the evening session for the Brownies and Guides, was incredibly informative and built an amazing rapport with the children. They especially loved learning about pop-up tents, choosing the right sleeping bag sizes, and practising how to put tents up. His enthusiasm and knowledge made the whole experience fun, engaging, and very educational.

Great product and great service from all the team in Cardiff.
Specification help on choosing the Eurohike Rydal air 400 was very good.
Value for money is outstanding.
The tent which we have just put up for the first time is stunning.
Ffion was a great help in helping with technical guidance including inflation of tent guidelines and as importantly how to re pack the tent with excavate instructions.

bought salopettes from here and they ripped after 2 days, havent had a response from customer services

update for go outdoors- i already have contacted customer services and had no response- i do however without fail receive marketing updates daily! strange that

We visited Go outdoors to buy some women’s walking shoes having been unsuccessful in several other Cardiff stores. Hannah was extremely knowledgeable and informed about the range of walking shoes available instore and what would be the ideal fit for me. She was also very friendly and approachable making the whole experience very pleasant!

The best place to get outdoor products.
Bought a Mtb from Newport road outlet
Absolutely banging.
Antony the sales assistant was so helpful and dealt with all our queries efficiently. Absolutely recommend this shop to everyone.

Great prices and the membership discount is fantastic

Morgan was very helpful, understood my requirements and was able to point me in the direction of the perfect boots for what I needed

Martin and Anthony were great it helping my son choose the perfect bike for him! Super friendly and knowledgeable!

Insanity. January and no ski socks. When I asked the manager, he said "yes, ski season is over". January! Went over to Mountain Warehouse, overflowing with ski stock. Seems insane you've got this amazing space in Cardiff and nothing in season.

Joe gave excellent advice with pointing me in the right direction on what I needed and gave good advice on what was the best products to use very helpful